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Hotel Terranova

3.0 star property

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Photo gallery for Hotel Terranova

Deluxe Triple Room
Exterior
Bar (on property)
Interior
Skiing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carrer de les Abelletes, 5, Pas de la Casa, Andorra, AD200
  • Pas de la Casa Resort
    ‪2 min walk‬
  • TSF4 Solana Ski Lift
    ‪5 min walk‬
  • TSD4 Pas De La Casa Ski Lift
    ‪6 min walk‬
  • La Seu d'Urgell (LEU)
    ‪96 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Terranova

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Terranova include complimentary wireless internet access and a coffee shop/cafe.
Hotel Terranova offers 52 accommodations with fireplaces and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Terranova. During your stay, you're just a quick walk from Les Abelletes Lake Trail. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Onsite recreation includes downhill skiing
  • Steps from Les Abelletes Lake Trail and Pas de la Casa Resort
  • Pets welcome for a fee
During the winter, enjoy onsite recreation like downhill skiing and snowboarding. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces.

This 3-star Pas de la Casa hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:00 AM.
Hotel Terranova has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Downhill skiing
  • Snowboarding

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (60 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Fireplace
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 2 (weight limit: 31 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Pet fee: EUR 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Terranova Hotel
Hotel Terranova Pas de la Casa
Hotel Terranova Hotel Pas de la Casa

Reviews

Hotel Terranova Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 144 reviews
Rating 8 - Good. 57 out of 144 reviews
Rating 6 - Okay. 15 out of 144 reviews
Rating 4 - Poor. 8 out of 144 reviews
Rating 2 - Terrible. 3 out of 144 reviews

Reviews

6/10 Okay

Paula

Stayed 4 nights in Mar 2025

4/10 Poor

Gianluca

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hi there, I've just received a request for feedback and I was hoping I had the opportunity to help mproving your service. There is a lot of scope for improvement but luckily they are all easy fix. I am going to start from the "must change" going progressively to the "nice to have" 1. Mould around the bath and on the wall. This is unacceptable. It takes a bottle of Bleach and a bit of sealant to fix it 2. Nothing complementary other than two bottles of water. Your daily rate would justify a kettle, some tea bags and a couple of biscuits. It makes the customer feel welcome. 3. Furniture is battered 4. The bed for two is too small and the mattress uncomfortable. 5. Only 3 cushions. 6. The doors are not hotel doors. I'm sure there are some fire safety concerns and not compliance with regulation. 7. Breakfast could be improved. There are not vegetarian options for hot breakfast 8. Windows are not sound proof and I got woken up every night by people chatting when walking on the street. It is possibly the worst hotel I have ever been, but with some little changes it can be improved substantially
Stayed 5 nights in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snowboard trip to Andorra

Very basic hotel but clean and tidy was there for a weeks snowboarding and great value for money
Stayed 3 nights in Jan 2025

4/10 Poor

Keston

Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the middle of town

This hotel is nicely sited within view of many local stores so it very convenient. The Argentine girl on the reception was a delight to speak to regarding the unusual hobby of me and my co-guest. Best of all is staying during April as the rooms cost next to nothing as the ski season is over. The only negative is the room I was in had an audible plumbing type noise from behind the wall which continued through the night.
Stayed 1 night in Apr 2024

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Tim

Liked: Staff & service, property conditions & facilities, room comfort

A brief visit to Andorra

The hotel is in the middle of Pas de la Casa, there is parking on the surrounding streets, free between 2030-0900. The room was clean and comfortable and breakfast good. The separate cafe on the ground floor is not quite so good. The picture is taken from our room.
Stayed 2 nights in Apr 2023

8/10 Good

Glenn

Liked: Cleanliness, room comfort

Good location, but basic.

Hotel seems to be going under a renovation, no ski lockers, and no real reception, room was very basic, but comfy, and clean. Very close to bus station which was ideal!
Stayed 1 night in Dec 2021

8/10 Good

Marie Élodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien sauf que la wifi ne fonctionne pas ds la dernière chambre du palier
Stayed 1 night in Jun 2025

8/10 Good

océanne

Stayed 1 night in Jun 2025

6/10 Okay

Colette

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

ELODIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour d’1 nuit Calme et propre Musique un peu forte au petit déjeuner
Stayed 1 night in May 2025

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel spacieux,propre, amélioration à faire au petit déjeuner pas assez copieux.
Stayed 1 night in May 2025

10/10 Excellent

jeanclaude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un asco

Cambiamos de habitación por el ruido que hacían las tuberías y por el ruidos de los baños que se escuchaba cuando se bañaban los vecinos. Mi mujer olvidó en la habitación su camisón de noche y se lo llevaron el servicio de limpieza y no quisieron devolverlo. Una auténtica vergüenza por parte de ellas. No volveré nunca a ese hotel y no lo recomiendo a nadie por ladrones!
Stayed 3 nights in Apr 2025

8/10 Good

jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Thomad-Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnatting

Hyggelig personalet. Helt greit for overnatte.
Stayed 1 night in Apr 2025

8/10 Good

NATHALIE, Drancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hôtel correct, bien situé, facile d’acces
Stayed 1 night in Apr 2025

8/10 Good

Michael

Stayed 5 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Adriana

Disliked: Staff & service
.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un week-end en amoureux a coter de tous les commerce et resto et personnel discret et sympathique
Stayed 2 nights in Nov 2024

8/10 Good

Gérard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel facile d'accès,calme,propre. Bien dans l'ensemble. Seul bémol le bruit du chauffage.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas mal

Stayed 1 night in Nov 2024