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Ki Space Hotel & Spa, près de Disneyland Paris

VIP Access

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Photo gallery for Ki Space Hotel & Spa, près de Disneyland Paris

Indoor pool
Deluxe Suite, Pool Access
Junior Suite, Pool Access
Restaurant
Deluxe Suite, Pool Access | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
4 Av. Johannes Gutenberg, Serris, Seine-et-Marne, 77700
  • Place, Val d'Europe
    ‪1 min walk‬
  • Place, La Vallée Village
    ‪5 min drive‬
  • Place, Val d'Europe Shopping Center
    ‪5 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Quadruple Room, 2 Queen Beds, Pool Access

Premium Quadruple Room, 2 Queen Beds, Pool Access

Premium Quadruple Room, 2 Queen Beds, Pool Access

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Quadruple Room, Multiple Beds, Pool Access

Club Quadruple Room, Multiple Beds, Pool Access

Club Quadruple Room, Multiple Beds, Pool Access

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Double or Twin Room, Pool Access

Premium Double or Twin Room, Pool Access

Premium Double or Twin Room, Pool Access

9.4 out of 10
Exceptional
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Comfort Room, Pool Access

Comfort Room, Pool Access

Comfort Room, Pool Access

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double or Twin Room, Pool Access

Club Double or Twin Room, Pool Access

Club Double or Twin Room, Pool Access

8.6 out of 10
Excellent
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite, Pool Access

Junior Suite, Pool Access

Junior Suite, Pool Access

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Pool Access

Deluxe Suite, Pool Access | Living area

Deluxe Suite, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

Ki Space Hotel & Spa, près de Disneyland Paris

Hotel with an indoor pool, near La Vallée Village
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Change of towels is available on request.
Ki Space Hotel & Spa, près de Disneyland Paris offers 274 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

This Serris hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Hair dryers and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.
During your stay at Ki Space Hotel & Spa, près de Disneyland Paris, you'll be within walking distance of Val d'Europe. You'll find features like free WiFi in public areas and free train station pick-up service, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include 11 meeting rooms, conference space, and a car charging station
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from La Vallée Village and a few minutes from Val d'Europe Shopping Center
  • Free theme park, train station, and bus station shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Ki Space Hotel & Spa, près de Disneyland Paris, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

11 meeting rooms and coworking spaces are available. Event space at this hotel measures 5167 square feet (480 square meters) and includes conference space. Spa services, a terrace, and an arcade/game room are also featured at the business-friendly Ki Space Hotel & Spa, près de Disneyland Paris. A theme park shuttle, a train station pick-up service, and a train station drop-off service are free. Parking is available for a fee.

This Serris hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Ki Space Hotel & Spa, près de Disneyland Paris has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 9:00 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free bus station shuttle
  • Free theme park shuttle
  • Free train station drop-off
  • Secured, covered parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Air hockey
  • Arcade/game room
  • Books
  • Concerts/live shows
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Free theme park shuttle
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 5,167 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas

More

  • 4 floors
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 12 for children
  • Covered self parking fee: EUR 15 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property uses solar energy
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Ki Space Hotel & Spa, près de Disneyland Paris offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Ki Space Hotel Spa
4 Av. Johannes Gutenberg
Ki Space Hotel & Spa, près de Disneyland Paris Hotel
Ki Space Hotel & Spa, près de Disneyland Paris Serris
Ki Space Hotel & Spa, près de Disneyland Paris Hotel Serris

Ki Space Hotel & Spa, près de Disneyland Paris Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 299 out of 437 reviews
Rating 8 - Good. 90 out of 437 reviews
Rating 6 - Okay. 26 out of 437 reviews
Rating 4 - Poor. 11 out of 437 reviews
Rating 2 - Terrible. 11 out of 437 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice pool and perfect for a Disney stay without having to be trapped in Disney town
Stayed 2 nights in Oct 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, immaculate hotel. Fantastic pool and facilities, would highly recommend.
Stayed 3 nights in Oct 2025

4/10 Poor

Maritza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A hotel on an industrial park with a shuttle once an hour and an expensive but poor quality restaurant. Rooms were lovely. Pool looked great but the chlorine was so overpowering it was uncomfortable to be in it for too long. Cheap and cheerful. Spent a fortune on Ubers.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chada

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 4 nights , staff are very friendly and helpful. The hotel have free shuttle to Disneyland more thank 5 times a day. Easy to find and quick . The breakfast was very good with options for everyone, and fresh bake. Spa was clean and working perfectly. Over all very good and recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

Manjason Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest hotels we have been to, highly recommend, no complains!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lee

Stayed 3 nights in Oct 2025

10/10 Excellent

Josh

Stayed 2 nights in Oct 2025

6/10 Okay

Charlotte

Travelled with family
Liked: Cleanliness
Long queue. Room wasn’t ready so we had to wait. Very industrial location. Good parking, comfy bed, nice pool, easy access to Disney but shuttles weren’t running for a large portion of the day when we arrived.
Stayed 1 night in Oct 2025

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We loved the aesthetic of the hotel and the room. However, the Reception staff member who greeted us was unfriendly and unhelpful - we had already completed online checkin with passport and credit card details and had to do it again at the desk. When I explained I’d already done this she just shrugged. We were handed a traditional metal key for the room despite having logged in to get a QR code and were given no explanation. After about 5 minutes of struggling with both the QR code reader and the key to our 3rd floor room I headed back down to Reception while the cleaners took pity on my husband and let him in. I was accompanied upstairs by a different staff member who then showed me that I had to pull then push the door to get in - very complicated! It wasn’t until we checked out and I mentioned the difficulties to yet another staff member that we were told there was an issue with the QR codes and that we should have been informed. In the room there was only 1 of everything (teabag, coffee pod etc) but once we requested a second, as there were two of us booked in, they were supplied. It wasn’t until late that we discovered the shower gel holder was empty (I hadn’t brought any) and the bathroom extractor fan didn’t work. However what annoyed us most was that despite the Disney Shuttle advertised on the website as operating every 50 minutes, nowhere was it mentioned that there was a 5 hour break in the middle of the day so we were stuck for over 2 hours, waiting. Frustrating!
Stayed 1 night in Oct 2025

10/10 Excellent

Wenzheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to disney
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the shuttle to the Disney parks was so convenient for our stay here, very clean!
Stayed 3 nights in Oct 2025

10/10 Excellent

Reiner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Brett

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Ziyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Family friendly Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Davida

Stayed 2 nights in Oct 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Oct 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this hotel were super helpful. Very accomodating to hold pur luggage after our early arrival. They even let us change in the spa bathroom after an overnight flight. Once we did check in the bed and pillows were super comfortable. The bathroom alsonhad the biggest fluffiest towels I've ever seen. The free shuttle to the parks and train station were a wonderful perk. Ita a little farther then I expexted but thats on me. Bus driver was efficient amd very prompt.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naveed was very helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chiffon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved our stay here. Easy shuttle to and from Disney, delicious breakfast, fabulous pool and the staff were incredibly friendly and accommodating. We will definitely be back!
Stayed 4 nights in Oct 2025

4/10 Poor

Navpreet

Travelled with family and small children
Disliked: Staff & service
The floor had dust gathered in the corners of the room otherwise ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Emma Marion, Peterhead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely beautiful and very modern. The bed was comfy but the two singles do slide apart very easily which then creates a gap in the middle of the bed. The free transfer bus to Disney was very useful and punctual and driver was very friendly! We have zero complaints about our stay except the hotel held a 1st birthday event while we were there so we had no access to the facilities that night, when we went outside to collect our Uber Eats we found the guests attending the event were extremely rude and gave us very judgemental looks as we were not ‘dressed up’ and would not let us past. Everything else was perfect and the pool was a really nice treat! We would definitely stay again!
Public toilet in reception/pool area
Beautiful water feature at reception
Free Disney transfers
Indoor pool available to all guests
Stayed 4 nights in Sep 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely new hotel. The staff were great when they could not initially find our expedia booking. The rooms are fairly large and very comfortable. The gym and pool looked great although we did not have time to use them. The restaurant was also very good. Not cheap but reasonable for the quality. It is a about 15 mins to Disney Parks but they have a shuttle and plenty of Ubers available for under 20E.
Stayed 2 nights in Sep 2025

2/10 Terrible

Yunus

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

2/10 Terrible

Jenna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Several issues during our stay. The facility was beautiful, the service was unkind, unhelpful, and unprofessional from the time of check in to check out. It was clear that the front desk staff does not want to be there and it shows. Additionally, there is not enough staff to check in / help guests efficiently. They should hire staff from the Disney Park that understand how to deliver Disney level of service. As a hotel operator in the US, I was appalled by the way I was talked to and treated. Very limited offerings for food and a lot of restrictions. Avoid if possible, don’t be lured by the photos, the service and time restrictions/early and late closures of the on-site offerings, risk ruining your stay as it did ours. 10/10 DO NOT RECOMMEND If taking the Disney shuttle bus as we hoped, important to know, they stop running shuttles 12-5, creating additional challenges.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025