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Heeton Concept Hotel Pattaya by Compass Hospitality

4.0 star property

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Photo gallery for Heeton Concept Hotel Pattaya by Compass Hospitality

Outdoor pool, pool umbrellas, pool loungers
Property entrance
Superior Double Room, Balcony
Children’s play area – outdoor
Premier Room, Balcony | Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
484 Moo 10, Pattaya Second Road Soi 15, Pattaya, Chonburi, 20150
  • Pattaya Beach
    ‪6 min walk‬
  • Central Pattaya
    ‪12 min walk‬
  • Walking Street
    ‪13 min walk‬
  • Utapao (UTP-Utapao Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room, Balcony

Family Double Room, Balcony

Family Double Room, Balcony

  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room, Balcony

  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, Balcony

Premier Room, Balcony

Premier Room, Balcony

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony, Bunk Bed

Family Room, Balcony, Bunk Bed

Family Room, Balcony, Bunk Bed

  • City view
  • 56 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony

Superior Twin Room, Balcony

  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Heeton Concept Hotel Pattaya by Compass Hospitality

Family-friendly hotel with a fitness center and a 24-hour front desk
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Heeton Concept Hotel Pattaya by Compass Hospitality offers 247 accommodations with minibars and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pattaya hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Heeton Concept Hotel Pattaya by Compass Hospitality. During your stay, you're just a quick walk from Pattaya Beach. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a playground
  • Within a 15-minute walk of Pattaya Beach and Central Pattaya
  • Pets welcome for a fee
Heeton Concept Hotel Pattaya by Compass Hospitality offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A complimentary children's club, tour/ticket assistance, and coffee/tea in a common area are also featured at the family-friendly Heeton Concept Hotel Pattaya by Compass Hospitality. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Pattaya hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
H Cafe - This café serves breakfast, lunch, and dinner.
Rays Place - Onsite pub.
24-hour room service is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 299 for adults and THB 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Cafe
  • Rays Place

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • Pets: THB 500 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 800.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 299 for adults and THB 150 for children
  • Pet fee: THB 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: THB 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number yes

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercure Hotel Pattaya
Mercure Pattaya
Pattaya Mercure
Accor Hotel Pattaya
Mercure Pattaya Hotel
Mercure Pattaya
Mercure Hotel Pattaya

Heeton Concept Hotel Pattaya by Compass Hospitality Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 163 out of 518 reviews
Rating 8 - Good. 227 out of 518 reviews
Rating 6 - Okay. 82 out of 518 reviews
Rating 4 - Poor. 35 out of 518 reviews
Rating 2 - Terrible. 11 out of 518 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

jenning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 stars off for policy of no refund on early checkout, even on 8 night booking. 3 decades of travels through hundreds of hotels and dozens of early checkouts, and here's a first. Well, after Bangkok going back to pattaya for 10 more nights, and I'm staying few doors down. To be fair, property and staffs very nice. Few small things so 1 star off, but all these just moot. Wished I had read a review stating its policy beforehand. Why lock yourself in when equally nice hotels few doors away?

10/10 Excellent

SANGJAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent site i love the pool and location
Stayed 1 night in Feb 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone is wonderful here. The beds are excellent and the pillows. The food is fabulous. The people are kind. Want to stay forever.I’m
The mushroom fountain in the kitty pool with the two dolphin slides so cute
A lovely warm pool
More pool
Stayed 8 nights in Jan 2025

10/10 Excellent

Eric

Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Jan 2025

4/10 Poor

Michael

Stayed 9 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay for a very good price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rajneesh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Guntram Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. The hotel seems a bit older and you can hear guests returning to their rooms at night. Otherwise everything fine.
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect new year stay

From check in to checkout the hotel did not disappoint, I had stayed there when it was a Mecure and not a lot has changed. Special mention had to go to house keeping. Although the hotel is a little tired now the place is spotless and this is down to the hard work of the unsung hero’s
Stayed 7 nights in Dec 2024

4/10 Poor

Campbell

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel . Pool view with balcony is the best side as u get the sun as well
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Liked: Staff & service
Property has roaches and other insects
Stayed 1 night in Dec 2024

4/10 Poor

Kiera

Disliked: Staff & service, property conditions & facilities
The hotel has a lot of potential but I wouldn’t stay here again as far as the rooms go. The room was dark and humid and needs upgrading. There were no robes or bath slippers in the closets as advertised and the hot water only lasted about 30 seconds in the shower. The staff was not very friendly and in fact when I reported the issue with the hot water, the guy who came to check it, touched it and winced at me as if I was making it up. The toilet in the bathroom leaked. There was water leaking outside on the balcony from some of the pipes. But on a positive note, the bed was extremely comfortable and the pool area was nice as well.
Stayed 3 nights in Dec 2024

10/10 Excellent

AHMED

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Ercan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

8/10 Good

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2024

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Nov 2024

10/10 Excellent

Armando

Stayed 4 nights in Nov 2024

6/10 Okay

Donald B.

Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jin Wai Davy

Stayed 4 nights in Oct 2024