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Hotel Santa Maria

2.5 star property

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Photo gallery for Hotel Santa Maria

Front of property
Hallway
Hallway
Hallway
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2da. Avenida 1-02 Zona 2, Calle Rancho Grande, Panajachel, Solola
  • Place, Church of Saint Francis
    ‪5 min walk‬
  • Place, Panajachel Municipal Market
    ‪5 min walk‬
  • Place, Lake Atitlán
    ‪14 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪85 min drive‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 5
  • 2 Double Beds, 1 Twin Bed and 1 Large Twin Bed

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4 Jan - 5 Jan 2026
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About this property

Hotel Santa Maria

Hotel with free parking, near Lake Atitlán
This hotel features a meeting room, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall.
Hotel Santa Maria offers 15 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Santa Maria, you're just a quick walk from Church of Saint Francis. Enjoy features like free WiFi in public areas and free self parking, plus a meeting room.
  • Free WiFi
  • Free self parking
  • Amenities include a meeting room and a terrace
  • Steps from Museo Raúl Vasquéz and 14 minutes by foot from Lake Atitlán
As a guest of Hotel Santa Maria, you'll find a terrace and tour/ticket assistance. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Panajachel hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 185.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GTQ 185.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Santa Maria Panajachel
Santa Maria Panajachel
Hotel Santa Maria Hotel
Hotel Santa Maria Panajachel
Hotel Santa Maria Hotel Panajachel

Hotel Santa Maria Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 4 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

6.4/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Not what was expected
Stayed 3 nights in Feb 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santa Maria

We (my wife our niece and her husband) pulled into the parking lot at the front of the hotel and checked in, apart from an initial confusion over the price between C dollars and Quetzals (my fault) all was good. We ordered food through the presented menu and dined in our room. Good service all round.
Stayed 1 night in Feb 2023

6/10 Okay

Mitchell

Stayed 1 night in Jan 2023

6/10 Okay

Krzysztof

Liked: Cleanliness

6/10 Okay

Verified traveller

When we arrived they said there no reservation even when we already paid
Stayed 1 night in Dec 2018

2/10 Terrible

jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Ligia S

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience I ever had a dirty place with mold all over the place I wouldn’t recommend that to my dog
Stayed 1 night in Feb 2023

8/10 Good

petra, Amsterdam

Liked: Cleanliness, property conditions & facilities
Lekkere grote kamer en goede douche. Personeel vond ik redelijk aardig, maar ook niet meer dan dat. De eerste nacht had ik wel heel veel last van geluidsoverlast van andere gasten. Daar werd niks van gezegd, want het ging uren door. Dat vond ik heel slecht.
Stayed 2 nights in Jan 2023