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Relais des Lilas

3.0 star property

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Exterior
Reception
Garden
Double Room
Buffet breakfast on weekends (EUR 10 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
197 Avenue Aristide Briand, Parthenay, 79200
  • Saint-Jacques Gate
    â€Ș5 min drive‬
  • Domaine Des Forges Golf
    â€Ș35 min drive‬
  • Futuroscope
    â€Ș55 min drive‬
  • Poitiers (PIS-Biard)
    â€Ș56 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

7.0 out of 10
Good
(7 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Relais des Lilas

Hotel in Parthenay with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall.
Relais des Lilas offers 41 accommodations with complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
During your stay at Relais des Lilas, you'll be close to Port de l'Horloge. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served weekends for a fee
  • Amenities include an elevator and a terrace
  • Just a 4-minute drive from Saint-Jacques Gate and a few minutes from Port de l'Horloge
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Relais des Lilas also features a terrace, a garden, and an elevator. Self parking is free.

This 3-star Parthenay hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 8:00 AM and 10:00 AM.
Au relais des lilas - This restaurant serves dinner only.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person
  • A restaurant

Restaurants on site

  • Au relais des lilas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.85 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Lilas Hotel Parthenay
Relais Lilas Hotel
Relais Lilas Parthenay
Relais Lilas
Relais des Lilas Hotel
Relais des Lilas Parthenay
Relais des Lilas Hotel Parthenay

Relais des Lilas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 152 reviews
Rating 8 - Good. 71 out of 152 reviews
Rating 6 - Okay. 25 out of 152 reviews
Rating 4 - Poor. 12 out of 152 reviews
Rating 2 - Terrible. 5 out of 152 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Guillaume

Travelled with group
Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Paul

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

poor service attension

Very poor attension to opening the breakfast times. I was to open at 7am, but didnt open until 7.45 on a Monday before our teams work. Poor selection of breakfast, no taking care of damp towels in room or the room when returning. Would assume there was cleaning to take place the days I stayed. Over payed for the price it was
Stayed 4 nights in May 2025

4/10 Poor

Stephen

Stayed 1 night in Sep 2023

4/10 Poor

Amaya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good standards all round.

We had a pleasant stay but the current necessary Covid19 precautions made it difficult to relax completely. All our requests were responded to efficiently and the staff worked hard to make the best of the Covid19 situation.
Stayed 1 night in Feb 2021

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but a little far from downtown
Stayed 1 night in Jul 2020

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
Stayed 4 nights in Sep 2018

4/10 Poor

Pierre-Jean

Business traveller
Disliked: Property conditions & facilities, room comfort
Accueil du matin bien meilleur que celui du soir. Petit dĂ©jeuner correct et variĂ©. Serviettes et draps propres. Par contre, pour le reste, rien ne va. HĂŽtel clairement vĂ©tuste. Installations vieillissantes et complĂštement dĂ©passĂ©es. On sent que l’entretien gĂ©nĂ©ral du bĂątiment et les rĂ©parations ne sont assurĂ©es qu’à leur plus strict minimum. La SdB Ă©tait dans un Ă©tat comme j’ai rarement vu dans un hĂŽtel, surtout pour un 3 Ă©toiles. J’en donnerai 1. La chambre pas beaucoup mieux. La literie est trĂšs fatiguĂ©e et de mauvaise qualitĂ©. J’ai vraiment du mal Ă  comprendre que des clients aient pu noter 10/10 l’établissement. En bref, je n’y retournerai pas.
Stayed 1 night in Jun 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable dans un hÎtel calme le weekend. Nous y retournons réguliÚrement.
Stayed 1 night in May 2025

4/10 Poor

Julien

Stayed 1 night in May 2025

8/10 Good

JeanMarc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SĂ©jour convenable Ă©tablissement propre
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
TrĂšs moyen
Stayed 1 night in Apr 2025

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dominique

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolument rien de positif y compris pour le petit dĂ©jeuner, ou si vous arrivez Ă  9h30 pour un service jusqu'Ă  10h, vous n'avez rien Ă  manger et Ă  10h tout pile c'est ranger. MĂȘme plus la possibilitĂ© d'un cafĂ©. Bref pas top !
Stayed 1 night in Oct 2024

10/10 Excellent

alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ne recommande pas cet Ă©tablissement !!!

Je ne recommande Ă  personne. Nous prenons cet hĂŽtel car il est Ă  cĂŽtĂ© de l'Ehpad et c'est plus pratique afin de profiter au maximum de la personne qui est dans cet Ă©tablissement spĂ©cialisĂ© lors de nos visites. PropriĂ©tĂ© Ă  revoir en totalitĂ©, rideaux occultant trouĂ©s donc plus occultant du tout. Il y fait un froid insupportable...on a mĂȘme pas envie d'aller Ă  la douche tellement il fait froid dans cet hĂŽtel y compris dans la salle du petit dĂ©jeuner.. Il n'y a mĂȘme plus de bouilloire pour un petit thĂ© histoire de se rĂ©chauffer un peu. En ce qui concerne le petit dĂ©jeuner, alors lĂ  sĂ©jour couronnĂ© en beautĂ©. Service jusqu'Ă  10h normalement, donc il doit y avoir de quoi manger au minimum jusqu'Ă  10h. Et bien non ! À 9h30 il n'y avait dĂ©jĂ  plus de pain. Et Ă  10h pile et bien aucune possibilitĂ© de reprendre un cafĂ© car la machine Ă©tait Ă  l'arrĂȘt. Tout est rangĂ© Ă  10h. Hors Ă  9h55 des personnes peuvent encore arriver, et bien ce n'est pas la peine car de toute façon il n'y aura rien Ă  manger. Nous avons constatĂ© cela Ă  plusieurs reprises ça n'est pas un cas isolĂ©. Mais aujourd'hui, cerise sur gĂąteau, le monsieur de l'accueil qui dĂ©barrasse le petit dĂ©jeuner n'a mĂȘme pas attendu que les gens partent, il a demandĂ© si ils avaient terminĂ©s pour prendre les plateaux. De ce fait, ces personnes ont regagnĂ©s leur chambre. Bravo ! Il faut revoir la totalitĂ© des services de cet Ă©tablissement. Un manque de savoir vivre complet pour un Ă©tablissement d'accueil clientĂšle. Gros travaux Ă  prĂ©voir
Stayed 1 night in Dec 2024

10/10 Excellent

PHILIPPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

JEAN-PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon séjour.

Notre séjour s'est bien passé. Chambre propre, bien chauffée. Petit déjeuner parfait
Stayed 1 night in Dec 2024

8/10 Good

Yannis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

SYLVIE

Liked: Cleanliness, staff & service
Chambre correct mais vu le prix, on ne peut pas demander mieux. Accueil agréable bien organisé malgré notre arrivee tardive.
Stayed 1 night in Nov 2024

6/10 Okay

Francois

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Pascal

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024