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Superior Suite, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 1 Max

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Romantic Suite, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Tzam Poc Resort, you're just a quick walk from Lake Atitlán. Free breakfast, free WiFi in public areas and free valet parking are available.

  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free valet parking, self-parking and extended parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include laundry facilities, multilingual staff and a terrace
  • On-site recreation includes a sauna
  • Steps from Lake Atitlán and Multiple Use Area Lake Atitlan Basin
  • Airport, theme park and beach shuttle service available for a fee

Property Features

Tzam Poc Resort offers its guests an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at Tzam Poc Resort. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this Mediterranean Santa Catarina Palopo hotel.

  • 6 guestrooms or units
  • Built in 1995
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, beach shuttle, and theme park shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Tzam Poc Resort offers 6 accommodations with a hairdryer and free toiletries. 46-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 7 AM to 9:30 AM.

Tzam Poc Resort has a restaurant on site.

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Skydiving nearby

Spa Services

  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 5 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Tzam Poc Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 5 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Tzam Poc Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 5 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per person
  • Airport shuttle fee per child: USD 45
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tzam Poc Resort Panajachel
  • Tzam Poc Resort
  • Tzam Poc Panajachel
  • Tzam Poc
  • Tzam Poc Resort Hotel
  • Tzam Poc Resort Santa Catarina Palopo
  • Tzam Poc Resort Hotel Santa Catarina Palopo

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.