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Akena Serris Val d'Europe

4.0 star property
VIP Access

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Photo gallery for Akena Serris Val d'Europe

Lobby sitting area
Lobby sitting area
Lobby
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Impasse Dorothée Le Maître, Serris, 77700
  • Place, Val d'Europe
    ‪1 min walk‬
  • Place, La Vallée Village
    ‪18 min walk‬
  • Place, Val d'Europe Shopping Center
    ‪3 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪30 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Akena Serris Val d'Europe

Hotel with a bar, near La Vallée Village
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and express theme park tickets. WiFi in public areas is free. Additionally, self parking and a 24-hour front desk are onsite. Change of towels is available on request.
Akena Serris Val d'Europe offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and change of towels can be requested.
During your stay at Akena Serris Val d'Europe, you'll be within walking distance of La Vallée Village. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self parking available for a fee
  • Amenities include 2 meeting rooms, an elevator, and coworking space
  • Just a 3-minute drive from La Vallée Village and 6 minutes from Golf Disneyland® Paris
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

Public spaces have free WiFi. Akena Serris Val d'Europe also features express theme park tickets and an elevator. Parking is available for a fee.

This 4-star Serris hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 10 per night)
  • Limited on-site self parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Books
  • Express theme park tickets
  • Games

Family friendly

  • Changing table
  • Children's books
  • Children's games
  • Express theme park tickets
  • High chair
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Covered self parking fee: EUR 10 per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 105222767
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Akena Serris Val D'europe
Akena Serris Val d'Europe Hotel
Akena Serris Val d'Europe Serris
Akena Serris Val d'Europe Hotel Serris

Akena Serris Val d'Europe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 152 reviews
Rating 8 - Good. 25 out of 152 reviews
Rating 6 - Okay. 18 out of 152 reviews
Rating 4 - Poor. 3 out of 152 reviews
Rating 2 - Terrible. 5 out of 152 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Vanusa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable beds, but no refrigerator on the room. Very nice staffs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kirstie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! We stayed one night before our Disney hotel and it was so clean and spacious. We particularly liked the seperate room with the bunk beds. Room was huge. Parking on site cost us extra but felt very safe and had a direct lift up to the rooms. We did have an issue with our free breakfast, but once I’d shown our reservation receipt it was honoured. We did however struggle to find a table at breakfast, the room was small but the food was nice. Wasn’t topped up as quick as it could have been though - maybe busy during Halloween? We would consider returning but possibly skip the breakfast next time.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Amenities
Staff friendly and helpful, rooms had everything we needed, we will be back
Stayed 1 night in Oct 2025

8/10 Good

Donna

Stayed 1 night in Oct 2025

10/10 Excellent

karrie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly property. A little out of the way for traveling to the city but close to Disneyland.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Stayed here for one night after a long day at Disneyland Paris. Great location (just under 10 mins away) - parking is 10 euros for the night, which was fine, it was secure underground. Check in was prompt, room was lovely. Bed comfortable and very large! Two pillows each, nice big tv, excellent shower, clearly a new or very recent build, very clean, fresh and tidy. Will definitely return.
Stayed 1 night in Oct 2025

10/10 Excellent

Kiah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made this the most amazing place to stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Angelina

Stayed 3 nights in Sep 2025

8/10 Good

Adekunle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for Disneyland Paris.
Stayed 2 nights in Aug 2025

10/10 Excellent

Graham

Liked: Amenities
Gorgeous place. Huge family room. Will come again
Stayed 1 night in Aug 2025

8/10 Good

Nicky

Stayed 1 night in Aug 2025

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, nice staffs. It is far far from city centre but very close to Disney Land.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here just so we could visit Disneyland. It was very close and convenient. We took an Uber, but we did notice people walking to the bus stop which was nearby. My kids loved the bunkbeds in the bedroom. The staff are friendly and accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitality and environment
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was lovely, clean and modern but the temperature of the rooms let it down. Despite advertising AC, our room had none, instead it had the heat on (and it was 35degrees outside). We spoke to reception many times about this and were repeatedly told that this would be resolved and we’d have access to the AC but in the meantime they’d access it from their side and cool the room down. None of this happened. The coolest our room got overnight was 25degrees and left us unable to sleep and feeling very ill. We felt constantly brushed off whenever we asked about it and the customer service left a lot to be desired.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
AC did not work. The hotel staff were aware but made no effort to resolve the issue despite being quite warm. Also room cleaning not done despite requesting. New hotel with good location but service needs resolving.
Stayed 2 nights in May 2025

10/10 Excellent

Anca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

The hotel is 10 min drive from Disneyland Paris. Everything is new and very clean. They clean the rooms and bathrooms every day. They have everything you need, from towels, soap, hairdryer, TV, and the room temperature can be changed as you prefer. They have a restaurant and a bar, where you can order to eat or drink up to 10pm. Breakfast very rich, for everyone's taste. We were very happy with everything, and we strongly recommend their service. Thank you very much for everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Katharina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend anyone going to Disney to use the hotel £14 bolts in and Gould hotel is great staff friendly
Stayed 1 night in Mar 2025

10/10 Excellent

francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Soraya

Business traveller
Liked: Cleanliness, staff & service, amenities
Un séjour parfait ! La chambre était d’une propreté irréprochable, le lit très confortable, aucune mauvaise odeur (ni tabac ni autre), tout était impeccable. L’accueil a été chaleureux et professionnel. De plus, l’hôtel est très calme : aucun bruit pendant la nuit, j’ai vraiment très bien dormi. Je recommande vivement cet établissement, vous pouvez y aller les yeux fermés !
Stayed 1 night in Nov 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bon hotel, propre, personnel sympathique, point négatif la literie et dans la chambre il faisait trop chaud malgré le chauffage éteint
Stayed 1 night in Oct 2025

10/10 Excellent

Ismen

Stayed 1 night in Oct 2025