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Doubletree By Hilton Panama City El Carmen

4.5 star property

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Photo gallery for Doubletree By Hilton Panama City El Carmen

Outdoor pool, pool umbrellas, pool loungers
Down duvets, minibar, in-room safe, desk
Lobby sitting area
Breakfast, lunch and dinner served
Bathroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via Espana Ave. Federico Boyd Bel, Panama City, Panama Province
  • Place, Via Espana
    ‪2 min walk‬
  • Place, Avenida Balboa
    ‪6 min walk‬
  • Place, Cinta Costera
    ‪8 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪7 min drive‬

Room options

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About this property

Doubletree By Hilton Panama City El Carmen

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Doubletree By Hilton Panama City El Carmen offers 213 accommodations with minibars and laptop-compatible safes. Accommodations offer separate dining areas. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at Doubletree By Hilton Panama City El Carmen, you're just a quick walk from Via Espana. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Avenida Balboa and Cinta Costera
Doubletree By Hilton Panama City El Carmen offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1100 square feet (102 square meters) and includes conference space. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Doubletree By Hilton Panama City El Carmen. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Panama City hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
City Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18.72 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • City Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,100 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.72 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Meals are included for children 6 and younger. Additional fees apply to children over 7 years old.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Panama City
DoubleTree Hilton Panama City
DoubleTree Hotel Panama City
DoubleTree Panama City
Hilton DoubleTree Panama City
DoubleTree by Hilton Hotel Panama City
Doubletree By Hilton Panama City El Carmen Hotel
Doubletree By Hilton Panama City El Carmen Panama City
Doubletree By Hilton Panama City El Carmen Hotel Panama City

Doubletree By Hilton Panama City El Carmen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 365 out of 995 reviews
Rating 8 - Good. 399 out of 995 reviews
Rating 6 - Okay. 127 out of 995 reviews
Rating 4 - Poor. 56 out of 995 reviews
Rating 2 - Terrible. 48 out of 995 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

This hotel has been closed down.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to be.

A two night stay before leaving Panama just before all flights were shut down. Services were curtailed but the stay went just fine. Panama City had a 9 pm curfew. I stayed here before and I like this hotel. It is a very good value.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
La amabilidad de sus empleados sus atenciones su buena disponibilidad
Stayed 7 nights in Mar 2020
Verified

8/10 Good

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, personal con buena disposición. Limpieza y comodiad en habitación. Buen internet. Considero se tiene que mejorar un poco tema del desayuno.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

シャワーは最悪です

3月に2泊、1人で利用しました。 チェックインはかなり雑に並んでおり、良いとは言えないものでした。 エレベーターも遅いものが2機しかなく、なかなか来ません。 １つスタッフ用？がありましたが少し安全性に不安がありました。 ４Fキングベッドの部屋でしたが、窓が１つありますが、スモークのようなものが貼ってあるため少しもったいないです。 日差しが強いからだと思いますがカーテンで対応できます。 ベッドは普通で枕も４つ備え付けてありました。 部屋は若干暗く感じます。 ベッドの両サイドにライトとサイドテーブル、 コンセントが２つずつあるのは便利でした。 スリッパ・バスローブ・歯ブラシはありません。 冷蔵庫は大きめのものがあります。少しうるさかったです。 デスク・チェアも広く作業には快適でした。 バスルームが最悪でした。 ガラス扉のシャワーブースでしたが、シャワーは固定式で弱く範囲も狭いです。 温度は謎にベストな40℃くらいだと思いますが タイル張りの床が水はけが悪すぎるようで、チェックイン時点で水たまりになっていました。 シャワーをあびていても排水能力はありますが傾斜が悪く流れません。 暑かったのでシャワーを1日2回浴びましたが、毎回大変不快でした。 ベッドメイクが入っても放置されており、排水溝の毛も放置です。 他の部分には多少目を瞑ることが多いですが、シャワーだけは譲れないため 低めの評価をしたくなってしまいました。 快適なシャワーを望む方は避けた方が良いかと思います。 また、パナマには街中にポストがなくフロントでポストカードの発送をお願いしましたが1枚1ドルの手数料を現金で請求されました。 他のどんな国でも聞いたことがなかったためこの方針には驚きました。
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Teo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Bom hotel

Hotel bem localizado e confortável. O metro fica atras do hotel mas só tem 2 linhas e passa longe das principais atrações. O local é zona hoteleira e financeira. A noite fica bem deserta. O local é feio e sujo.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, no complaints, good location near restaurants and other amenities.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location for the City and metro. Staff works hard but needs some experience. Breakfast a bit over priced but adequate.
Stayed 8 nights in Feb 2020
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conforto e praticidade

Sendo esta nossa segunda estadia neste hotel, muito boa como da primeira vez! Por isso, repetimos.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny

The room was off the chain, the tv was acting kinda crazy but other than that everything was phenomenal I would definetly book at this hotel again.
Stayed 1 night in Feb 2020
Verified

8/10 Good

JuanCarlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion muy buena para el desplazamiento en vehiculo o a pie. El servicio de ascensores me parece lento.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really friendly at the hotel. Nice people attending the front desk. Sparkly clean. We would stay there again.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地下鉄駅からすぐの便利なホテル

地下鉄駅から徒歩すぐの立地が便利でした。部屋やバスルームは問題なかったです。朝食のメニューが少なかったです。
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Victor

Liked: Staff & service, amenities, property conditions & facilities
As usual love the cookies, most of the statt was accommodating. They over booked hotel but Hilton looked out for me so, all was good in the end.
Stayed 4 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Location good but staff and property needs a lot of improvement worst Hilton hotel experience. Check in terrible I waited over 2 hours as I arrived at 1:30pm and they don't let you check in until 3pm so the Lobby was full as they kept everyone waiting, not even a water I was offer nor they offer to keep my luggage or suggested places to go while I waited. All staff not welcoming, pool have no towels and you have to look or call to get someone to bring you towels as no one in pool area. Room was not service on one of the days I went out all day came back around 5pm and my room had not been done. I'm not satisfied with the experience in this hotel you not even get a bottle of water, a mini fridge with very expensive beverages and snacks. Will not stay here again
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

GeraldButton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, very knowledgeable and helpful, I ate more times at the restaurant there not only because of the food but then excellent and fun loving staff.
Stayed 14 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, cómodas habitaciones, muy limpias.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Amenities
The cookies are a real treat. We enjoyed our stay, the rooms were clean, bedding clean. The building itself is getting a little worn. But logistically great.1
Stayed 3 nights in Feb 2020
Verified

8/10 Good

jur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price good compare to others . Clean friendly staff
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Liked-centrally located, decent gym Disliked-We had issues with getting into our room with the key. There was no coffee in the room. Facility was dirty.
Stayed 7 nights in Dec 2019
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no me gusto que para desayunar había q tomar todos los días el desayuno y no comprarlo por día
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Good location ...easy to get around quickly ...the main entrance floor staff and concierge desk were friendly and accommodating and could communicate in English ....was very frustrating to have to ask for towels the first few days of my stay....housekeeping would clean the room but then not leave fresh towels ...had to repeatedly as before I would finally get some ....this occurred about 3 days in a row at the beginning of my stay??? I really couldn't understand it as I have never experienced anything like this in ANY hotel stay ...right up to having someone from the front desk with security to check to see that we were not taking the towels ???? what??? I'm here to sell towels on the side that I have stolen ??? Bizarre ....after about three days of this it finally settled down
Stayed 19 nights in Jan 2020
Verified

8/10 Good

jamescarolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to many restaurants and metro train station. friendly staff and clean hotel . I think $18 dollars for breakfast was expensive so i declined that offer. Otherwise i enjoyed my stay and would return again. thanks
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Habitaciones bonitas. Personal atento. Check-in y check-out ágil y rápido.
Stayed 5 nights in Jan 2020