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Best Western Plus Panama Zen Hotel

4.0 star property
VIP Access

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Photo gallery for Best Western Plus Panama Zen Hotel

Terrace/patio
Bar (on property)
Bar (on property)
Exterior
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle Gaspar Hernandez y Via Argentina, Corregimiento El Cangrejo, Panama City, Panama, 581
  • Place, Crown Casino
    ‪5 min walk‬
  • Place, Via Espana
    ‪9 min walk‬
  • Place, Calle 50
    ‪13 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Best Western Plus Panama Zen Hotel

An outdoor pool, a restaurant, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Best Western Plus Panama Zen Hotel offers 90 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Panama Zen Hotel. During your stay, you're just a quick walk from Crown Casino. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free breakfast offered
  • Free WiFi and wired Internet
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 11 minutes by foot from Via Espana and a 5-minute drive from Albrook Shopping Mall
  • Airport shuttle service available for a fee
Best Western Plus Panama Zen Hotel offers its guests an outdoor pool and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. Public spaces have free WiFi and wired Internet.

A business center and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Panama Zen Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Beaux Arts Panama City hotel.

Guests are served free breakfast.
Best Western Plus Panama Zen Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 3.25 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (90 centimetre high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Panama Zen Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Self parking fee: USD 3.25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Plus Panama Zen Hotel
Best Western Plus Zen Hotel
Best Western Plus Panama Zen
Best Western Plus Zen
BEST WESTERN PLUS Panama Zen Hotel Panama City
Best Western PLUS Panama Zen Hotel City
Best Western Plus Panama Zen
Best Western Plus Panama Zen Hotel Hotel
Best Western Plus Panama Zen Hotel Panama City
Best Western Plus Panama Zen Hotel Hotel Panama City

Best Western Plus Panama Zen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Twayna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the second time I'm staying at this hotel. It is walking distance to cafes, convenience stores and restaurants. The hotel also smells amazing that I had to track down their scent supplier amd purchase a few bottles to take back with me
Stayed 7 nights in Dec 2025

10/10 Excellent

Pedro Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff is always friendly. Breakfast has good options though I wish they had bigger plates.
Stayed 3 nights in Dec 2025

8/10 Good

Josée

Travelled with family
Liked: Cleanliness, staff & service
Le point intéressant de cet hôtel est le service hors-pair de la part du personnel, surtout à la réception. L'autre point positif est la situation de l'hôtel... près de tout.
Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great view Great buffet Breakfast was excellent
Stayed 1 night in Nov 2025

6/10 Okay

Patricio

Stayed 4 nights in Jun 2025

10/10 Excellent

feng

Stayed 3 nights in Nov 2025

2/10 Terrible

Grethel

Business traveller
Disliked: Staff & service
Se negaron a otorgarme una factura oficial
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana Maria

Business traveller
Liked: Cleanliness, property conditions & facilities
Staff courtegeous, well located
Stayed 5 nights in Nov 2025

8/10 Good

Mario

The room was fine, b
Stayed 2 nights in Nov 2025

10/10 Excellent

Tatyana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice, cable tv pool closes at 7 or 8 I stayed on the 11th floor n the room was cold asf without AC lmao but overall the experience was great ….the view was something to look forward to
Stayed 1 night in Nov 2025

2/10 Terrible

Paulette

Disliked: Amenities, property conditions & facilities
Room cleaning was random, keys failed twice in our 4 day stay, and breakfast was bland. Staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Christian

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing staff was amazing
Stayed 5 nights in Aug 2025

8/10 Good

Jose, Santa Ana

Stayed 3 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kindness people
Stayed 6 nights in Oct 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 8 nights in Oct 2025

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was super, great location near park and really good restaurants. Breakfast was mediocre.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcome.
Stayed 4 nights in Jul 2025

8/10 Good

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
All the services were excellent from front desk to clean rooms and breakfast will recommend persons to stay at this hotel the experience was exceptional.
Stayed 1 night in Oct 2025

10/10 Excellent

John, Asheville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and a nice breakfast
Stayed 2 nights in Oct 2025

6/10 Okay

barry b, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness
Well located Good service
Stayed 5 nights in Sep 2025

6/10 Okay

Brittany

Travelled with family
Liked: Staff & service
The entrance of the hotel lobby was beautiful and clean, but the 11th floor that I stayed on had a smell when you come off the elevator; like rotten bananas. The beds were soft but when I laid down at night, it was like the bed spreads were infested with bed bugs. The sheets had a few stains on it and I noticed some bites on my legs the next day. I will not be back.
Stayed 2 nights in Sep 2025