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4.0 out of 5

"The hotel had nice swimming pools and a private beach with plenty of sunloungers. The food was good on the whole but the restaurants that you could bo ... " More

By Emma Mum of boys. on Wed 29 Aug 2012

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Casa Marina Studio Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
€107* Per night/room 24 Apr - 25 Apr

Double Room, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Casa Marina Double Room Side Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bungalow, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Marin Bay First Row Family Bungalow Suite, Side Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Grecotel Marine Palace & Aqua Park - All inclusive, you're just a quick walk from Limni Beach. Free breakfast, free WiFi in public areas and free self-parking are available. Some of the pet-friendly amenities that this property offers include food and water bowls and pet-sitting services.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a beach bar and 4 poolside bars
  • Splash around at the free water park with a waterslide or swim in the indoor and 5 outdoor pools
  • Indulge with reflexology, aromatherapy or thalassotherapy at Elixir Spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Just a 4-minute walk from Limni Beach and 7 minutes on foot from Church of Agios Yiorgos
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services

Grecotel Marine Palace & Aqua Park - All inclusive ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grecotel Marine Palace & Aqua Park - All inclusive

Everyone (1) Family (2)
3 out of 5

overrun with little children.

The hotel had nice swimming pools and a private beach with plenty of sunloungers. The food was good on the whole but the restaurants that you could book and have table service were disappointing as the service was very slow and amateurish. The buffet alternative would have been preferable other than it being overtaken with very young children with no table manners or idea how to behave in a restaurant. This was not the exclusive 5 star hotel, represented by their brochure. Unfortuneately, I'd booked it for a last family holiday with 3 boys aged 17,15 and 12. We never went somewhere like this when the boys were little and really didn't want this now! The hotel situation was good as it was a short walk to Panormo, with several lively bars and restaurants. Also, it was a quick and easy bus trip to Rethymno. Taxis are very expensive but bus service is very good. Great place for relaxing holiday with nice pools and beach. Would be good for families with young kids but not the best for restless teenage boys.We had a good time because we made the best of it but wouldn't recommend it.

Posted by on 29 Aug 2012

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4 out of 5

The staff are the best

Very good ratio quality / price. The staff is always smiling and ready to help you.

Posted by on 22 May 2012

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5 out of 5
Très bien en général même les repas sympa Je recommande

Posted by , from MARIGNY en Orxois on 29 May 2023

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Comment from Hotel Management

23 Jul 2023 by Georgios Kotsifis, General Manager

Chère Madame Régis,nous vous remercions d'avoir choisi notre établissement All In Lifestyle pour vos récentes vacances et nous vous remercions également pour vos aimables commentaires.Nous espérons avoir la chance de vous accueillir à nouveau dans le futur.Bien à vous

About the Grecotel Marine Palace & Aqua Park - All inclusive

Location Panormo, Mylopotamos, Crete Island 74057

Renovations + Closures

The property is closed between 1 November and 31 March.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals and snacks included
  • Limited gourmet or à la carte dining

Entertainment

  • On-site entertainment and activities

  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte or gourmet dining is limited
  • Service charge included
  • Additional service charge accepted
  • All land sports and fitness activities and facilities are included
  • All meals included

Property Features

Grecotel Marine Palace & Aqua Park - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grecotel Marine Palace & Aqua Park - All inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 poolside bars, a beach bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a free kid's club and a children's pool. Self parking is free. This 4-star Mylopotamos property is smoke free.

  • 426 guestrooms or units
  • 4 bars by the pool
  • 2852 sq ft of conference space
  • 265 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of indoor pools - 1
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grecotel Marine Palace & Aqua Park - All inclusive offers 426 accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Minibar
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Grecotel Marine Palace & Aqua Park - All inclusive has a restaurant serving lunch and dinner.

Nearby Activities

A private beach, an outdoor tennis court, a health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat on site
  • Canoe on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing on site
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Fitness classes on site
  • Boat tours on site
  • Pedal boat on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Swimming nearby
  • Water sports equipment
  • Snorkelling nearby
  • Mountain biking nearby
  • Archery on site
  • Motor boating on site
  • Playground on site
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Scuba diving on site

Spa Services

Elixir Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Maximum 1 (weight limit: 9 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Onsite COVID-19 testing (Antigen) is available
  • Smoke detector
  • Minimum age for COVID-19 test requirement: 1
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property registry number - 1041K014A0033001
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grecotel Club Marine Palace Hotel Mylopotamos
  • Grecotel Club Marine Palace Mylopotamos
  • Grecotel Club Marine Palace Resort Mylopotamos
  • Grecotel Club Marine Palace Resort
  • Grecotel Club Marine Palace All Inclusive All-inclusive property
  • Grecotel Club Marine Palace All Inclusive Mylopotamos
  • Grecotel Club Marine Palace All Inclusive
  • Grecotel ine Inclusive Mylopo
  • Grecotel Marine Palace Aqua Park
  • Grecotel Club Marine Palace All Inclusive
  • Grecotel Marine Palace Aqua Park All inclusive
  • Grecotel Marine Palace & Aqua Park - All inclusive Mylopotamos

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.