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Swiss-Belhotel Silae Palu

4.0 star property

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Photo gallery for Swiss-Belhotel Silae Palu

Exterior
Massages
Daily buffet breakfast for a fee
Exterior
Massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jl. Malonda No. 12, Silae, Palu, Central Sulawesi, 94227
  • Airport, Palu (PLW-Mutiara)
    ‪29 min drive‬

Room options

View all photos for Villa Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Villa Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Deluxe Double

A hotel room with a bed, a desk with a TV, a chair, and a window with curtains.

Superior Deluxe Double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Villa Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Villa Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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View from room

Deluxe Villa Queen

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Hotel

Grand Deluxe Hotel

Grand Deluxe Hotel

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite Hotel

Executive Suite Hotel

Executive Suite Hotel

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite Villa

View from room

Executive Suite Villa

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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Grand Suite

Grand Suite

  • Sea view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Hotel Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Hotel Twin

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Villa Twin

View from room

Deluxe Villa Twin

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Deluxe Twin

Superior Deluxe Twin

Superior Deluxe Twin

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Swiss-Belhotel Silae Palu

Along with 8 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is not available.
Swiss-Belhotel Silae Palu offers 115 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Marzanie. Services include massages. The spa is open daily.
You'll find features like free WiFi in public areas, plus 8 restaurants and a full-service spa at Swiss-Belhotel Silae Palu.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Silae Beach
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Marzanie
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Airport shuttle service available for a fee
Swiss-Belhotel Silae Palu offers its guests a full-service spa, an outdoor pool, and a sauna. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. A fitness center, spa services, and concierge services are also featured at the business-friendly Swiss-Belhotel Silae Palu. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

This 4-star Palu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Silae Beach - This restaurant specializes in Chinese cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 138,000 per person
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Silae Beach

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Pool loungers

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Silae Palu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 400000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 138000 per person
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Swiss-Belhotel Silae Palu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9120301713803
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss Belhotel Palu
Swiss Belhotel Silae
Swiss Belhotel Silae Hotel
Swiss Belhotel Silae Hotel Palu
Swiss Belhotel Silae Palu
Swiss-Belhotel Silae Palu Hotel
Swiss-Belhotel Silae Hotel
Swiss-Belhotel Silae Palu
Swiss-Belhotel Silae

Swiss-Belhotel Silae Palu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 26 reviews
Rating 8 - Good. 8 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing and couldn’t do enough for you, very clean and comfortable and would stay there again when next in palu.
Stayed 16 nights in Jan 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly team and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really know how to treat a guest istay here every time i come here in the grand suite. Wont stay anywhere else unless they are fully booked.
Stayed 8 nights in Jan 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
A little isolated from the centre of Palu but by the water. I spent one night in the Villa section and two nights in the hotel section. There was a problem with the cooling unit which was mostly fixed in a short time. The staff were friendly and competent. Food was good and it was much as I remembered it from a previous stay. The beds were comfortable. I had stayed before and I would stay there again.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, room comfort
No pool
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

RENHENG

Liked: Staff & service, amenities, property conditions & facilities
I ever stayed here for more than a month for some business. Breafast and dinner are very great. Also this hotel have an excellent sea view, it was good for photos and time-lapse. Locals often come to organize activity such as wedding, party and so on. Waiter and waitress are very friendly. It's the bese hotel in Palu. Thank you for your serving!
Stayed 5 nights in Jan 2023
Verified

8/10 Good

Bernhard

Liked: Staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Rolf-Peter

Prima Hotel mit gutem Standard

Sehr freundlicher Empfang, sehr sauber, schöne Zimmer und ein sehr nettes Restaurant zum draußen sitzen. Erwartungen wurden in dieser einen Nacht voll erfüllt.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good business hotel

A good business hotel.....Just a little bit out of town but still easily accessible. Views to die for over the bay. Lovely swimming pool to relaxing at the end of a busy day! Breakfast is good both western and local. Restaurant is ok ....But nothing special. Wifi inconsistent and frustrating when needing to progress emails. Overall very comfortable and clean with welcoming staff. Good value overall.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Ding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It A breezing and spectacular.

Short trip on family trip will be nice and cosy.. It a breezing and spectacular view from morning breakfast at lounge. Surely A good experience for my family trip. Thanks Swiss Belhotel..
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Agus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kunjungan reuni dan sekaligus bulan madu ke 2.....

Amazing.......... Baru kali ini saya menginap di hotel di atas laut.....dan deburan ombak benar2 dekat kaca jendela kamar, pemandangan nya menghadap ke teluk Palu secara langsung. Sarapannya luar biasa........, suatu saat harus kembali kesana lagi.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is just good.

Even though it is a little far from downtown, it is very clean and has fine ocean view. Room is very comfortable.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Palu

After 3 weeks of staying at guesthouses and cheap accommodations in Indonesia, I was ready to stay at a real hotel. The Swiss Belhotel is definitely the nicest hotel in Palu and up to par with international standards. I don't think it is exactly 4 star as advertised, but it is close. Service was quite good and the facilities at the hotel were nice. I had dinner at the grilled fish restaurant which was a bit pricey for Indonesian standards, but the fish was the best I had during my trip. The Swiss Belhotel was a good place to stay at the end of my trip.
Verified

10/10 Excellent

Marnix T O

Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ningsih

Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024
Verified

8/10 Good

RYO

Stayed 2 nights in May 2024
Verified

2/10 Terrible

SUGIANTORO

Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

wonseock

Stayed 4 nights in Dec 2022
Verified

8/10 Good

Kevin

Stayed 3 nights in Mar 2022
Verified

8/10 Good

Kevin

Stayed 1 night in Mar 2022
Verified

6/10 Okay

Zulfita

Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020