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Hotel Atitlán

3.5 star property
VIP Access

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Photo gallery for Hotel Atitlán

Breakfast, lunch, dinner served; international cuisine
Garden
Breakfast, lunch, dinner served; international cuisine
Front of property
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Finca San Buenaventura, Panajachel, Solola, 7010
  • Place, Casa Cakchiquel Arts Center
    ‪5 min walk‬
  • Place, Church of Saint Francis
    ‪16 min walk‬
  • Place, Panajachel Municipal Market
    ‪16 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪75 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Room, 2 Double Beds, Garden View

Basic Room, 2 Double Beds, Garden View

Basic Room, 2 Double Beds, Garden View

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed, Garden View

1 bedroom, premium bedding, in-room safe, soundproofing

Basic Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, 3 Single Beds, Garden View

Standard Triple Room, 3 Single Beds, Garden View

Standard Triple Room, 3 Single Beds, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View

Deluxe Suite, Lake View

  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Garden View

1 bedroom, premium bedding, in-room safe, soundproofing

Family Suite, Garden View

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Premium Suite, Lake View

Premium Suite, Lake View

Premium Suite, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Queen Beds, Lake View

Comfort Room, 2 Queen Beds, Lake View

Comfort Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed, Lake View

Comfort Room, 1 King Bed, Lake View

Comfort Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Atitlán

Lakefront hotel with a 24-hour front desk and an outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a hot tub, and coffee/tea in a common area.
Hotel Atitlán offers 61 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Atitlán. During your stay, you're just a quick walk from Lake Atitlán. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurante Atitlan
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes ziplining, horse riding/rentals, and motor boating
  • Steps from Lake Atitlán and 4 minutes by foot from Azul Maya Archaeological Museum
  • Airport shuttle service available for a fee
Hotel Atitlán offers its guests an outdoor pool and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Hotel Atitlán. An airport shuttle (available on request) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Panajachel hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Restaurante Atitlan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 3 PM on request
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Atitlan

Things to do

  • Boat tours
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Scuba diving
  • Ziplining

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Atitlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24 for adults and USD 15 for children
  • Airport shuttle fee: USD 150 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Atitlán offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Outside food is not permitted on the premises.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Atitlan Hotel
Atitlan Panajachel
Hotel Atitlan
Hotel Atitlan Panajachel
Atitlan Hotel Panajachel
Hotel Atitlan Panajachel, Guatemala - Lake Atitlan
Hotel Atitlán Panajachel
Atitlán Panajachel
Hotel Atitlán Hotel
Hotel Atitlán Panajachel
Hotel Atitlán Hotel Panajachel

Hotel Atitlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 464 out of 693 reviews
Rating 8 - Good. 138 out of 693 reviews
Rating 6 - Okay. 61 out of 693 reviews
Rating 4 - Poor. 9 out of 693 reviews
Rating 2 - Terrible. 21 out of 693 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Stayed 1 night in May 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel we went for 5 days for my daughter birthday and it was amazing, beautiful gardens, great food choices and amazing staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite places I’ve stayed so far! The space is absolutely beautiful, private, and thoughtfully designed. The indoor-outdoor living setup creates a truly special experience—perfect for those looking to enjoy the natural beauty of Guatemala in a unique and memorable way. The location is excellent, and the staff are fantastic. Highly recommend this gem!
Stayed 2 nights in Jul 2025

10/10 Excellent

Juana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and beautiful property. Coffee was hard to get before 7am with cream and sugar. You can only get cream and sugar after 7. I wake up in the morning for my coffee and that was an easy inconvenience the hotel can fix.
Stayed 2 nights in May 2025

10/10 Excellent

MARIO, WESTON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Simply extraordinary
Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla Aguilar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful places on earth have been here few times and it's surreal
Morning paradise
Man cannot duplicate this view
Stayed 2 nights in Jul 2025

10/10 Excellent

Peggy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a remote area away from the town and the public dock. I feel safe being on the property. The property features a beautiful garden, pool, and jacuzzi with stunning views. The property offers relaxing massages for a fee and has a good restaurant and a bar. However, it costs money to shuttle out every day and when we asked the boat to drop off at the hotel dock, they charged us $22/ docking.
Stayed 1 night in Jul 2025

6/10 Okay

jinkyoung

Disliked: Staff & service
There was no water provided in the restaurant, so I had to buy it. The drinks weren't refilled quickly either.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and landscaping at the property are just stunning as well as the vistas of Lake Atitlan. Rooms were clean and comfortable. Really enjoyed our stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start with the positive: Beautiful hotel Great location. Not near the town, but very easy to get to Fantastic views Decent customer service (more about this below) Gardens are astonishing The negative: WiFi is very poor. In your room, forget it. We didn’t appreciate the caged birds in the property. In one case, they have 3 big parrots in a “small” cage. Now, this one bothered us. We had dinner at the restaurant and ordered 3 dishes. 2 of them were fantastic. The third one was octopus. I got to say, this dish was horrible to the point that we can say the octopus had been in the fridge a bit longer than it should’ve. But it may have been spoiled. We told this to the waiter and he took it back but came back to tell us that the people in the kitchen said the flavor was fine. It wasn’t! We eat octopus often and one was bad. To make a long story short, we paid for it and even gave the waiter a tip (he had remove the tip from the check and we told him it wasn’t his fault). He was nice and embarrassed and even offered to bring a free desert. Overall, the hotel is nice and we would stay there again. I do hope they address the WiFi issue though
Stayed 2 nights in Jun 2025

10/10 Excellent

bernadet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people and properties
Stayed 3 nights in Jun 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property and the staff was amazing!
Stayed 3 nights in May 2025

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and peaceful the only thing I will say they need to upgrade the beds and pillows as they weren’t very comfortable
Stayed 3 nights in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

LUCIA

Stayed 2 nights in May 2025

8/10 Good

Damien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is getting old but the fantastic gardens make you forget it. Beautiful views.
Stayed 3 nights in May 2025

10/10 Excellent

Ana Lucia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un paraiso en la tierra

Una estadia maravillosa, la naturaleza y todo encantador Las habitaciones super acogedores y comodas.
Stayed 1 night in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Robert

Travelled with family
Disliked: Amenities
The property is very dated, and in need of repair. As for the restaurant, the food was not good. One of us got food poisoning and spent the last two days in the room. Very unsatisfied. Asked for a doctor, reception desk informed us to take the person to town.
Stayed 3 nights in May 2025

8/10 Good

KRISTY

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with amenities like boats for hire available. The gardens were spectacular!
Stayed 2 nights in Apr 2025

6/10 Okay

Javier De la

Travelled with family
Liked: Cleanliness
Some rooms in the property have been remodeled nevertheless for the rate , the rooms should have AC and they need new towels,
Stayed 3 nights in May 2025

10/10 Excellent

SOONBEOM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025