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Best Western Hotel Grand Parc

3-star property
Rue de la ferme du Pavillon, Chanteloup-en-Brie, (01) 562 1066
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4.0 out of 5
Very good!
See all 9 ebookers Reviews

"Good hotel near Disneyland. Everything was fine but breakfast somewhat ok but not worth the price. " More

By a verified traveller on Thu 22 Sep 2022

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Classic Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€84* Per night/room 9 Jun - 10 Jun

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Classic Triple Room, 3 Single Beds, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Classic Triple Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Best Western Hotel Grand Parc's good location. During your stay, you'll be close to Disneyland® Paris. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and spaciousness
  • Just a 3-minute drive from Val d'Europe and a few minutes from Val d'Europe Shopping Center

Best Western Hotel Grand Parc ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Hotel Grand Parc

Everyone (2) Couples (3) Family (1)
4 out of 5
Nice hotel...

Posted by on 31 May 2023

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Comment from Hotel Management

3 Jun 2023 by Best Western Hôtel Grand Parc

Thank you for responding to our survey regarding your recent stay at our facility. We hope you will come back soon. Sincerely, The reception

4 out of 5
Good hotel near Disneyland. Everything was fine but breakfast somewhat ok but not worth the price.

Posted by on 22 Sep 2022

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Comment from Hotel Management

23 Sep 2022 by Best Western Hôtel Grand Parc

Thank you for completing our survey regarding your recent stay in our establishment. Your presence with us is very important, as is your feedback. By telling us what you enjoyed during your stay and how we can improve it, you are helping us to give you and other guests an even better experience in the future. We hope you will visit us again soon. Sincerely, The reception

4 out of 5
Excellent budget location near Disneyland Paris. If you want a hotel on a budget this is the hotel for you. This hotel is good value for money as we were hardly there! We had a family room with a double bed and bunk bed for our 2 kids. The beds were comfy, our room was slightly small. This hotel is good location for Disney parks. Easy to get around by bus and train to Parks. Only a 10 minutes by Uber and cost approximately £8. The swimming pool was not clean, staff said it is cleaned every night but it was still full of bugs and leaves every morning we were there! So kids unable to use it during our stay. No fridge in the rooms.

Posted by , from Croydon on 29 Jul 2018

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Comment from Hotel Management

2 Aug 2018 by Caroline / Equipe BEst Western Grand Parc

Dear Sharon, Thank you for taking time to evaluate our establishment. We are delighted that you had appreciated the value for money, the comfort in your room with kids and the location. It's important for us to have your feedback about your experience in our hotel. Indeed, our staff cleans the pool every day. Sometimes and with the hot weather that we had this few days, all the bugs wanted to stay in.... So we apologize for this inconveniences and we'll be more careful about it. We hope you enjoyed Disney. Best Regards

5 out of 5
Zimmer müssten renoviert werden. Aber alles war sauber und das Personal sehr freundlich.

Posted by , from Dietikon on 9 Jun 2022

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Comment from Hotel Management

9 Jun 2022 by BEST WESTERN HOTEL GRAND PARC

Thank you for responding to our survey about your recent stay in our establishment. Your presence with us is very important, as is your feedback. By telling us what you enjoyed during your stay and how we can improve it, you are helping us to give you and other guests an even better experience in the future. We hope you will visit us again soon. Sincerely, The reception

4 out of 5
Quiet, nice Hotel with friendly, helpfull Staff! The only complaint i have is the huge Antenna-Tower right next to the Hotel ;)

Posted by , from Bühler, CH on 12 Sep 2020

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Comment from Hotel Management

17 Sep 2020 by Best western hôtel du parc

Bonjour nous vous remercions de votre commentaire et nous espérons vous revoir dans notre établissement . Cordialement la réception

4 out of 5
Chambres rénovées et confortables, propre, petit déjeuner très sympa. Seul point à revoir, l’accueil est un peu familier à mon goût

Posted by on 4 Dec 2019

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Comment from Hotel Management

6 Dec 2019 by Miguel Queiros

Bonjour, Nous vous remercions pour votre commentaire et on espère vous revoir bientôt chez nous. Cordialement, Best Western Hotel Grand Parc

1 out of 5
Étant habitué des hôtels proche de Disneyland paris, nous avons tester cet hôtel pour la première fois. Décoration du lobby et surtout des chambres à revoir: des photos de perruches, des cages rempli d'oiseau synthétique... à en faire des cauchemars... Le plus gros point noir est l'insalubrité des chambres: arrivé pour la première nuit nous avons (heureusement) remarqué des petits insectes qui se promenait sur nos coussins avant d'aller dormir (voir photo). Il s’agissait de punaise de lit! Vue à 2 endroits différent, donc probablement assez nombreux quand la lumière allait être éteinte. On a immédiatement appeler l’accueil qui nous a envoyer une personne qui a pu constater nos dires... Elle nous a affirmé que s'était la première fois que ça arrivait... malheureusement pour elle on avais lu avant de venir qu'une personne en avais eu dans sa chambre... mais on se disait que s'était probablement un cas isolé et résolu. Dans la seconde chambre qu'on a eu, après vérification complète par nos soins, nous avons seulement trouvé ce qu'on appel des puces de livres, par dizaines sur les plaintes des murs autour de la chambre. Heureusement ses insectes ne pique pas! Il sont là parce qu'il y a énormément de poussière ainsi que de la tapisserie (leur repas favoris). En parlant avec le personnel de l'établissement il s'est avéré que la directrice était parfaitement au courant de cet invasion de punaise de lit mais que les frais pour les éradiqué n'était pas dans ces priorités...

Posted by on 20 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by Miguel Queiros

Bonjour, Je suis désolé de voir que votre séjour dans notre hôtel ne s'est pas bien passé et je tiens a m'excuser pour ce qu'il s'est passé. Pour les punaises de lit oui en effet on a eu un autre cas quelques semaines avant votre arrivée et c'était bien un cas isolé, quelques jours avant votre arrivée on a eu un problème de punaises de lit un peu plus grand et on fait tout notre possible pour les éradiquer ce n'est pas un problème de budget mais le traitement doit se faire dans chaque chambre individuellement a fin qu'on évite la fermeture de l'hôtel pendant 1 mois pour le traitement, ce qu'il fait que ces punaises s'installait dans les chambres qui n'avait pas encore de produit anti punaises. Encore une fois on tient a s'excuser pour l'incident et on espère vous revoir chez nous a fin qu'on puisse vous offrir un service à votre hauteur. Cordialement, Best Western Hotel Grand Parc

5 out of 5
Sehr schönes Ambiente, Frühstücksbuffet sehr lecker mit regionalen Produkten! Waren im Fünf Bett Zimmer untergebracht mit schönem Badezimmer und separater Toilette,alles zweckmäßig und somit günstig.nachdem sich unsere Tochter im Badezimmer zum Duschen eingeschlossen hatte und das Schloss nicht mehr aufging war das Hotelpersonal allerdings überfordert und nur die herbeigerufene Feuerwehr konnte nach über einer Stunde unsere Tochter befreien. Danach wurde das Badezimmer die restlichen zwei Tage leider nicht mehr sauber gemacht.Alles in allem aber auf jeden Fall wieder einen Urlaub Wert.

Posted by on 16 Jun 2019

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5 out of 5
Nettes Hotel. Zimmer war für 2 Nächte auch gut und Frühstück auch optimal

Posted by on 15 Jun 2019

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About the Best Western Hotel Grand Parc

Location Rue de la ferme du Pavillon, Chanteloup-en-Brie, 77600

Renovations + Closures

The following facilities will be closed during February:

  • Spa
  • Hot tub

Property Features

Best Western Hotel Grand Parc offers its guests a full-service spa, Access to hot tub, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and an arcade/games room are also featured at the family-friendly Best Western Hotel Grand Parc. Free self parking is available. This 3-star Chanteloup-en-Brie hotel is smoke free.

  • 68 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Val d'Europe Station (3 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Hotel Grand Parc offers 68 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. This Chanteloup-en-Brie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily.

Water Lily Bar – On-site bar.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges EUR 15 per person, per hour to access the sauna, hammam and spa tub.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 15 for adults and from EUR 9.5 for children
  • Spa fee: EUR 35
  • Spa tub fee: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Grand Parc Chanteloup-en-Brie
  • Best Western Grand Parc Chanteloup-en-Brie
  • Best Western Grand Parc
  • Chanteloup Hotel Provins
  • Chanteloup Hotel
  • Hôtel Chanteloup
  • Best Parc Chanteloup En Brie
  • Best Western Hotel Grand Parc Hotel
  • Best Western Hotel Grand Parc Chanteloup-en-Brie
  • Best Western Hotel Grand Parc Hotel Chanteloup-en-Brie

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.