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Mama Shelter Paris La Défense

3.0 star property

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Photo gallery for Mama Shelter Paris La Défense

Exterior
Meeting facility
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 21 per person)
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
10 Rue Jean Jaures, Puteaux, 92800
  • Place, La Défense
    ‪1 min walk‬
  • Place, Paris La Défense Arena
    ‪3 min drive‬
  • Place, Arc de Triomphe
    ‪11 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪34 min drive‬

Room options

View all photos for Room, 1 Double Bed (Medium Mama)

Room, 1 Double Bed (Medium Mama)

Room, 1 Double Bed (Medium Mama)

9.4 out of 10
Exceptional
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed (Medium Mama Absolute)

Room, 1 Queen Bed (Medium Mama Absolute)

Room, 1 Queen Bed (Medium Mama Absolute)

10.0 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed with Sofa bed (XXL Mama Family)

Family Room, 1 Double Bed with Sofa bed (XXL Mama Family)

Family Room, 1 Double Bed with Sofa bed (XXL Mama Family)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed (XXL Mama Suite)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed (XXL Mama Suite)

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Accessible (XXL Mama)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed, Accessible (XXL Mama)

  • Sleeps 3
  • 1 Double Bed

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About this property

Mama Shelter Paris La Défense

Hotel with 3 restaurants, steps from La Défense
Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Change of towels is available on request.
Mama Shelter Paris La Défense offers 211 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Change of towels and change of bedsheets can be requested.

During your stay at Mama Shelter Paris La Défense , you're just a quick walk from Seine. Features include free WiFi in public areas, plus 3 restaurants and 3 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and 6 meeting rooms
  • Steps from La Défense and a 5-minute drive from Palais des Congrès de Paris
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A business center and 6 meeting rooms are available.

Public spaces have free WiFi. A vending machine, an arcade/game room, and dry cleaning/laundry services are also featured at Mama Shelter Paris La Défense . For a fee, parking is available.

This 3-star Puteaux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Mama Shelter Paris La Défense has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 6 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 3.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Covered self parking fee: EUR 30 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Paris La Defense
Mama Shelter Paris La Défense Hotel
Mama Shelter Paris La Défense Puteaux
Mama Shelter Paris La Défense Hotel Puteaux
Mama Shelter Paris La Défense (Opening Mar 2022)

Reviews

Mama Shelter Paris La Défense Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 115 out of 188 reviews
Rating 8 - Good. 51 out of 188 reviews
Rating 6 - Okay. 12 out of 188 reviews
Rating 4 - Poor. 5 out of 188 reviews
Rating 2 - Terrible. 5 out of 188 reviews

Reviews

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Recommended

This hotel is recommended apart from the fact that one room had no functioning air conditioning and the other no hot water for the shower.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Stayed 3 nights in Jun 2025

10/10 Excellent

jose

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for business

Perfect for a 2 day business trip
Stayed 2 nights in Jun 2025

8/10 Good

Moses

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

George

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property overall was surprisingly average to poor. There were zero shower amenity options, with no shower gel or body lotion. In fact the lotion was so small it barely covered my forearm. When I requested a replacement, that took 2 days to come. Given the cost, was very unimpressed. A shame given other chains have been to a good standard.
Stayed 6 nights in Apr 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff, very clean, electric charger point for car. Child friendly and great views of Eiffel Tower.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, with funky vibes
Stayed 7 nights in Oct 2024

8/10 Good

Pierre Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Aleksandr

Disliked: Cleanliness, staff & service

Stunning City View, Disappointing Service

This hotel is a pretty picture with a good bed and a great city view. Unfortunately, the positives end there. For the price, you get zero service, unresolved problems, and even a lack of toilet paper in the room. The air conditioning was a major issue. The windows couldn't be opened, and the air conditioning worked poorly, making the room either too hot and humid or too cold. The shower water pressure was very weak, making it frustrating to use. The hygiene kit was disappointing, consisting only of two types of bar soap, cotton pads and earsticks. It was only replenished after asking at reception. The hotel hosts discos on the 14th floor every weekend. Light sleepers should be prepared for noise until late at night, which can be quite disturbing. Despite notifying the staff in advance about my spouse's birthday, there was no special recognition. After reminding them again, they brought two cookies, which were underwhelming. The floors throughout the hotel were filthy, causing shoes to stick, which was very unpleasant. We reported these issues to the reception, but the only solution offered was to change rooms. We believed the problems were building-wide (as mentioned in other reviews) and didn't want to give up the best part of our room – the view of the city. In conclusion, apart from the comfortable bed and the fantastic view, this hotel falls short in many areas, especially in terms of service and cleanliness. For the price, I expected much better.
Stayed 4 nights in May 2024

8/10 Good

Yasmin

Stayed 3 nights in May 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Metro is within walking distance. Only problem was i wish the diner was open more since there's not a lot of food options near
Stayed 4 nights in May 2024

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and staff are great. Easy access to La Defence and Puteaux. A bit of a maze inside, but access to the rooms and reception is good.
Stayed 1 night in Oct 2023

10/10 Excellent

Chen

Stayed 2 nights in Sep 2023

10/10 Excellent

Solange, beirut central district

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are really helpful and welcoming. The hotel is clean and very nice, rooms are clean and space of the room is totally fine. Very convenient and the area is nice. There is no water kettle nor coffee machine in the room but other than that all is perfect
Stayed 3 nights in Sep 2023

10/10 Excellent

Jonathan, TORONTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Aug 2023

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant , and we would like to give a special mention to the excellent check in staff , Gracias Diego !!
Stayed 1 night in Aug 2023

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Eleonora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a very modern, cool, high tech, super comfortable and clean place. The hotel is in the financial district, so not much in the area to walk to, but a quick 5 min walk to the Metro, Esplanade de La Defense. We were able to purchase T tickets to get to Paris in 20 minutes. It’s the cheapest way to travel. Staff were all so friendly and helpful. I recommend the Penthouse restaurant. The food was fantastic and if you book after 10pm you have a beautiful view of the Eiffel Tower.
Stayed 5 nights in Jul 2023

8/10 Good

Lorna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location. Really quirky which we loved… however nowhere was it made clear that they would need an extra 100€ deposit so this caused an issue as we had to move some money into the right account with our bank which was inconvenient at 11pm
Stayed 2 nights in Jul 2023

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a young atmosphere, yet the staff is very friendly and proactively helpful. Don’t forget to explore Paris if you get caugt in playing the many retro arcade games in the reception!
Stayed 2 nights in Apr 2023