OYO Hotel Totonacapan, Papantla

2.5 star property

Choose dates to view prices

Photo gallery for OYO Hotel Totonacapan, Papantla

Economy Quadruple Room
Front of property
Interior
Lobby
Reception

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Olivo S/N, Centro, Papantla de Olarte, VER, 93400
  • Place, Museo Teodoro Cano
    ‪12 min walk‬
  • Place, Los Voladores of Papantla
    ‪25 min drive‬
  • Place, El Tajin
    ‪35 min drive‬
  • Airport, Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪85 min drive‬

Room options

Standard Room

  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Room

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

Economy Quadruple Room

  • 14 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About this property

OYO Hotel Totonacapan, Papantla

Hotel in Papantla de Olarte with a 24-hour front desk
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
OYO Hotel Totonacapan, Papantla offers 48 accommodations with air conditioning. Rooms open to patios. Cable television is provided.

Bathrooms include bathtubs or showers. This Papantla de Olarte hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at OYO Hotel Totonacapan, Papantla, you'll be within walking distance of Museo Teodoro Cano. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Just a 2-minute drive from Museo Teodoro Cano and 9 minutes from Los Voladores of Papantla
Public spaces have free WiFi.

This Papantla de Olarte hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

OYO Hotel Totonacapan, Papantla Reviews

Reviews

5.2
Rating 10 - Excellent. 11 out of 99 reviews
Rating 8 - Good. 19 out of 99 reviews
Rating 6 - Okay. 21 out of 99 reviews
Rating 4 - Poor. 13 out of 99 reviews
Rating 2 - Terrible. 35 out of 99 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Germán

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar adecuado para conocer Papantla. Está muy cerca del Centro Histórico, hay tiendas, taxis y mercados cerca de ahí.
Stayed 1 night in Jul 2025

2/10 Terrible

Cesar

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is the worst I have ever stayed in. The window glass was broken and the street was very noisy, the room was dirty with a lot of hair and dust, the elevator doesn’t work and the fourth floor was very hot, the rooms window AC unit was very old, noisy and it wouldn’t cool the room for hours, we left it on so it would be cool when returning but the housekeeper turned it off even though we told the front desk we didn’t want housekeepers in the room. Stay away from this horror movie hotel.
Broken window glass
Stayed 2 nights in May 2025

2/10 Terrible

Alejandrina, Peoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff couldn’t find my reservation, I get there super late and tired. Never go there, they are not helpful.
Stayed 2 nights in May 2025

2/10 Terrible

emmanuel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
no hay wifi la tasa de baño no tiene tapadera hay cucarachas en la habitacion no hay agua para tomar no sirve el acensor tuve que subir tres pisos con mi equipaje el seguro de la puerta es malo
Stayed 1 night in Jun 2025

2/10 Terrible

Ector

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience

Worst experience I have had stayed for 4 day's only got room service to do cleaning and that's because I asked them...... Don't recommend to stay their the pictures they showed are not what it looks like
Stayed 4 nights in May 2025

6/10 Okay

Bruce

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No toilet seat, weird bathroom layout, loud drip at night took work to alleviate. Great staff, close to Zocalo, mercado and all
Stayed 2 nights in Mar 2025

2/10 Terrible

Alejandro

Disliked: Cleanliness, property conditions & facilities, room comfort

FOTOS FALSAS EN HOTELS.COM

Las fotos son falsas, las habitaciones distan muuucho de lo que se ve en la plataforma Hotels. Hay insectos nocivos, las cortinas nisiquiera tapan el sol, todas las paredes estan muy sucias y el baño peor. La verdad es que nos salimos de este hotel y fuimos a otro, mucho mejor y al mismo precio.
Stayed 4 nights in Mar 2025

8/10 Good

Pablo Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena estancia
Stayed 2 nights in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THERE WAS NO TOILET SEAT, THERE WAS NO RUNNING HOT WATER, THE PICTURES THEY USED TO PROMOTE THEIR HOTEL WERE FAKE. THE LOCK TO THE DOOR WAS NOT WORKING PROPERLY AND THE A/C WAS NOT WORKING EITHER. I WAS HIGHLY RECOMMEND NOT STAYING THERE AT ALL. I AM SURPRISED THAT EXPEDIA PROMOTE THIS HOTEL ON THEIR WEBSITE. HORRIBLE EXPERIENCE.
Stayed 1 night in Mar 2024

4/10 Poor

Erick

Old towels, curtains, bad water pressure, aircon outdated. Overall good service, workers were great but premises need deep upgrading.
Stayed 2 nights in Sep 2023

8/10 Good

Carlos Gustavo

Business traveller, Travelled with group
Gracias
Stayed 1 night in Aug 2025

2/10 Terrible

Sheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Para empezar desde que llegamos todo mal, no tenían elevador y tuvimos que subir todas las maletas por las escaleras, además no hubo personal acomedido como para ayudarnos. No nos quisieron pasar el WiFi, el cuarto estaba bien pero se nota que es un hotel poco producido, nos tocó la suerte de tener cucarachas en nuestra habitación. No contaban con agua caliente y para poder tenerla teníamos que bajar a recepción a pedir que encendieran el calentador, que por cierto la única vez que pedimos agua caliente nos trataron de mala gana, está claro que no hay empatía con el personal
Stayed 2 nights in Jul 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deplorable

Pésimo ni me quedé en la propiedad si check in y al ver la habitación y hotel nos salimos y si check out perdiendo lo que pagué por 2 noches.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities
the elevator doesn't work, the place is super dirty. that's why they don't give refunds. They know that when you arrive, check in, and see the room conditions, you'll want to leave. It's a place with terrible conditions. They should close this hotel. I left with an itchy rash and was only in the room for a couple of minutes. don't waste your money there. Check Google Maps and you'll see the real reviews of this awful place.
Stayed 3 nights in Jun 2025

2/10 Terrible

Alejandra Mariana

Stayed 1 night in May 2025

6/10 Okay

Viviana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Viaje con una persona de la tercera edad y me dieron la habitación en el tercer piso y el elevador no servía, aparte que el estacionamiento no era como decía en la publicidad, le falta mucho mantenimiento
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in May 2025

8/10 Good

Evelin Yesica

Stayed 1 night in May 2025

2/10 Terrible

Caro

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Espantoso hotel sin agua caliente, viejo y sábanas sucias. NO Volveria
Stayed 1 night in Apr 2025

6/10 Okay

Lucia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cercano al centro, pero hay mejores

Hotel un poco descuidado, no funciona el elevador, no aceptan transferencia, o pago con tarjeta, hoy dia complicado cargar con efectivo...podria mejorar
Stayed 1 night in Apr 2025

10/10 Excellent

BLANCA ESTELA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tiene buena vista,por el precio está muy bien la comodidad y todo el personal muy amable
Stayed 4 nights in Apr 2025

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service

Hotel comodo para viajes de negocios

es un hotel comodo para alguien que solo va de paso, dificilmente para vacacionar, aunque mantiene una ubicación muy buena para llegar desde las centrales de autobuses, viajando de negocios o en solitario es una muy buena opción
Stayed 2 nights in Apr 2025

8/10 Good

Oliver

Es un hotel con buena ubicación solo falta sobre la calidad del servicio en nuestra estación tuvimos la mala fortuna que no tuvimos internet al igual que tener cuidado con las arañas en nuestro baño se metió una tipo tarántula de ahí en fuera buena atención y respuesta inmediata
Stayed 2 nights in Mar 2025

2/10 Terrible

Ulises

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me dieron otra habitación que no correspondia a la que debían darme. En lugar de una triple con cama matrimonial me doeron una doble con dos camas individuales. Tuvimos que juntar las camas, mi esposa y yo, al juntarlas descubrimos lo asqueroso que estaba el piso. La ventana super sucia, las cortinas no cerraban. La unica ventaja es la cercanía al zocalo y oarque del hermosp pueblo mágico de Papantla.
Stayed 2 nights in Mar 2025

8/10 Good

JORGE LUIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia en hotel totonacapan fue buena
Stayed 1 night in Mar 2025