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Palace Hotel

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Photo gallery for Palace Hotel

Twin Room
Interior
Reception
Interior
Interior

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
9 rue Bouchardon, Paris, Paris, 75010
  • Place, Grands Boulevards
    ‪1 min walk‬
  • Place, Canal Saint-Martin
    ‪7 min walk‬
  • Place, Place de la République
    ‪8 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪46 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Free WiFi

Quadruple Room

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Free WiFi

Family Room

  • 17 sq m
  • Sleeps 4
  • 3 Double Beds

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk
4.8 out of 5, Exceptional, 474 reviews
The price is €467
includes taxes & fees
24 May - 25 May
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About this property

Palace Hotel

A 24-hour front desk and a front-desk safe are available at this smoke-free hotel.
Palace Hotel offers 33 accommodations with complimentary toiletries. LED televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers. This Paris hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Palace Hotel, you're just a quick walk from Canal Saint-Martin.
  • Free WiFi
  • Services include luggage storage
  • 10 minutes by foot from Canal Saint-Martin and a 5-minute drive from Palais Garnier
Palace Hotel offers its guests a front-desk safe. The front desk is open around the clock.

This Paris hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 82-cm LED TV

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 15.93 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Palace Hotel Paris

Palace Paris

Palace Hotel Hotel

Palace Hotel Paris

Palace Hotel Hotel Paris

Palace Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 13 out of 157 reviews
Rating 8 - Good. 48 out of 157 reviews
Rating 6 - Okay. 48 out of 157 reviews
Rating 4 - Poor. 34 out of 157 reviews
Rating 2 - Terrible. 14 out of 157 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

fc, aix pce. france

Liked: Staff & service

Ok

The staff are nice and friend just that the hotel does not have breakfast ,they had to refer me to another hotel to take my breakfast which I had paid online. (10mins walk)...so watch out.. Hotel is calm and about 5mins from metro
Stayed 1 night in Sep 2018

4/10 Poor

Anthony, Accra

Disliked: Cleanliness, property conditions & facilities, room comfort
There is no elevator in this property even for those gong as far as to the 5th floor. Cleaning was a problem to the extent the beddings were never changed for the whole one week we spent there. But the location is great and accessible to the metro lines. The staff were also friendly.
Stayed 7 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Not for a family with kids

We had booked a 3 double bed but we were given a 2 double bed smaller room. There was no lift in the building. The water in the shower stopped when I was giving a bath to my 1 year old kid and he had soap all over him for 15 minutes. The WiFi was terrible as the connection was very poor.
Stayed 4 nights in Aug 2018

8/10 Good

Michael

Liked: Staff & service
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a nice hotel.

Further out of Paris than I expected from booking information. The bathroom was dirty, and no shower curtain, or toilet seat cover. The wifi only worked briefly. The fittings were battered. However the linen was clean.
Stayed 1 night in May 2018

4/10 Poor

S, MD

Disliked: Property conditions & facilities, room comfort
I checked-in late by about 30 mins only to be told by the receptionist that I do not have a booking. Later she told me that she was not able to figure out earlier because someone else had claimed themselves to be me and the room had been allocated to them. Seriously ??? I was provided an alternate room (without a twin bed, for which I had a reservation) towards the rear side of the hotel. There was some construction work going on which was producing a lot of noise. It was a difficult thing to stay in the room with all the noise, so I asked them to change the room. They agreed to it but was told that I would be allocated a different room the next day :(. The same night I complained of insufficient heating in the room (the room heater was not working at all), to which they replied that room heating was automatic and hence not under their control. I wasn't expecting much from the hotel except the basic amenities which was missing, surprisingly. Overall, a disappointing experience, which was offset in part by good hospitality of the hotel staff. since she had given my room to someone else, who claimed themselves to be me, she was not able to figure out
Stayed 4 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Old hotel and it shows

Near Gurd du Nord (15 min walk), it was hard to find, it is right next to Porte Saint Martin off to side street in the residential area with several restaurants. Hotel is old building (reminds me of one cir 1900 NYC hotel), near bus stop 22 (to Opera) coming back bus 22 stops 3 blocks south. 5 min from Republique for metro. Ok, I had hard time about this place as it is under construction and price was bit high due to Easter break, so my rating will be according to the value and I feel bad as staff was very friendly and accomodating. Building is old, and facility is also old. Rooms were small, bathroom small. In my quad room, only two outlets (1 in bathroom and 1 by the door, 20 feet away from the bed.) Beds were average but wall papers were peeling off, shower head broken. The room gave me a buggy feeling and I have been hiby jiby about it. I checked for bed bugs (for all hotels even in Hilton) and it was clean. Place is kept clean but with construction some noise and dusts. No kitchen so no breakfast as well. for the price I have paid it was not a good value. For price below $80 it will compete with hostels so then it can be a value. Room has beds, TV, table and chairs, small closet space. Bathroom has shower, toilet, and sink. With staff on hand 24 hours, security is good and very friendly.

6/10 Okay

Dunca

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2017

4/10 Poor

Megan, Chattanooga, TN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing hotel with friendly staff

This hotel was not what we were hoping for in Paris. In my opinion, 1 star would have meant that I would have asked for a refund and not stayed. 2 stars means that we tolerated it for the 3 days that we were there but it was quite disappointing. The room was not very clean and the bathroom was pretty dirty. The shower head was broken so you had to hold it to rinse off. The bathroom was also so tiny that you could barely shut the door.
Stayed 3 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

1-2 star hotel in bad condition w bad wifi

This hotel is truly more like a 1.5- 2 star. It's in general run-down condition- everything's falling apart and it doesn't look like anyone does basic maintenance. (demonstrated by the fact that simple things like light bulbs haven't been changed- which doesn't sound important except the when it's a light bulb that keeps the shower in pitch black if out). The walls are thin, the area is under construction so it's constant noise all day. There's only 1 outlet in the first room- at a 3ft height by the door? No room to move in the bathroom such that you can't really move between toilet and shower and need to leave the door open to have space. The wifi is terrible. I moved rooms after the first night hoping it would improve and I get about 4 min more of steady internet on the first floor. (Note- if you do end up here request a room on the first floor away from the street as they seem to be in slightly better condition). It's honestly one of the worst budget hotels I've stayed anywhere in the world- not worth the money- should be around 30$ at most.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

satisfied

Overall a nice place to spend a few nights. Typical old, cheap European hotel. The two gentlemen at the front desk were great. Learn some basic French before you arrive and it will help. Room was adequate. Very small bathroom and shower. I brushed my teeth by standing outside of the bathroom in order to get down to the sink....it was too narrow to bend over inside the bathroom. Two large windows with Juliet balconies provided a nice breeze in the evening.

4/10 Poor

Jozsef

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

never go back

5th floor no lift. room was cold , dirthy,disgusting furnitures, lack of duvets. the only good thing is the location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Salma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!

The only good thing about the hotel is the centered location, but it's also very unsafe area 2 mins from chateau d'eau which is very unsafe. The hotel is rusty, with no facilitates (you can't even find a towel or a soap inside the bathroom nor a telephone inside the room), No one cleaned the room for the whole stay. The bed is not comfortable at all, and the sheets were unclean and there's no lift. The WiFi kept disconnecting the whole time. IT'S A MESS!

6/10 Okay

Nedra, New York

Liked: Cleanliness
Great people, I did not know any french and they were very patience. A French Breakfast is available for 5 Euros per person when I was there. If you put it in with your payment then it will be included. Please be aware that it is only a French Breakfast. I am American so I was unaware and was expecting a brunch style continental breakfast. The breakfast consist of a baguette, croissant with butter or jelly, coffee, teas, hot chocolate. This is very yummy by the way and fresh.

10/10 Excellent

Lysssa, SC, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for us!

This was a great hotel to stay at for our short visit. Every one was so helpful and nice. Down the street there is a grocery store and a laundry mat. Perfect for us because we have been going nonstop for six days and running out of clean clothes and needed to stay in one place and relax! This was PERFECTION! Down the corner is a wonderful place to eat and have a drink. I would most definitely stay again. Thank you fo such a great stay. *****

6/10 Okay

Marc, Telford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful accommodation, only one plug in room and room small other than that good for the price we paid

8/10 Good

Gianna, KY

Liked: Cleanliness, staff & service, room comfort

Nice and quaint

I really enjoyed this hotel. I was only there for one night but I could tell it was really clean. Although there was only one plug, located behind the tv. That was unfortunate. But he wifi worked okay and the staff was very friendly and helpful. I'd stay there again.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Sean, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Construction site

The hotel is a construction site. The room is tiny and wash/toilet facilities dismal. The reception staff are very approachable and help. The location is also quite good. But make no mistake, this place should not be open as it is a construction site.

10/10 Excellent

Te

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Monica, California

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great for the price for a short stay

This is a very old building in an active neighborhood in Paris. Close to Metro, eatries, & a laundry 2 doors down. The night staff speaks no English. The breakfast is bread, coffee, & juice only, but very nice.For the price, it's great, but nothing fancy.