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Hotel Hanna Suites

2.0 star property

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Photo gallery for Hotel Hanna Suites

Exterior
Elite Room | Lake view
Exterior
Exterior
Deluxe Cabin | Lake view

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
423 Camino a Santa Catarina, Panajachel, Sololá, 07001
  • Place, Lake Atitlán
    ‪2 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪7 min drive‬
  • Place, Panajachel Municipal Market
    ‪8 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪91 min drive‬

Room options

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About this property

Hotel Hanna Suites

Concierge services, a 24-hour front desk, and a garden are available at this hotel. Other amenities include a banquet hall. Change of towels is available on request.
Hotel Hanna Suites offers 9 accommodations with safes and complimentary bottled water. Rooms open to patios. Beds feature down comforters and premium bedding. Kitchens offer refrigerators, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads.

This Panajachel hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 50-inch flat-screen televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hotel Hanna Suites, you're just a quick walk from Lake Atitlán. Features include concierge services.
  • Free WiFi (speed: 25+ Mbps)
  • Services include a concierge
  • Steps from Lake Atitlán and a 3-minute drive from Pintando Santa Catarina Palopó
As a guest of Hotel Hanna Suites, you'll find a garden and concierge services. The front desk is open around the clock.

Smoking is allowed in designated areas at this Panajachel hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Onsite parking options include a carport

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Hanna Suites Hotel
Hotel Hanna Suites Panajachel
Hotel Hanna Suites Hotel Panajachel

Hotel Hanna Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 4 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They just opened up 6 months ago. No hit water, toilette plugged up. At check out attendant ran to stop us from leaving premises as one towel had a brown stain. We explained it was like that from before, she wanted to charge us for it. We said no, no incoming report done and it was not us. Staff untrained, view good but place not good
Stayed 1 night in Nov 2024

4/10 Poor

othman

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water,not enough pressure for water,floor from the parking lot to the stairs going to the room to slippery, old pillows and blankets,
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No More Public Balconies for Me!!

The view of Lake Atitlan was absolutely breathtaking, magical, and mesmerizing and the grounds were stunning!! The dishes and pots and pans, fridge were in great condition. The townhown was well decorated and comfy and felt homelike. However, I didn't get a chance to take advantage of the stunning view of Lake Atitlán because the staff and guests were constantly (5-6 times/day) walking by my public balcony/porch window. Sometimes, they glanced over into my apt briefly while walking by. This was upsetting, felt invasive, nosey, immature, and rude! My purpose of this trip was to enjoy the view of the lake while studying, working and meditating in peace and quiet. Also, there were several winding stairs to climb to get to the apt. The concrete steps were painted in smooth green paint, which made them slippery, especially when it was raining. The owner helped me carry my luggage up the stairs. There was a very loud bell attached to a tree right outside my apt, which rang off and on and into the night. I asked a staff what was the purpose of it, but due to the language barrier, I didn't understand him. He showed me the button outside the office door which rang the bell. If a guest needs something, not sure why they couldn't contact them through WhatsApp, like I did. Based on this experience, I will not return to this property again. It will not allow me to attach photos. Otherwise, I will show ppl constantly walking very close by my balcony window.
Stayed 7 nights in Jul 2024

10/10 Excellent

Eliecer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing!!!! Recommend! Check in was quick and easy. The views are spectacular on top of the mountain. The room was cozy and with a kitchen which we didn’t use. We left our car in the parking lot and took a tuk tuk to Panajachel for Q10 each person instead of paying Q10 per hour in parking!!! Very safe and Quiet!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Mayra Iveth

Travelled with family
Stayed 2 nights in Dec 2024

8/10 Good

KYUNGSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

조용히 쉴 수 있는 최적의 장소

Stayed 5 nights in Aug 2024

4/10 Poor

Tisiana

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel poco cómodo cero servicio y las fotos realmente son ilustrativas
Stayed 1 night in Jul 2024

4/10 Poor

Jaime

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
No aceptan dólares, no hay abanicos ni aire acondicionado, limitado servicio de alimentación
Stayed 1 night in Jun 2024