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Melissa Palace

3.0 star property

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Photo gallery for Melissa Palace

Deluxe Double Room, Terrace, Lake View | View from room
Staircase
View from room
Exterior
Lobby sitting area

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Jalan Nelson Purba No. 28, Tiga Raja, Parapat, North Sumatra, 21174
  • Place, Parapat Wharf
    ‪12 min walk‬
  • Place, Parapat Point
    ‪17 min walk‬
  • Airport, Siborongborong (DTB-Silangit)
    ‪167 min drive‬

Room options

View all photos for Deluxe Double Room, Terrace, Lake View

Deluxe Double Room, Terrace, Lake View

Deluxe Double Room, Terrace, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, 1 Bedroom, Terrace, Lake View

Standard Double or Twin Room, 1 Bedroom, Terrace, Lake View

Standard Double or Twin Room, 1 Bedroom, Terrace, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, 1 Bedroom, Terrace, Lake View

A room with two beds, each with green bedding and a wooden headboard. There is a small table between the beds.

Deluxe Triple Room, 1 Bedroom, Terrace, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Melissa Palace

Along with a restaurant, this guesthouse has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite.
Melissa Palace offers 9 accommodations with safes and bathrobes. Televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Parapat guesthouse provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Melissa Palace, you're just a quick walk from Lake Toba. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Lake Toba and Parapat Point
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Melissa Palace. Self parking is free.

Smoking is allowed in designated areas at this 3-star Parapat guesthouse.

Melissa Palace has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a regional park
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 1:00 PM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Melissa Palace

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 100000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 100000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • There is no hot water on site.
  • Pets and service animals are not allowed on site.

Property is also known as

Melissa Palace Guesthouse Parapat
Melissa Palace Guesthouse
Melissa Palace Parapat
Melissa Palace Parapat
Melissa Palace Guesthouse
Melissa Palace Guesthouse Parapat

Melissa Palace Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 4 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveller

Old hotel ,room condition looked unpleasant.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Arif

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Melissa Palace Riwayatmu kini

Pengalaman mengesankan ttg keramahan pemilik penginapan dan Wifi cuma itu saja Pengalaman yg disesalkan 1. Saluran air mampet 2. Air mati, tidak standby 24 jam 3. Tempat tidur yg luar biasa rusaknya sampai tidak bisa dipakai dgn nyaman 4. Tidak tersedia Handuk 5. Tidak ada sabun
Stayed 1 night in May 2022
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Only the view from balcony of the building. Actually no view from the room even on the information of regarding of the room have a view from the room. Had mosquitos and the bath room have a problem with the water.. during staying there no water in ther morning..
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Eddie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good location & decent wifi

Pros: Spacious room, very near to Tigaraja port. Easy to get Halal food nearby the hotel. Speedy wifi. Cons: No hot water, no fan or AC, clogged sink.
Stayed 1 night in Jan 2019
Verified

8/10 Good

yee

Liked: Cleanliness, staff & service, room comfort

Wonderful and Comfortable Stay

We checked into the room late, around 3.45pm. This was due to the fact that the previous guests checked out very late at the place. We waited for more than one hour before we could enter our room to rest. Otherwise, the reception was very helpful and polite.
Stayed 3 nights in Jan 2019
Verified

4/10 Poor

rainer

Disliked: Staff & service, property conditions & facilities, room comfort

es gibt viel bessere hotels und günstiger

laut, nervig, kalt wasser, koffer selber in die dritte etage schleppen. zu den fähren kurze strecken. in die ortschaft parapat weit. kein frühstück. deutlich zu teuer. im nachbar hotel (danau toba, pardede, regierungshotel direkt daneben mit pool etc., ) für gleichen preis mehr komfort.
Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

silvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2019