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Pullman Paris La Défense

5-star property
11 Avenue de l'Arche, Courbevoie, (01) 562 1066
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4.0 out of 5
Very good!
See all 15 ebookers Reviews

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Superior Room, 2 Single Beds, View (Defense view)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€259* Per night/room 12 Jun - 13 Jun

Family Suite, 1 King Bed with Sofa bed, View (180 degrees view)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, View (180 degrees view)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, View (Defense view)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Double Beds, Connecting Rooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Room, 2 Single Beds, View (Defense view)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Pullman Paris La Défense ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Paris La Défense

Everyone (9) Couples (2) Business (1) Family (1)
5 out of 5
Excellent hotel

Posted by on 28 May 2022

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Comment from Hotel Management

15 Jun 2022 by Pullman Paris La Défense

Cher Gabriel, Toute l'équipe se réjouit de lire votre pleine satisfaction à l'issue de votre séjour parmi nous! A très vite au Pullman Paris La Défense. Sincèrement, Louise Courtial Directrice Expérience Client

5 out of 5

Posted by on 1 Dec 2019

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Comment from Hotel Management

2 Dec 2019 by Audrey Foutrel, Guest experience manager

Dear Mr Kim, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

4 out of 5

Posted by on 24 Dec 2018

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Comment from Hotel Management

24 Dec 2018 by Audrey Foutrel, Guest experience manager

Dear Guest, We very much appreciate your comment regarding your stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedbacks and I will share yours with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one! Sincerely, Audrey Foutrel Guest Experience Manager

5 out of 5
Surclassement à l’arrivée (rare mais appréciable) Le petit déjeuner qui est toujours au top au pullman.

Posted by , from VILLEURBANNE on 5 Oct 2021

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Comment from Hotel Management

26 Oct 2021 by Pullman Paris La Défense

Cher Simon, Toute l'équipe du Pullman Paris La Défense vous remercie chaleureusement pour votre aimable commentaire. Nous sommes très heureux de lire que vous avez pleinement apprécié votre séjour parmi nous notamment grâce au surclassement et à la qualité de notre petit-déjeuner. A très vite! Sincèrement, Louise Courtial Directrice Expérience Client

1 out of 5

Posted by on 24 Jan 2021

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Comment from Hotel Management

18 Feb 2021 by Pullman Paris La Défense

Cher Michel, Nous vous remercions d'avoir pris le temps de nous attribuer une note après votre séjour parmi nous. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos espérances et que vous ne nous en disiez pas plus sur ce qui vous a déçu. Nous serions heureux que vous nous renouveliez votre confiance pour un prochain séjour sans fausse note. Sincèrement, Louise Courtial Directrice Expérience Client

5 out of 5
Das Personal ist erste Klasse. Sowohl an der Rezeption aber vor allem an der Bar und im Restaurant ist das Personal nicht nur sehr freundlich sondern auch professionell. Wir kommen wieder.

Posted by on 3 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by Audrey Foutrel Guest Experience Manager

Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

2 out of 5
Preis- Leistungsverhältnis stimmte in meinem Fall nicht. Toilette mit Urin verspritzt, Dusche mit Haaren im Abfluss, Mini-Bar ließ sich nicht öffnen, Bettwäsche (Kissen) roch nach Zigarettenrauch. Schade...für diesen Preis würde ich etwas anderes erwarten. Das Personal beim Frühstück war bemüht es allen Gästen recht zu machen, leider schien das Personal unterbesetzt gewesen zu sein. Angebot war reichhaltig. Check-In und Check-Out extrem schnell und freundlich.

Posted by on 11 Sep 2019

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Comment from Hotel Management

12 Sep 2019 by Audrey Foutrel, Guest experience manager

Dear Guest, Thank you for taking the time to tell us about your experience at Pullman Paris La Défense. It is always a pleasure to receive positive feedback about the breakfast, the quality of the check-in and check-out. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sincerely sorry to read your comment about the room and the cleanliness. I will share your comment with the housekeeping manager. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Audrey Foutrel Guest experience manager

4 out of 5
Super Hotel wenige Gehminuten vom Einkaufszentrum Quatre Temps

Posted by on 27 Dec 2018

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Comment from Hotel Management

29 Dec 2018 by Audrey Foutrel, Guest experience manager

Sehr geehrter Kunde, Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Pullman Paris La Défense. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Audrey Foutrel Guest Experience Manager

5 out of 5

Posted by on 26 Dec 2018

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Comment from Hotel Management

29 Dec 2018 by Audrey Foutrel, Directrice Expérience Client

Cher Client, Nous vous remercions d'avoir noté votre séjour parmi nous au Pullman Paris La Défense ! C’est avec grand plaisir que nous recevons votre retour d'expérience et nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Toute l'équipe serait ravie de vous accueillir de nouveau lors de votre prochaine visite à Paris ! Sincèrement, Audrey Foutrel Directrice Expérience Client

4 out of 5

Posted by on 17 Oct 2018

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Comment from Hotel Management

17 Nov 2018 by Audrey Foutrel, Directrice Expérience Client

Cher Client, Nous vous remercions d'avoir noté votre séjour parmi nous au Pullman Paris La Défense ! C’est avec grand plaisir que nous recevons votre retour d'expérience et nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Toute l'équipe serait ravie de vous accueillir de nouveau lors de votre prochaine visite à Paris ! Sincèrement, Audrey Foutrel Directrice Expérience Client

About the Pullman Paris La Défense

Location 11 Avenue de l'Arche, Courbevoie, 92400

Property Features

  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and massages. The spa is open daily.

  • Hot stone massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Pullman Paris La Défense Hotel
  • Pullman Paris Défense
  • Pullman Paris Défense Courbevoie
  • Pullman Paris Défense Hotel
  • Pullman Paris Défense Hotel Courbevoie
  • Pullman Paris La Defense Hotel La Defense
  • Pullman Paris La Défense Courbevoie
  • Pullman Paris La Défense Hotel Courbevoie

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Globe

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.