10 Oct 2016 by Jorge C Smith
Dear John, Thank you very much for choosing Hard Rock Hotel on your recent visit to Pattaya and thank you for your feedback. I apologize for the delay in returning the deposit money and I will review with our finance team again and see if there is anything we can improve. Your comment is highly appreciated. Please come back and rock with us again soon. Warmest Regards, Jorge C Smith General Manager
6 Feb 2020 by Jorge C Smith
The team and I really appreciate you taking the time to give us feedback on your recent visit to Hard Rock Pattaya. We enjoy reading these positive reviews! Glad you found our location a perfect fit for your needs. We look forward to many more future visits! Thank you again for staying with us. Warmest regards, General Manager
5 Jun 2018 by JCS
Dear Apina, Thank you for posting your review. Glad you were able to enjoy the vibe and experience of Hard Rock Hotel Pattaya! We have some fun activities planned for the rest of the year so please come back and stay with us again. Warmest regards, Jorge C Smith General Manager
The property will be renovating from 21 May 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
Guests will have access to the following alternative facilities during the renovation:
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
As a guest of Hard Rock Hotel Pattaya, you'll find an outdoor pool, a waterslide, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre, meeting rooms, and limo/town car service. Spa services, a terrace, and multilingual staff are also featured at the luxury Hard Rock Hotel Pattaya. An airport shuttle during limited hours is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Pattaya hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Hard Rock Hotel Pattaya offers 323 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Starz Diner – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
ZAM ZAM @STARZ DINER – This restaurant specialises in Halal dishes and serves breakfast, lunch and dinner. Open daily.
Pizzeria – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.
The Shack Bar – This cocktail bar is located by the pool. Open daily.
Hard Rock Cafe Pattaya – This theme restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a waterslide, an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Halal set breakfast is available and must be requested in advance.
Hard Rock Hotel Pattaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
