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Perla Maya Hotel

2.5 star property

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Photo gallery for Perla Maya Hotel

Balcony
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Spa
Exterior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Room service

Explore the area

View in a map
0 Avenida 6-69 Calle Del Rio, Zona 2, Panajachel, Solola
  • Place, Lake Atitlán
    ‪3 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪11 min walk‬
  • Place, Panajachel Municipal Market
    ‪18 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪112 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Deluxe Double Room, 1 Queen Bed, Non Smoking

Deluxe Double Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Classic Triple Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

View all photos for Premium Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, Accessible

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Perla Maya Hotel

An outdoor pool, a restaurant, and a children's pool are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Perla Maya Hotel offers 22 accommodations with fans. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Panajachel hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Perla Maya Hotel. During your stay, you're just a quick walk from Lake Atitlán. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Lake Atitlán and 6 minutes by foot from La Galeria
  • Airport shuttle service available for a fee
Perla Maya Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Perla Maya Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Panajachel hotel.

Guests are served free local cuisine breakfast daily from 8:00 AM to 10 AM.
Perla Maya Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10 AM
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Perla Maya Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 175.00 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Perla Maya Hotel Panajachel
Perla Maya Panajachel
Perla Maya
Perla Maya Hotel Hotel
Perla Maya Hotel Panajachel
Perla Maya Hotel Hotel Panajachel

Perla Maya Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 115 out of 257 reviews
Rating 8 - Good. 66 out of 257 reviews
Rating 6 - Okay. 36 out of 257 reviews
Rating 4 - Poor. 20 out of 257 reviews
Rating 2 - Terrible. 20 out of 257 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Miguel

Stayed 2 nights in Feb 2026

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
very friendly staff. The front clerk was very helpful in giving us things to do, and letting us know what to avoid as well.
Stayed 1 night in Feb 2026

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so welcoming and helpful. The room was clean and the shower had hot water! Breakfast was delicious too and the place was super close to the main spots in town. Nice size pool however it was too cold to swim.
Stayed 3 nights in Jan 2026

6/10 Okay

Riaz

Travelled with family
Disliked: Amenities
Like A Hostel, Location Good, Breakfast Good, Room Condition Needs To Be Upgrade..
Stayed 2 nights in Jan 2026

6/10 Okay

Juan J

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was okay but the main entrance was kind of scary do that there is a river next to it and gives you the impression that something is going to happen to you. The front desk person needs to improve his costumer service.
Stayed 2 nights in Jan 2026

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice people excellent service
Stayed 2 nights in Dec 2025

8/10 Good

Dorian, ogden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jan 2026

4/10 Poor

Max

Disliked: Cleanliness, staff & service, amenities
Breakfast staff was rude and never opened in time. Room was loud and not in good repair.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jamin

Stayed 1 night in Dec 2025

10/10 Excellent

Ana Lucia

Travelled with family, Travelled with family and small children
All good, good service and food
Stayed 2 nights in Dec 2025

10/10 Excellent

andree ann

Liked: Cleanliness, staff & service, property conditions & facilities
La chambre était très comfortable, le déjeuner est simple et délicieux. Staff très sympathique. À deux pas du lac, donc l’abris du bruit de la ville.
Stayed 2 nights in Dec 2025

2/10 Terrible

Carlos

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was great. Room was a dump. Bedding smelled terrible. Leak in the bathroom. Noise kept us up all night. Power went out in the morning. Stay at your own risk.
Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rápido y amables
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were all amazing, friendly and helpful. The room was clean, we were upgraded from a queen to a king, which was great but the wifi was not too good. The breakfast was very good.
Stayed 7 nights in Nov 2025

10/10 Excellent

Juan jose

Stayed 2 nights in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities
.
Stayed 2 nights in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jacinto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno muy Rico Empleados muy amables buen servicio y muy buena atencion Al cliente
Stayed 2 nights in Nov 2025

8/10 Good

Krisztina, Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was a bit cold because of the weather
Stayed 2 nights in Nov 2025

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

6/10 Okay

Sara

Stayed 1 night in Nov 2025

10/10 Excellent

Grecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Muy bueno!
Stayed 2 nights in Aug 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service
No habían toallas suficientes y no tenían shampoo
Stayed 2 nights in Aug 2025

2/10 Terrible

Mahnaz

Disliked: Cleanliness, amenities, property conditions & facilities
The entire night dogs barking. After AM the roosters joined dogs with loud noise. We stayed 4th floor which had no hot water to shower and water was barely coming out of shower or faucet. Extremely low water pressure and we didn’t have wifi in 4th floor. The blankets were extremely itchy . Medium friendly staff . Not recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service
We had a good experience with the hotel. But the staff was a little confused with my family and I hotel room. They were mixing up the rooms.
Stayed 1 night in Aug 2025