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Royal Crown Hotel & Palm Spa Resort

3.0 star property

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Photo gallery for Royal Crown Hotel & Palm Spa Resort

Garden
Property grounds
Dining
Exterior
Property grounds

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
31 Nanai Road, Patong Beach, Patong, Phuket, 83150
  • Place, Nanai Road
    ‪1 min walk‬
  • Place, Jungceylon Shopping Center
    ‪12 min walk‬
  • Place, Patong Beach
    ‪17 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Royal Crown Hotel & Palm Spa Resort

This hotel features 3 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a poolside bar, a business center, and a children's pool.
Royal Crown Hotel & Palm Spa Resort offers 220 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. Televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Royal Crown Hotel & Palm Spa Resort, you're just a quick walk from Nanai Road. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi in some public areas
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Breakfast is offered for a fee
  • Take a swim in the 3 outdoor pools
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • 10 minutes by foot from Jungceylon Shopping Center and a 2-minute drive from Bangla Road
  • Free local-area and shopping center shuttle service
Royal Crown Hotel & Palm Spa Resort offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There's an onsite business center. Multilingual staff, tour/ticket assistance, and a garden are also featured at the family-friendly Royal Crown Hotel & Palm Spa Resort. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Self parking is free.

Royal Crown Hotel & Palm Spa Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 3 buildings
  • 4 floors

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Royal Crown Hotel & Palm Spa Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 600.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1000 per vehicle (one way)
  • Rollaway bed fee: THB 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Royal Crown Hotel & Palm Spa Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Crown Hotel & Palm Spa Resort
Royal Crown Hotel & Palm Spa Resort Kathu
Royal Crown Palm Spa
Royal Crown Palm Spa Kathu
Royal Crown Hotel & Palm Patong
Royal Crown Hotel & Palm Spa Resort Patong, Phuket
Royal Crown Hotel And Palm Spa Resort
Royal Crown Hotel Palm Spa Resort Patong
Royal Crown Hotel Palm Spa Resort
Royal Crown Palm Spa Patong
Royal Crown Hotel Palm Spa Resort Kathu
Royal Crown Hotel & Palm Spa Resort Patong
Royal Crown Hotel And Palm Spa Resort
Royal Crown & Palm Spa Patong
Royal Crown Hotel & Palm Spa Resort Hotel
Royal Crown Hotel & Palm Spa Resort Patong
Royal Crown Hotel & Palm Spa Resort Hotel Patong

Royal Crown Hotel & Palm Spa Resort Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 62 reviews
Rating 8 - Good. 28 out of 62 reviews
Rating 6 - Okay. 17 out of 62 reviews
Rating 4 - Poor. 8 out of 62 reviews
Rating 2 - Terrible. 6 out of 62 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service
Disliked: Amenities
Position of room with balcony.
Stayed 8 nights in Feb 2020
Verified

8/10 Good

Balo

Liked: Cleanliness, staff & service, amenities
Everything is okay but it is a steep climb to the reception and apartments
Stayed 22 nights in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Allasbaarissa hyvin ystävälliset ja palvelualttiit miehet töissä.
Stayed 9 nights in Feb 2019
Verified

6/10 Okay

Debbie

Disliked: Cleanliness, property conditions & facilities
The location was phenomenal for reaching the beach however the hotel room was dirty, had black mold, as well as cockroaches. The hotel staff was not very friendly, it was very difficult to get their Attention. You have to pay for everything including coffee which was not included in the rooms.
Stayed 4 nights in Jan 2019
Verified

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort

You Get What You Pay For

This is actually two hotels. The front portion adjacent to Reception has been updated. The rear buildings are overdue for an update. Our bath would not hold water, the shower hose was too short to reach my face, the toilet blocked twice ... pretty average even if it is cheap. The upgraded rooms are worth the premium
Stayed 11 nights in Dec 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
On arrival took us to a separate part of the hotel to rooms that were less than a one star & no where near to what was advertised & booked. Upon complaint moved us to the room that was booked but still not to the standard viewed on website.
Stayed 6 nights in Oct 2018
Verified

8/10 Good

SHUN WAI

Liked: Cleanliness, staff & service, room comfort

fair

normal Hotel but without fitness room and only one swimming pool
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A good value hotel, clean and tidy, ten mins to beach. Nice friendly staff. Located in a very peaceful setting.
Stayed 15 nights in Mar 2018
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort

Peaceful

Peaceful, a good location, very friendly staff, a good level of cleanliness. It's on the hillside so it has great views. The beach is a ten minute walk away and so are bars. For the money this hotel can not be beaten.
Stayed 7 nights in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig hotel med smilende personale

Dejlig hotel med venlig personale, altid smilende og hjælpsom. Der er dog nogle larm på hotellet, fra de andre gæster, da værelserne er meget lyt.. Men alt i alt, fint hotel. Kommer helt klart tilbage
Stayed 16 nights in Jun 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Ok not clean enough

The access to the room from the lobby was not very good, the bathroom was dirty and smalll, there was no tea making facilities in the room and the guests were noisy late at night, would not stay there again
Verified

4/10 Poor

wayne

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was dirty very noisy party outside till 2.30 am.
Verified

8/10 Good

Veronique

Disliked: Cleanliness, property conditions & facilities, room comfort

Proche centre et plage

Séjour agréable. Chambre pas du tout comme sur la photo. Vieillotte. Accès à la chambre par escalier tres tres hauts. Belle vue. Mais petit soucis tout de même sur le dernier jour avec le transfert vers Koh phi phi.
Verified

4/10 Poor

Hans

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel close to Patong

The Royal Crown was at first appearing OK, but as we stayed there they had maintenance work carried out from early mornings on the upper floors using jack hammers and angle grinders. It was unbelievable noisy and offensive. The toilets over flowed, never have I experienced such a disaster.
Verified

6/10 Okay

jerome

Disliked: Staff & service, room comfort

personnel mq de respect (rigole au nez, se moque)

On voulu nous escroquer lors de location d un scooter aucun état des lieux lors de la souscription attention
Verified

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour décevant

Nous avons passer un séjour catastrophique dans cette hôtel, les chambre sont inondés d'insectes l'ascenseur ne fonctionne pas, c'est très embêtant quand on a un bébé de 9 mois
Verified

8/10 Good

Brian

Liked: Cleanliness, room comfort

Good value for money

The hotel is currently going through renovations (however no noise or construction was taking place while we were there). The facilities were basic but clean and comfortable, 2 great pools and nice pool bar. Taking into account the cost per night I would say fantastic value for money and great location. Would recommend to anyone travelling on a budget.
Verified

6/10 Okay

rony

מומלץ

מקום טוב במחיר מצחיק
Verified

6/10 Okay

rony

מלון במציאה

מלון נחמד במחיר משתלם
Verified

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value for Money

Although had a bad start as for some reason our rooms were not cleaned for a couple of days but the manager was very kind in offering an upgrade to the larger building instead of one of the smaller old bungalows in the complex. Although nicely situated away from the crazy party of Patong ,and its advisable to hire mbikes or take the free shuttle to town. Pool nice with additional free towels to take to the pool or beach and breakfast buffet was adequate which we paid for at a reasonable price most mornings. Remember as with all marketing pics from hotels , they were taken awhile ago so we didnt expect the hotel to be new but quite adequate . Patong is actually quite a nice beach but would recommend if you have a mbike to ride along the coastal roads to visit some of the other resorts which are all fairly close as we picked Patong as its quite central for our purposes and generally cheaper and would consider booking here again
Verified

6/10 Okay

rony

מלון נחמד במחיר מנצח

מחיר מצוין
Verified

8/10 Good

Moojin

Liked: Cleanliness, staff & service, room comfort
방이 생각보다 커요. 조금 낡았는데 가격 생각하면 좋은 선택입니다. 빠통비치까지는 걸어서 15분 정도 되는데 걸을만 합니다.
Verified

8/10 Good

Gerda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leuk hotel rand van de stad.

Schoon en nette kamer. Personeel is erg vriendelijk. Het ontbijt erg eenvoudig maar smakelijk. De ligging is prima voor uitstapjes. Je loopt in ongeveer 20 minuten naar het strand.
Verified

6/10 Okay

jane

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

standard skal man ikke booke.

Det er ikke med på deres hjemmeside, så man bliver snydt. Vi var en del der fik andre værelser til et bedre niveau. Sengene på standard var sten hårde. Hotellet virker nedslidt. Der er ikke de aktiviteter de skriver om på hjemmesiden. Der manglede en hyggelig opholdsstue. Meget kedelig restauration. Kom man efter kl. 9 og skulle have morgenmad, var der næsten ikke mere og der blev ikke fyldt op. Der manglede noget opslag om hvad der skete i byen.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the worst!

Dirty, bad service, never again!