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Akena Serris Val d'Europe

4.0 star property
VIP Access

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Photo gallery for Akena Serris Val d'Europe

Lobby sitting area
Lobby
Bar (on property)
Lobby sitting area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Impasse Dorothée Le Maître, Serris, 77700
  • Place, Val d'Europe
    ‪1 min walk‬
  • Place, La Vallée Village
    ‪5 min drive‬
  • Place, Val d'Europe Shopping Center
    ‪5 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Akena Serris Val d'Europe

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and express theme park tickets. WiFi in public areas is free. Additionally, self parking and a 24-hour front desk are onsite. Change of towels is available on request.
Akena Serris Val d'Europe offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and change of towels can be requested.
During your stay at Akena Serris Val d'Europe, you'll be within walking distance of La Vallée Village. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self parking available for a fee
  • Amenities include 2 meeting rooms, an elevator, and coworking space
  • Just a 3-minute drive from La Vallée Village and 6 minutes from Golf Disneyland® Paris
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

Public spaces have free WiFi. Akena Serris Val d'Europe also features express theme park tickets and an elevator. Parking is available for a fee.

This 4-star Serris hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 10 per night)
  • Limited on-site self parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Books
  • Express theme park tickets
  • Games

Family friendly

  • Changing table
  • Children's books
  • Children's games
  • Express theme park tickets
  • High chair
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Covered self parking fee: EUR 10 per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 105222767
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Akena Serris Val D'europe
Akena Serris Val d'Europe Hotel
Akena Serris Val d'Europe Serris
Akena Serris Val d'Europe Hotel Serris

Akena Serris Val d'Europe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 172 out of 266 reviews
Rating 8 - Good. 46 out of 266 reviews
Rating 6 - Okay. 30 out of 266 reviews
Rating 4 - Poor. 11 out of 266 reviews
Rating 2 - Terrible. 7 out of 266 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful charming boutique hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean, and spacious stay. Really close to a bus stop that will get you to Paris Disney. Wonderful!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Great hotel with very friendly and helpful staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jung Sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean hotel. Will book here again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kiah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made this the most amazing place to stay!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sharon Amorelle

Liked: Cleanliness, staff & service, amenities
Lovely rooms & staff. Convenient area.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Donna

Liked: Amenities
Staff friendly and helpful, rooms had everything we needed, we will be back
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Akena Serris! The staff were helpful, the rooms were clean and comfortable, and the location for Disneyland Paris was great.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yousufa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this place! It’s in a perfect location, very close to Disneyland and also close to everything you might need. The hotel is always very clean, and the staff regularly clean the rooms and common areas. Everyone who works there is very kind and helpful. We never had any problems during our stay, and whenever we needed something, they were always there to help us. Overall, it was a great experience and I would definitely stay here again.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
The room was clean, the host were polite. However we didn’t have any wash cloths to shower with.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Adekunle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for Disneyland Paris.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, nice staffs. It is far far from city centre but very close to Disney Land.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly property. A little out of the way for traveling to the city but close to Disneyland.
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

Elizabeth

Disliked: Cleanliness, amenities
Taking a bus and then Metro was really an inconvenience. For Disney you have to pay them $20euros to drop you off (each way) or walk 5-10mint walk to the bust station which will take 30 mint to get there even longer on the way back
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Graham

Liked: Amenities
Gorgeous place. Huge family room. Will come again
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Frazer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Dorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Vanusa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable beds, but no refrigerator on the room. Very nice staffs.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitality and environment
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend anyone going to Disney to use the hotel £14 bolts in and Gould hotel is great staff friendly
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Stayed here for one night after a long day at Disneyland Paris. Great location (just under 10 mins away) - parking is 10 euros for the night, which was fine, it was secure underground. Check in was prompt, room was lovely. Bed comfortable and very large! Two pillows each, nice big tv, excellent shower, clearly a new or very recent build, very clean, fresh and tidy. Will definitely return.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here just so we could visit Disneyland. It was very close and convenient. We took an Uber, but we did notice people walking to the bus stop which was nearby. My kids loved the bunkbeds in the bedroom. The staff are friendly and accommodating.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sophia Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Disney, outlet and IPA😅

Great location for Disney and outlet. Supernice and helpful employees. Clean and big room. Ok food in restaurant. More than average selection of drinks/ beers. Good value for money.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
The hotel was lovely, very modern, really friendly staff and would be great if you’re visiting, 5 mins drive to get to the park, the only let down for me was the WIF, really slow and poor signal, I had work to do the night we were there and really struggled, I’d expect such a modern hotel to have their WIFI access to be top, what made it worse was the mobile signal was shockingly bad too, otherwise great hotel.
Stayed 1 night in Oct 2025