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Grand Hotel Panajachel

3.0 star property

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Photo gallery for Grand Hotel Panajachel

Outdoor pool
Children’s area
Fountain
Fountain
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Explore the area

View in a map
Calle Principal 1-79, Zona 2, Panajachel, Solola, 7010
  • Place, Casa Cakchiquel Arts Center
    ‪7 min walk‬
  • Place, Lake Atitlán
    ‪10 min walk‬
  • Place, Panajachel Municipal Market
    ‪11 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪106 min drive‬

Room options

View all photos for Economy Double Room

Free WiFi, bed sheets

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Economy Triple Room

Economy Triple Room

Economy Triple Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite

View from room

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Quadruple Room

Economy Quadruple Room

Economy Quadruple Room

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

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About this property

Grand Hotel Panajachel

An outdoor pool, a restaurant, and conference space are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Grand Hotel Panajachel offers 27 accommodations. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
During your stay at Grand Hotel Panajachel, you're just a quick walk from Lake Atitlán. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include conference space and laundry facilities
  • Within a 10-minute walk of Lake Atitlán and Casa Cakchiquel Arts Center
Grand Hotel Panajachel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

Grand Hotel Panajachel also features a garden, laundry facilities, and room service (during limited hours).

Smoking is allowed in designated areas at this 3-star Panajachel hotel.

Guests are served free continental breakfast daily from 7:30 AM to 11 AM.
Grand Hotel Panajachel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11 AM
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 22 2026 to June 16 2028 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel Panajachel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Panajachel
Grand Hotel Panajachel Guatemala - Lake Atitlan
Grand Hotel Panajachel Hotel
Grand Hotel Panajachel Panajachel
Grand Hotel Panajachel Hotel Panajachel

Grand Hotel Panajachel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 95 reviews
Rating 8 - Good. 39 out of 95 reviews
Rating 6 - Okay. 15 out of 95 reviews
Rating 4 - Poor. 9 out of 95 reviews
Rating 2 - Terrible. 7 out of 95 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities
Very quiet place and staff was friendly
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Sam

Rooms dated, good breakfast.
Stayed 1 night in May 2024
Verified

8/10 Good

Terry

This hotel is a quiet, secluded garden in a busy little town, staffed by sunny, helpful people, and offering an excellent breakfast for the start of your day.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and restaurant are incredible! The staff and service are impeccable. Super close to the port, the shopping street, and incredible restaurants. 10/10 would recommend.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and yet in the middle of a busy walkable area. Great breakfast. Great wifi reception. Beautiful gardens. Ask them to help you understand how to control the shower temperature.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Charon

Liked: Staff & service
Property is outdated, but has pretty gardens and green areas. But it definitely needs to be remodeling! Staff was very nice and very helpful.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine, needs an option for a hair dryer and a kettle in the room. There was no mini fridge. Receptionist and breakfast where excellent.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Based on previous reviews I was quite skeptical. Having my own experience at the Grand Hotel has made me realize I cannot make my decisions based on reviews. My hotel stay here was great! The staff: friendly, helpful and kind. The rooms: comfortable, quiet with VERY HOT WATER! I needed help connecting to wifi, done! I needed toiletries: provided. The breakfast that’s included in the very good price: delicious and good portion. The outdoor space: green and pleasant to walk around in. Is it high end like the Regis or the Marriott? NO! If you are expecting accommodations as such, go elsewhere. This is a growing town and this hotel is a comfortable spot that is walking distance to all the tourist areas. I was fortunate to visit during off peak season and my room was located in the back area. I can understand if you stay in a room located facing the street that it can be quite loud. With the friendly staff, I believe they would be happy to accommodate you in a quieter room if possible. I am very pleased with my stay here for the 3 nights and will definitely be staying here again in the future.
Guatemalan breakfast. Eggs, beans, plantains and fruit. A side of warm avena and unlimited coffee
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Juana

Disliked: Cleanliness, amenities, property conditions & facilities
It’s old and dirty!
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold in our room, which made it difficult for me to breathe as I have asthma. We were supposed to stay three nights, but ended up having to leave as I couldn’t breathe properly. showed pictures to the front desk and tried to get a refund of the one night, but unfortunately was not able to. Expedia also tried for me to no avail.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Wilber

Liked: Cleanliness, property conditions & facilities
Muy buena atención
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Roberto

Formiche nel letto, armadi e cassetti non utilizzabili perché con un odore insopportabile (ho dovuto tenere tutto fuori), bagno senza phon, personale quasi invisibile, colazione senza scelta
Stayed 4 nights in Nov 2025
Verified

8/10 Good

DANIEL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Cuartos amplios

Todo bien
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Lesbia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor experiencia.

El estado del Hotel es lamentable , peor que un Hostal, humedad en las habiaciones. suciedad por todos lados NADA recomendado.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Andres

Liked: Staff & service, room comfort

Necesita actualización pero entorno muy agradable

Es un hotel que está justo antes de la calle principal comercial llamada Santander. La ubicación es muy adecuada y el hotel dispone de unos jardines maravillosos. Las habitaciones necesitan una actualización. El personal es muy amable
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Elso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los muebles de el cuarto están muy viejos
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Claudio

Liked: Cleanliness
debería haber servicio de restaurante para almuerzos y cenas..
Stayed 2 nights in Feb 2023
Verified

8/10 Good

RIGOBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Recomendado. Bien ubicado. Agradable y tranquilo.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
No tiene agua caliente y se escucha demasiado ruido por los lugares alrededor
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, the breakfast was excellent, friendly personable staff
Stayed 3 nights in Mar 2022
Verified

4/10 Poor

Jorge

Disliked: Cleanliness, amenities, property conditions & facilities
No hay una buena relación entre calidad y precio. Al menos a mí me lo vendieron como un hotel de 65USD en Pana y es de unos 35USD. Ruidoso, deteriorado y sucio. E personal bien y los desayunos bien.
Stayed 3 nights in Jan 2022
Verified

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked, nice friendly close to stores restaurants and Lake the only issue was the hot water not working at 💯 % breakfast was delicious very nice experience, thanks
Stayed 2 nights in Jan 2022
Verified

6/10 Okay

Erick

Liked: Cleanliness
Disliked: Staff & service

Mejoren el personal

Primero al hacer la reserva no informaron que la piscina estába dañada, en mi reservacion estaba incluido el desayuno y el personal que me atendió no sabia nada y querían que pagará mi desayuno, me moleste porque no sabían explicar nada
Stayed 1 night in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and close to restaurants. It served my purpose well
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT SERVICE!!
Stayed 1 night in Nov 2019