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Mercure Pangkalan BUN

3.5 star property

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Photo gallery for Mercure Pangkalan BUN

2 bars/lounges, lobby lounge
Exterior
2 bars/lounges, lobby lounge
Exterior
2 bars/lounges, lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
JL HAJI UDAN SAID KOTA WARINGIN BARAT, Pangkalan Bun, 74113
  • Place, Istana Pangeran Mangkubumi
    ‪14 min walk‬
  • Place, Pangkalan Bun Park
    ‪14 min walk‬
  • Place, Pasar Indra Kencana
    ‪2 min drive‬
  • Airport, Pangkalanbuun (PKN-Iskander)
    ‪12 min drive‬

Room options

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

  • 63 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed (Superior)

Eco-friendly toiletries, hair dryer, slippers, towels

Premium Room, 1 Double Bed (Superior)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds (Superior)

Premium Room, 2 Single Beds (Superior)

Premium Room, 2 Single Beds (Superior)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

  • 39 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 59 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 93 sq m
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Lobby sitting area
Arsela Hotel Pangkalan Bun
Pangkalan Bun
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 75 reviews
The price is €22
includes taxes & fees
2 Jul - 3 Jul
Arsela Hotel Pangkalan Bun

About this property

Mercure Pangkalan BUN

Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, 2 bars/lounges, a children's pool, and concierge services are onsite. Change of towels is available on request.
Mercure Pangkalan BUN offers 150 air-conditioned accommodations with minibars and safes. 50-inch LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Pangkalan Bun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of towels can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
During your stay at Mercure Pangkalan BUN, you'll be within walking distance of Istana Pangeran Mangkubumi. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a playground
  • Within a 15-minute walk of Istana Pangeran Mangkubumi and Pangkalan Bun Park
Mercure Pangkalan BUN offers its guests 2 outdoor swimming pools and a children's pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

The family-friendly Mercure Pangkalan BUN also features a terrace, concierge services, and laundry facilities. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Pangkalan Bun hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
KELAKAI RESTAURANT - Onsite restaurant.
MALINING - Onsite lobby lounge. Open daily.
DANUM POOLBAR - Onsite bar. Open daily.
PALAPAS ROOFTOP - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 200,000 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • DANUM POOLBAR
  • KELAKAI RESTAURANT
  • MALINING
  • PALAPAS ROOFTOP

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Pangkalan BUN

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 200000 per person
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Some water is reused through a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Pangkalan BUN Hotel
Mercure Pangkalan BUN Pangkalan Bun
Mercure Pangkalan BUN Hotel Pangkalan Bun

Mercure Pangkalan BUN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 50 reviews
Rating 8 - Good. 8 out of 50 reviews
Rating 6 - Okay. 2 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nigel

Food and accommodation magnificent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yuh Chien

Liked: Cleanliness, staff & service, amenities
room cleanliness and condtion of thr hotel is great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel after the jungle
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mei You

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms , super clean and lovely staff that helped us so much with everything we needed.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and restaurant personal were top notch
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Lucille R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice big room, very friendly and helpful staff. Breakfast buffet was really nice!! Dinner at hotel was also a nice option
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time in the hotel both in my way to the Tajing Puting park and in my way back from the park.
Stayed 1 night in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed. Loved the pool.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Arrived early in the morning and were able to arrange an early check in for a nominal fee. Express laundry service was excellent as was the food and the staff were very helpful.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in May 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so lovely and helpful.
Stayed 1 night in May 2024
Verified

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design and very nice staff. Pangestu was our server at the restaurant and he was great!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did two stays at this hotel either side of a 5 day boat trip in Tanjung Puting. The rooms were great and the staff were excellent, particularly the waitresses in the restaurant who were super helpful. Was a great place to reposition before and after the jungle.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly new hotel, with excellent staff. Taxi from airport 100,000 IDR. Supermarket nearby. Grab car available back to airport (34,000 IDR)
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is perfect
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful but out of place for the space around it. Room, food, and service was excellent. The included breakfast was the largest spread of food I’ve ever seen. Couples massage was outstanding and incredibly affordable. Pool was lovely. It was safe to explore, we walked all over but there is nothing similar to the level of this hotel around.
Stayed 1 night in Jul 2024
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with warm reception and cold drinks! New property, clean and modern. We mistakenly went to dinner right as they closed (we did not know the hours) but they sat us with no questions. Because the food took a little longer (the kitchen had actually closed already) they gave us a complimentary dessert because we had to wait - even though it was our own fault for not knowing the hours.
Stayed 1 night in May 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to give this VERY nice hotel 5 stars, but guests should be aware there is a LOUD mosque nearby and it was impossible to sleep after 0430. We were in room 101 which i think was literally the closest room to the mosque so maybe ask fir a room on the other side of the hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was one of the best, rxcept that there was no spare toilet paper in my room.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Marcela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel with poor service

The hotel facilities are excellent. Comfortable room, great spa, wonderful breakfast options. But… service is poor. Room service is excruciatingly slow. We had to call three times for a beer. Service at breakfast is sloppy. Twenty minutes after we arrived, we had finished eating and coffee was still missing. We claimed twice but staff were joking next to the coffee machines. Only when their boss intervened did they start making it. Still, there are not many options in Pankalang Bun. If only they trained their staff better it would be a great choice.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Good, except sigarette smell in room

In general a very good hotel. Would have given it a better review if it hadnt been for the smell of sigarettes in the room (supposedly smoke free room). We asked for a different room which they would not give us. They said they would clean the room more (however, smell of sigarettes cannot be removed by simple cleaning).
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Manou

Disliked: Staff & service, property conditions & facilities
They couldn’t find our booking (we booked a few months ago) and they telling us they are fully booked, after a stressful 2,5 hours we finally heard we could stay in the room we paid for. No sorry or a drink for the inconvenience. They made that mistake. Room was poor and dusty. The entrance makes you think it’s very luxurious and well managed…hopefully the service will be at that level one day as well…
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Euicheon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんが非常に親切でした♪
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel, nahe zu ein paar einfachen Warungs und dem Ort. Irgendwie ist das Hotel zu groß für diese Gegend dimensioniert, aber sehr komfortabel dort zu wohnen. Vielfältiges Frühstücksbüffet und hübscher Pool, schöne Zimmer. Der Übernachtungspreis inkl. Frühstück war sehr günstig, gutes Preis/Leistungsverhältnis, allerdings muss für early check-in extra bezahlt werden. Nach kleiner Diskussion musste unser 10 jähriger Sohn nichts fürs Frühstücksbüffet bezahlen. Alles bestens, würden gern wieder dort wohnen. Würden wieder hier übernachten.
Stayed 1 night in Jul 2024