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Hotel Encuentro del Viajero

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Encuentro del Viajero

Sun deck
Hallway
Reception
Property amenity
Basic Double Room, Multiple Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Calle Principal Callejon Santa Elena, Zona 2, Panajachel, Solola, 07010
  • Place, Casa Cakchiquel Arts Center
    ‪5 min walk‬
  • Place, Panajachel Municipal Market
    ‪6 min walk‬
  • Place, Lake Atitlán
    ‪11 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪86 min drive‬

Room options

View all photos for Basic Double Room, Multiple Beds

Basic Double Room, Multiple Beds

Basic Double Room, Multiple Beds

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, Multiple Beds

Basic Double Room, Multiple Beds

Basic Double Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

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About this property

Hotel Encuentro del Viajero

This hotel features a microwave in a common area, a refrigerator in a common area, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Encuentro del Viajero offers 8 accommodations with shared/communal kitchens and complimentary toiletries. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Encuentro del Viajero, you're just a quick walk from Lake Atitlán. Enjoy features like free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Motorcycle parking only
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Lake Atitlán and Church of Saint Francis
  • Airport shuttle service available for a fee
Hotel Encuentro del Viajero offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Encuentro del Viajero also features laundry facilities, dry cleaning/laundry services, and a microwave in a common area. Only motorcycle parking is available.

Smoking is allowed in designated areas at this Panajachel hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Shared kitchen access

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Encuentro del Viajero

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 900 per vehicle (one-way)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a security system
Hotel Encuentro del Viajero offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Encuentro Viajero Panajachel
Hotel Encuentro Viajero
Encuentro Viajero Panajachel
Encuentro Viajero
Hotel Encuentro Del Viajero Panajachel
Encuentro Viajero Panajachel
Hotel Encuentro del Viajero Hotel
Hotel Encuentro del Viajero Panajachel
Hotel Encuentro del Viajero Hotel Panajachel

Hotel Encuentro del Viajero Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and courteous.
Stayed 1 night in Oct 2025

4/10 Poor

Jackson P

Stayed 8 nights in Sep 2025

6/10 Okay

emmanuelle

Liked: Cleanliness, staff & service, room comfort
Si the place is very clean but it’s far from glamorous Very well located but my only issue was the paper thin walls Someone’s phone was ringing in their room and it woken me up as it felt it was in my room So if you are young or on a budget . I would recommend it If comfort and luxury is important then skip it
Stayed 2 nights in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicacion is perfect close to everything the staff so friendly especially soyla
Stayed 4 nights in Apr 2025

10/10 Excellent

Alexi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice,cheap,Clean place
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 4 nights in Mar 2025

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hostel

The bedroom was a good size, clean, geographically good location and had friendly staff. Unfortunately the hostel was not far from a bar that was pumping music till late. However the room had a new tv thay could connect to Netflix, youtube etc
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
People were great. Close to everything.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rainer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located in a very nice area it’s really close to everything, restaurants, the lake, shopping, bars
Stayed 3 nights in Mar 2024

10/10 Excellent

janet

Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Guatemalan decor and ambience was nice. Location was good but the access was poor. No on-site parking, as the hotel is down a narrow alley. Had to pay extra for parking. Also, even though they accepted credit cards, they wanted a 7% surcharge! Nowhere else in Guatemala have I experienced this.
Stayed 6 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite loud all the time, whether it be other guests or the family living there.
Stayed 1 night in Aug 2019

4/10 Poor

David

Disliked: Property conditions & facilities, room comfort
Cheap hotel room is like a cell. Night time under a light bulb
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

everything we needed

The location was great as we stayed just in the neighbour behind the tourist bus stop. great balcony and great little convenience store across the hostel with super cheap local prices.
Stayed 2 nights in Aug 2018

8/10 Good

Miwako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michel

Stayed 1 night in Dec 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location was perfect, with many great restaurants and shops within walking distance. I was able to easily explore the city without needing to take public transportation
Stayed 5 nights in Feb 2024

10/10 Excellent

Moises

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Dec 2023

6/10 Okay

Nincy Carolina Barillas mazariegos

Stayed 1 night in Aug 2023