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OYO Hotel Totonacapan, Papantla

2.5 star property

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Photo gallery for OYO Hotel Totonacapan, Papantla

Economy Quadruple Room
Interior
Reception
Reception
Lobby sitting area

Reviews

5.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Olivo S/N, Centro, Papantla de Olarte, VER, 93400
  • Place, Museo Teodoro Cano
    ‪14 min walk‬
  • Place, Los Voladores of Papantla
    ‪31 min drive‬
  • Place, El Tajin
    ‪41 min drive‬
  • Airport, Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪89 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

A bedroom with a bed, a wooden wardrobe, a bathroom with a sink, and a door leading to another room.

Standard Room, 2 Twin Beds

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Quadruple Room

Economy Quadruple Room

Economy Quadruple Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Outdoor pool
Hotel Tajín
Papantla de Olarte
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 463 reviews
The price is €36
includes taxes & fees
26 Jun - 27 Jun
Hotel Tajín

About this property

OYO Hotel Totonacapan, Papantla

A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
OYO Hotel Totonacapan, Papantla offers 48 accommodations with air conditioning. Rooms open to patios. Cable television is provided.

Bathrooms include bathtubs or showers. This Papantla de Olarte hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at OYO Hotel Totonacapan, Papantla, you'll be within walking distance of Museo Teodoro Cano. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Just a 2-minute drive from Museo Teodoro Cano and 10 minutes from Los Voladores of Papantla
Public spaces have free WiFi.

This Papantla de Olarte hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

OYO Hotel Totonacapan, Papantla Reviews

Reviews

5.0
Rating 10 - Excellent. 13 out of 118 reviews
Rating 8 - Good. 21 out of 118 reviews
Rating 6 - Okay. 23 out of 118 reviews
Rating 4 - Poor. 16 out of 118 reviews
Rating 2 - Terrible. 45 out of 118 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Sandra Soria

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty. We didn’t stay. No help. No refund offered
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Celsa Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Bruce

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No toilet seat, weird bathroom layout, loud drip at night took work to alleviate. Great staff, close to Zocalo, mercado and all
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Mario A.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room and bathroom was too much dirty
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Alejandrina

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff couldn’t find my reservation, I get there super late and tired. Never go there, they are not helpful.
Stayed 2 nights in May 2025
Verified

4/10 Poor

Erick

Old towels, curtains, bad water pressure, aircon outdated. Overall good service, workers were great but premises need deep upgrading.
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

Ector

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience

Worst experience I have had stayed for 4 day's only got room service to do cleaning and that's because I asked them...... Don't recommend to stay their the pictures they showed are not what it looks like
Stayed 4 nights in May 2025
Verified

2/10 Terrible

Cesar

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is the worst I have ever stayed in. The window glass was broken and the street was very noisy, the room was dirty with a lot of hair and dust, the elevator doesn’t work and the fourth floor was very hot, the rooms window AC unit was very old, noisy and it wouldn’t cool the room for hours, we left it on so it would be cool when returning but the housekeeper turned it off even though we told the front desk we didn’t want housekeepers in the room. Stay away from this horror movie hotel.
Broken window glass
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities
the elevator doesn't work, the place is super dirty. that's why they don't give refunds. They know that when you arrive, check in, and see the room conditions, you'll want to leave. It's a place with terrible conditions. They should close this hotel. I left with an itchy rash and was only in the room for a couple of minutes. don't waste your money there. Check Google Maps and you'll see the real reviews of this awful place.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THERE WAS NO TOILET SEAT, THERE WAS NO RUNNING HOT WATER, THE PICTURES THEY USED TO PROMOTE THEIR HOTEL WERE FAKE. THE LOCK TO THE DOOR WAS NOT WORKING PROPERLY AND THE A/C WAS NOT WORKING EITHER. I WAS HIGHLY RECOMMEND NOT STAYING THERE AT ALL. I AM SURPRISED THAT EXPEDIA PROMOTE THIS HOTEL ON THEIR WEBSITE. HORRIBLE EXPERIENCE.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos do not represent the rooms they offer. They must have on 'model' they use for photos and advertisments. The room was very dirty, no internet, no hot water, no toilet cover so it is a wide open hole that you cannot sit on without falling into the water. Dozens of street dogs in the street that fight each other all night long. Bright lights outside from the street but very thin curtains that do not block the light and actually do not fit the complete length of the window. I have traveled the world and have stayed in many bad places, but this was the worse hotel I have every stayed in. I do not recommend. My reveiw is being kind. After the first night I moved to a different hotel.
Verified

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me hospede no tiene estacionamiento es lamentable realice el pago de servicio en un lugar sucio y descuidado y preferí salir de ahí ojalá me reembolsen porque me fui a Gutiérrez Zamora a...a descansar
Stayed 1 night in Mar 2026
Verified

6/10 Okay

David israel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
La habitación tenía dos cucarachas de las grandes,no había agua,había pelos en las almohadas y en el baño específico en la taza,el hotel está cerca de la plaza principal de papantla
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cumple muy bien con sus necesidades
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

victor manuel barrios

Disliked: Amenities, property conditions & facilities
Sin internet sin estacionamiento sin agua caliente
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Carlos Alberto

Disliked: Cleanliness, amenities, property conditions & facilities
No habia agua caliente, el colchón muy malo, tenia una esponja larga se veia mal, el baño teni una lona en ves de azulejo, el.personal.poco atento también, no lo recomendaria
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Ruth

Disliked: Cleanliness, amenities, property conditions & facilities
No me gustó, ni ubicación ni servicio, no cuenta con estacionamiento se ve descuidado.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

RAFAEL

Liked: Staff & service
Disliked: Cleanliness, amenities
La habitación pésima los colchones muy viejos, manchados con sangre no me quedé a dormir preferí gastar en otro hotel por que si estaba muy mal el hotel en general.
Pésimo el colchon
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación descuidada, no servia el baño.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Pamela

Está horrible nada que ver con las fotos
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel está centrico, eso es bueno.. El personal super amable lo mejor... Pero no hay estacionamiento hay que dejar el auto en la calle, y el baño está super sucio, sin ventilación, tiene un respiradero que da hacia la habitación y pues es muy desagradable, el lavabo esta dentro de la regadera, el Internet es muy malo.. No lo recomiendo definitivamente...
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Sonia

Disliked: Cleanliness, room comfort
La limpieza fue muy deficiente ya que el baño estaba sucio cuando me lo entregaron El clima era muy ruidoso y las cortinas no tapaban toda la ventana
Stayed 1 night in Aug 2025
Verified

8/10 Good

Carlos Gustavo

Gracias
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Sheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Para empezar desde que llegamos todo mal, no tenían elevador y tuvimos que subir todas las maletas por las escaleras, además no hubo personal acomedido como para ayudarnos. No nos quisieron pasar el WiFi, el cuarto estaba bien pero se nota que es un hotel poco producido, nos tocó la suerte de tener cucarachas en nuestra habitación. No contaban con agua caliente y para poder tenerla teníamos que bajar a recepción a pedir que encendieran el calentador, que por cierto la única vez que pedimos agua caliente nos trataron de mala gana, está claro que no hay empatía con el personal
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deplorable

Pésimo ni me quedé en la propiedad si check in y al ver la habitación y hotel nos salimos y si check out perdiendo lo que pagué por 2 noches.
Stayed 2 nights in Jul 2025