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Residence Mercure Paris La Defense Grande Arche

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Photo gallery for Residence Mercure Paris La Defense Grande Arche

Miscellaneous
Exterior
Exterior
Meeting facility
Standard Studio, Multiple Beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
20 Esplanade Charles De Gaulle, Nanterre, 92000
  • Place, Parc Andre Malraux
    ‪3 min walk‬
  • Place, Paris La Défense Arena
    ‪6 min walk‬
  • Place, La Défense
    ‪6 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪41 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Studio, Multiple Beds

Standard Studio, Multiple Beds

Standard Studio, Multiple Beds

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Residence Mercure Paris La Defense Grande Arche

Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe. Change of towels is available on request.
Residence Mercure Paris La Defense Grande Arche offers 63 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Residence Mercure Paris La Defense Grande Arche, you're just a quick walk from Paris La Défense Arena. You'll find features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 11 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute walk from La Défense and 7 minutes by foot from Paris La Défense Arena
  • Pets welcome for a fee
Public spaces have free WiFi. A 24-hour business center and 11 meeting rooms are available. Residence Mercure Paris La Defense Grande Arche also features a 24-hour fitness center, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Parking is available for a fee.

This 3-star Nanterre hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20.50 per person

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 24-hour business centre

Accessibility

  • Lift (79 centimetre wide door)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.95 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20.50 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Residence Mercure Paris La Defense Grande Arche Hotel
Residence Mercure Paris La Defense Grande Arche NANTERRE
Residence Mercure Paris La Defense Grande Arche Hotel NANTERRE

Residence Mercure Paris La Defense Grande Arche Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 274 reviews
Rating 8 - Good. 81 out of 274 reviews
Rating 6 - Okay. 70 out of 274 reviews
Rating 4 - Poor. 34 out of 274 reviews
Rating 2 - Terrible. 25 out of 274 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

aman

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to s
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for the event we attended. Great customer service, rooms equipped with good facilties like, microwave, fridge, hobb. Gym available too. A very good stay, recommend and would certainly rebook here if I returned
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Chin Yiet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great with metro right below Room is a bit dimmed but overall cleanliness is acceptable. Comfortable bed
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

XIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nutritious breakfast with all kinds of choices; nice, considerate, helpful, efficient staff; Convenient transportation to every site of wonder
Stayed 5 nights in Aug 2024
Verified

2/10 Terrible

Syed

Disliked: Cleanliness, amenities, property conditions & facilities
Can’t stay with family here
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Raymond

Disliked: Staff & service, amenities, property conditions & facilities
Very basic but was in ideal location for the taylor swift concert, this was the only reason we stayed at this Hotel.
Stayed 3 nights in May 2024
Verified

8/10 Good

enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple accommodation at a fair price next to public transportation
Stayed 13 nights in Jul 2022
Verified

8/10 Good

Otomi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff lacks customer service skills or maybe they just don’t like tourists, the room was decent and clean but we had issues with our room key every day it would not open the room or the elevator.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

BobG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for me, a walk to work. A few average bars and places to eat, but I've not been here very long
Stayed 5 nights in Feb 2020
Verified

4/10 Poor

Mirna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and breakfast perfect Room not clean
Stayed 6 nights in Apr 2023
Verified

8/10 Good

Sheema

Liked: Staff & service
The apartments are slightly tired and quite small but they’re v convenient for the arena
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Natalie

For the price the room seemed run down. There was minimal interaction with staff. Nearby construction starts very early in the morning. It’s handy for the la defense arena but overpriced.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ILSEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Bernadeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this property due to a concert, the arena is under a 10-minute walk. The studio apartment was perfect for the 3 of us. Overall we had a great weekend stay
Verified

4/10 Poor

Fidel

Disliked: Staff & service, property conditions & facilities
First room bedside lites don’t work security box don’t work! moved another room. thermostat don’t work! Shower tap doesn’t work to switch to tub. reception not helpful! we should get discounted!
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Antonio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Terrible not lights Lamps did not work Only 2 power outlets and just 1 worked
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Simon

Liked: Cleanliness, room comfort

Was ok

Was ok. It’s a bit dated and not much there.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Adriënne van

Liked: Staff & service, property conditions & facilities
Our room was clean, and spacious enough for the two of us. The hotel was perfect for our trip to Paris, as the metro station was just around the corner. We’ve spent most of our time in and around the city during our stay, so having the metro close by was exactly what we needed. We would definitely come back again! Also, checking in and out had never been so easy :)
Stayed 5 nights in Jul 2023
Verified

6/10 Okay

Richard

Exactly what it says on the tin.

The hotel is according to expectations: clean, no frills. Bed is OK, shower good, room pretty clean.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Egbe Agbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Kaatje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended a concert at the arena (7 minute walk), so this was very convenient. We had a one-bedroom suite for 4 of us-a bedroom, living room with sofa bed, and a small kitchen. The staff at the hotel was wonderful-allowed us to check in early and were very helpful with all our questions. Plus, it's directly next to (above) the metro/RER station, so extremely convenient. There are a lot of dining choices around as well.
Stayed 1 night in May 2024
Verified

8/10 Good

tasleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. All basic essentials provided. Happy that there was a fridge and kettle that we used. 2 min walk to the underground that allowed us to get around super easy. Convenient store just outside the building which had everything we could possibly need.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

19th January

It was quite difficult to find the hotel but the receptionist staff - Wendy in particular - made the process very easy. It would have been nice to know before booking that our accommodation was across the square, rather than in the same building as the car park
Stayed 2 nights in Jan 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Stinky toilets

They do room cleaning after every 4 nights. This means you have to use the toilet for 4 days without any cleaning. The dinning was closed and the bar too for Always. But the staff and receptionist was helpful and kind.
Stayed 7 nights in Aug 2024
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
The room was very poor considering its a 4 star hotel. They even charged me for late check out.
Stayed 1 night in Oct 2023