2/10 Terrible
ARUN V.
7 Apr 2026
Disliked: Cleanliness
Disappointing Stay, Multiple Issues Not ResolvedWe recently stayed at Pelican Paradise with a large group (24 adults and 13 kids), and unfortunately, the experience did not match the listing or the price we paid (8,500 for 3 nights).The property is advertised to accommodate up to 37 guests with 10 bedrooms, but in reality, the layout is cottage-style rooms that are not suitable for families. It was difficult to comfortably accommodate our group, and the listing felt misleading.We also encountered several operational and maintenance issues:Towels provided were far fewer than needed for a group our sizeMost bathrooms did not have working locks, which was a major privacy concernSeveral showers did not have hot waterUnit A kitchen had a ceiling leak (we had to place buckets and covers to prevent slipping)The leak worsens when the upstairs shower is usedVent hood in Unit A was unusable due to a missing knobOne oven in Unit A did not work (made noise but did not heat, wasting our time)Both grills in Unit A and Unit B were unusable due to empty propane tanksDuring our stay, we reported these issues to customer service. While they acknowledged them, there was no resolution provided, and even a small request for a checkout extension was denied.Overall, this stay was disappointing given the price and expectations. The property has potential, but significant improvements in maintenance, accuracy of listing, and guest support are needed.
ARUN V.
Stayed 3 nights in Apr 2026