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Empress Pattaya Hotel

3.5 star property

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Photo gallery for Empress Pattaya Hotel

Restaurant
Empress Corner
Reception
Rooftop terrace
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
436/21 Pattaya 2nd Road, Pattaya, Chonburi, 20150
  • Place, Pattaya Beach Road
    ‪5 min walk‬
  • Place, Pattaya Beach
    ‪5 min walk‬
  • Place, Terminal 21 Pattaya
    ‪5 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Empress Twin Room

Deluxe Empress Twin Room

Deluxe Empress Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Empress King Room

Deluxe Empress King Room

Deluxe Empress King Room

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Empress Corner

Empress Corner

Empress Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier King Bed

Deluxe Premier King Bed

Deluxe Premier King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier Twin Bed

Deluxe Premier Twin Bed

Deluxe Premier Twin Bed

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Corner King Bed

Grand Corner King Bed

Grand Corner King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
ibis Pattaya
  • Pool
  • Pet-friendly
  • Kids’ pool
  • Parking included
4.1 out of 5, Very good, 1,005 reviews
The price is €40
includes taxes & fees
26 Feb - 27 Feb
ibis Pattaya

About this property

Empress Pattaya Hotel

Hotel with free parking, steps from CentralMarina
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
Empress Pattaya Hotel offers 105 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool and a children's pool are on site.
During your stay at Empress Pattaya Hotel, you're just a quick walk from Terminal 21 Pattaya. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from CentralMarina and Art in Paradise
  • Airport shuttle service available for a fee
Empress Pattaya Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Empress Pattaya Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Pattaya hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.
Onsite venue - restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; THB 220 for adults and THB 170 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of THB 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately THB 220 for adults and THB 170 for children
  • Airport shuttle fee: THB 2150 per vehicle (one-way, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Empress Pattaya Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Empress Pattaya
Pattaya Sabai Empress
Sabai Empress
Sabai Empress Hotel
Sabai Empress Hotel Pattaya
Sabai Empress Pattaya
Empress Pattaya Hotel Hotel
Empress Pattaya Hotel Pattaya
Empress Pattaya Hotel Hotel Pattaya

Empress Pattaya Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 62 out of 137 reviews
Rating 8 - Good. 51 out of 137 reviews
Rating 6 - Okay. 15 out of 137 reviews
Rating 4 - Poor. 4 out of 137 reviews
Rating 2 - Terrible. 5 out of 137 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a little outdated as in the room but it was huge , how ever the bathroom was fantastic big bath and great shower
Stayed 3 nights in Sep 2025

10/10 Excellent

Daryle

Stayed 3 nights in Sep 2025

10/10 Excellent

Abraham Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the only thing that I personally didn't like was that the TV was basic. I think it would be good if it was a cable tv or even a smart tv
Stayed 7 nights in Aug 2025

10/10 Excellent

Nikolei

Stayed 3 nights in Aug 2025

6/10 Okay

Alex

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff didn't acknowledge me at the reception for check in, and couldn't even tell me and my friend apart when handing back passports!
Stayed 1 night in May 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel

Loved my stay here. Staff where really friendly and helpful, room was big and clean and in a decent location that wasn’t to noisy at night
Stayed 8 nights in Apr 2025

10/10 Excellent

Paul, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Multiple time visitor to this hotel. Location is great and the staff are friendly. Rooms are comfortable and clean.
Stayed 4 nights in Apr 2025

6/10 Okay

Alyssa, Langley

Travelled with group
Liked: Cleanliness
Room was fine buy quite minimal, food was open for limited hours.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Express pattaya

Stayed at the Empress hotel a number of times and its always been a good , plenty of bars ,restaurants, shopping centres all within easy reach
Stayed 6 nights in Feb 2025

8/10 Good

Stephen Cun Xiong

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Winson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at empress! Very clean and close to terminal 21
Stayed 3 nights in Nov 2024

10/10 Excellent

David D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Stayed 28 nights in Dec 2024

8/10 Good

Billy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay. Clean rooms friendly staff. Good price range close to two shopping malls.
Stayed 9 nights in Nov 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel i have ever stayed in, while visiting Pattaya, Thailand...
Stayed 10 nights in Oct 2024

10/10 Excellent

sam, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it within walking to terminal 21 some nite markets and beach
Stayed 2 nights in Oct 2024

10/10 Excellent

MONJUR

Stayed 4 nights in Jun 2024

8/10 Good

Calvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay this year. My only disappointment was the pool area which had not been improved since my last visit in May 2024. Needs improvement with the decking area. Once again lack of sun beds although on my last day there was a delivery of replacement. This let’s the hotel down.
Stayed 28 nights in Aug 2024

6/10 Okay

rodney

Liked: Cleanliness, staff & service
It was okay
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

8/10 Good

Neil

Stayed 12 nights in Jun 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Calvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff all friendly and helpful. Hotel clean and tidy. Perfect location with Beach Road 5 minutes walk away.
Stayed 27 nights in Apr 2024

2/10 Terrible

Yadwinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t ever go pls
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacob, Riverbank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair priced. Walkable distance to everything. Breakfast was ok I suppose but not the best. Rooms alight not the best. I rented a motorcycle. So I liked being able to park it in their parking garage.
Stayed 3 nights in Mar 2024