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Casa Del M

4.5 star property

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Photo gallery for Casa Del M

Restaurant
Minibar, in-room safe, cots/infant beds, rollaway beds
Indoor pool, 2 outdoor pools, pool umbrellas
Restaurant
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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Soi Prabaramee 3, Prabaramee Rd, Patong, Kathu, 14/8, Patong, Phuket Province, 83150
  • Place, Nurul Islam Mosque
    ‪5 min walk‬
  • Place, Patong Beach
    ‪14 min walk‬
  • Place, Bangla Road
    ‪2 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 30 sq m
  • Sleeps 3

Superior Double Room

  • Sleeps 3

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About this property

Casa Del M

This smoke-free hotel features 2 outdoor pools, an indoor pool, and a fitness center. Free wired internet in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Casa Del M offers 123 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Casa Del M, you're just a quick walk from Nurul Islam Mosque. Enjoy features like a free area shuttle and free wired internet, plus 2 outdoor pools.
  • Free WiFi
  • The coffee shop/cafe, swim-up bar, and poolside bar offer choices for drinking and dining
  • Breakfast is offered for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Bangla Road and a few minutes from Jungceylon Shopping Center
  • Free local-area and shopping center shuttle service
Casa Del M offers its guests 2 outdoor swimming pools, an indoor pool, a fitness center, and a children's pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free wired Internet.

Business amenities include a business center, a meeting room, and limo/town car service. A rooftop terrace, spa services, and a library are also featured at the luxury Casa Del M. An area shuttle within 1 km and a shopping center shuttle are free.

This 4.5-star Patong hotel is smoke free.

M Cafe - Onsite coffee shop. Guests can enjoy drinks at the bar. A children's menu is available.
Ritorante Me - This bistro serves dinner only. Guests can enjoy drinks at the bar.
MET Pool Bar - This bistro serves brunch only. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • Return airport shuttle (surcharge) at scheduled times
  • Free area shuttle up to 1 km
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: THB 550 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • M Cafe
  • MET Pool Bar
  • Ritorante Me

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Indoor pool
  • Library

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately THB 550 per person
  • Airport shuttle fee: THB 800 per person (one way)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Casa Del M offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa M Hostel Kathu
Casa Del M Hotel
Casa Del M Patong
Casa Del M Hostel
Casa Del M Hotel Patong

Casa Del M Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 60 reviews
Rating 8 - Good. 24 out of 60 reviews
Rating 6 - Okay. 22 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 3 out of 60 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Great Potential that falls short!!!

The hotel exterior and amenities are quite good, but the room was disappointing, especially the bathroom. There was a lot of small maintenance issues, including the bathroom door hinges were loose, so the door would not close unless you lifted it, there was extensive mildew in the bathroom, it just did not feel clean. We were arriving at 2:00 AM, so we called ahead to ask about transfer service from the airport since we were aware that Taxis could be expensive at this hour in the morning. The refused to offer the transfer service, telling us to use a taxi instead. When we arrived, they were confused that we were arriving at the early hour and did not have the room we booked since we were so late, even though we had called a week ahead to tell them our arrival time and ask about transfer service!!!! We also asked about Late Checkout, since we arrived so late and wanted to sleep, the night person said it was not possible since they were booked, BUT they next day after we checked out they told us they were not fully booked and we could have stayed later!!! Bottom line, they hotel is very nice during the day and it looks like they are working on refinishing rooms, but night and telephone staff obviously had NO INTEREST IN HELPING US!!!!!

10/10 Excellent

arul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel

Well our hotel was good and the receptionist Pat was way to good to upgrade our room to honeymoon suit. The was very courteous and the person at tour desk went an extra step to guid us to what all places to visit in Phuket area. I am pleased with hotel and if I come again to Phuket I would certainly like to stay in this hotel. The only problem is that distance to sea is almost 1.5 miles and to main Patong area is 2.5 miles.

8/10 Good

shawie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love the hotel but hate the location

the hotel was nice and staff are very accommodating. the room was big and tidy. if it was not the location, i would recommend this place to everybody. they have a shuttle to bring you to the beach for free but for a certain time only. it's just the price riding back and forth to the hotel especially at nighttime is like paying an extra dollar to a hotel nearby the beach.

8/10 Good

Shadab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bit far from everything

The hotel is lovely, the only downside is that the hotel is far from the beach and other important places. You have to rent a bike if you want to stay here. Otherwise everything else is perfect.

8/10 Good

Jbone, Brisbane QLD, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel M

Really nice hotel, friendly staff, a little language difficulties but would definitely recommend and stay there again

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool access room is fantastic

The shortcoming is that the hotel is a bit far away from the Patong downtown area. You need a taxi or tuk tuk to get down there which cost 200 baht each way. The pool access room is great. Your balcony is directly linked to the pool which is fantastic.

6/10 Okay

Rahul

Disliked: Cleanliness

Budget Hotel..Not recommended for Honeymooners

We reached the hotel after a tiring journey by 12.30pm (local time) & inspite of pre-booking the room, the room was not ready. We were made to wait till 2 hrs before they handed us the room key. We were given a room at the lower ground floor in some corner of the hotel.We had booked the superior room & the room featured a double bed, a minibar and a small balcony which overseas the pool side area.The bathroom & bathing area was somewhat not convincing and old fashioned floors. The toiletries provided were also bellow average. Our bathroom had no handwash, nor soaps or baththing accessories. It was when we asked the room service, we were provided the details. Same goes for the bathrobes. The bathroom door was made out of plastic and the knob was left out hanging inspite of it being a honeymoon suite. We informed the staff a couple of times about the door knob but they failed to comply.The hotel also features a tour information service desk which can be used to book your local tours.The staff rarely understands english. Be ready to really break it down to the last word to them. The location of hotel is a bit far from main market area and the beach. Taxis loosens your pocket for 200 bath one way. On the way back usually taxis ask a 100 baht more to climb up the hill where the hotel is located. Food is really average. Only one option if you are a vegetarian. Also do not hire a bike unless you know to ride on hilly area's. I witnessed 2-3 accidents.

8/10 Good

Patricia

Liked: Room comfort

Hotel.com sold wrong room

The hotel staffs were very kind, however, the description of the hotel didn't meet the room type. We had to ask for an upgrade and we got it, however, the staffs had lots of trouble because the hotel was almost fully booked.

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, nice hotel, excellent restaurant

Very nice rooms, excellent views, although the location is a bit from the beach (10-15 minute interesting walk), which really isn't that big of a deal as there is a shuttle on offer. The balcony restaurant provided ror an excellent meal with superb service. Casa del M is definitely worth a stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Old hotel. Nice people. Good time

Old furniture. Rooms are poorly equipped. Very few choices in breakfast. But nice view and nice swimming pool. Transportation available all time. Staff are helpful

6/10 Okay

Paul

Hotel fine but location not ideal

Located in the hills with slight sea views if you're lucky. The walk to the beach is around 15-20 mins unless you walk at commuter speed, which of course you don't on holiday. They do run a shuttle service but timings are restricted. Hotel was clean and tidy though, with friendly staff. They offer a pick up service from the airport which you pay for if you get a good deal on the room, or if you've spent big they'll probably do it for free. It's worth it in either case for the ease of transition. Had a massage which really was superb, and cost about a fiver.

8/10 Good

Jose, Dallas, TX, USA

Liked: Staff & service

Nice budget hotel

This hotel had 2 sections to it, one of 3 star quality and one of 4 star quality. My room room was dated and the bed was not very comftarable. However the pool was great, restaurant food was great, staff was nice and the spa was great and priced well. I could have payed double the money and stayed in their newer rooms that looked really nice and comfy but was on a budget. 2 minute Small to stores where u can stalk up on water,beer, and snacks. Also a home laundry buisness on the same street did a great job with my close for only 50BHT per kilo. Would recomend this hotel of you are on a budget and dont plan on spending much time in your room.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

M Resort Patong Beach

Good all-round presentation, Staff willingness to make the stay a good experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

quiet location

Really nice friendly, clean and very cheap hotel. Is a little out of the way. But you can walk to the beach in 10 or 15 mins. Cant really fault this hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Great Budget Hotel

I have stayed in many hostels in Thailand and booked this stay as the price was marginally more, it was well worth the money. I would recommend this hotel to most people who are looking for a cheap alternative. It was very clean and staff were friendly. The location is not too bad. About 20 minute walk to the beach/centre.

10/10 Excellent

PIERRE, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a wonderful place to stay yet still close to all the maddening of Bangla road and Patong beach. Very easily going staff and amazing amenities. unet on the rooftop is stunning...

10/10 Excellent

Chris, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa del M in Patong, Phuket

Booked this hotel in the morning and arrived at noon, they upgraded us to a room on the level with the pool and the room was available straight away even though check in wasn't until 2.00pm. The hotel is fairly new and modern and very open and airy. The open air restaurant on the 5th floor has fantastic views of Patong and makes for an enjoyable evening. The hotel is away from the action of Patong and is very quiet. If your looking for a nice hotel with good food then I would recommend this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

isaac, melbourne

Liked: Cleanliness, staff & service, room comfort

it takes 40 mins walk to patong

Make sure u get full pool access rooms not the kids pool access thats what happened to me I booked pool access and it was a kids pool access room and too much noise as kids start playing early in the morning.

2/10 Terrible

Aden, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Del M

This is the perfect place to stay....................if you want the worst holiday ever!!! The only good thing about Casa Del M is the look of the reception. Everything else is awful!! What you see on the website is not a true representation of the hotel and should not be taken into account - do not be tempted to stay at this hotel. Need I say more????

6/10 Okay

VKKB, California, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mixed feelings

Summary: 1. Nice room and hotel - clean, comfortable, modern 3. Bad service (language problem) 4. Bad location The hotel and room was very clean, comfortable and well-maintained. I give full marks on this. Being a nice hotel in a hot tourist destination, Phuket, the staff had surprisingly big language problem. My wife and I are vegetarians, and ordering food was a nightmare. If you want any deviation from the standard menu items then have fun explaining it. House keeping was the same. I wanted the bathroom mat replaced, tried to explain it for 15 mins on the phone, then gave up. Even the staff at the reception/front desk was not that good with English. My internet was not working for some reason but again, I gave up trying to explain after a few mins. Also, I think some people at the reception were impolite, but on the other hand, most of the other staff was very very polite. As said by many other reviewers, this hotel is a little away from the main road. It is only a short walk to the main road but there aren't many shops/businesses there. There is a Family Mart just down the hill (about 5 mins walk) which is convenient, but you have to walk a good 20 mins to get to restaurants and massage places.

8/10 Good

isaac, melbourne,victoria

Liked: Cleanliness, staff & service, room comfort

good view of patong

we had two pool access rooms booked for 9 days but they were kids pool access not the main so be carefull when you book pool access beacuse they have 3 kids pool access rooms and we asked them to change our rooms and they said they all booked out but 5 of the rooms were empty till 2 days before our departure, i could only recommend this room if u have kids otherwise it'll be very very noisy, also hote provides a free shuttle to patong 4 or 5 times a day if u miss it u'll have to pay 200baht but there's a local taxi driver called monte lives around the corner he'll charge 150 baht and cheaper than hotel if you want to book a car for a day.Breakfast wasnt good as they always had pork not a good choice for muslim people, apart from that hotel was nice n clean,nice rooftop restaurant and view of patong,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Great Service

BBOOK DELUXE NOT SUPERIOR. Booked superior room when we arrived the room was in the old wing which the booking site had not shown any photos off, after explaining to staff we were upgraded to a deluxe room in the new wing. Our Deluxe room was large, had a balcony with a nice day bed and was cleaned daily. The breakfast is delicious, has lots of variety and is changed. Staff are really helpful etc called travel vendor for us when our taxi to a show did not come on time. Location about 10 minute walk to beach on most northern end of patong and a good half hour to banglaar road but a free lift down to Patong is available 5 times a day.

8/10 Good

Lubin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

6/10 Okay

Joanna, Singapore

Disliked: Staff & service

The M Resort Phuket - Budget Stay Only!

Overall experience in this hotel is ok due to it's not very convenient location. Unless you are on a tight budget, this is the place for you. Service staff is not well-trained and I have to keep waiting while the staff called for help on my check-out! The resort is located in a deep end of the town and is about 30mins walk to/from Patong Beach. This is the most disadvantage to the location. Total number of steps we took from main road to the hotel lobby is more than 60 steps! I am however impressed with their value for money city tour at THB1000 for 5hrs! The driver we had is good and sharing lots of information with us.