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Heeton Concept Hotel Pattaya by Compass Hospitality

4.0 star property

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Photo gallery for Heeton Concept Hotel Pattaya by Compass Hospitality

Outdoor pool, pool umbrellas, pool loungers
Corner Suite with Balcony
Property entrance
Pub
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
484 Moo 10, Pattaya Second Road Soi 15, Pattaya, Chonburi, 20150
  • Place, Pattaya Beach
    ‪5 min walk‬
  • Place, Central Pattaya
    ‪10 min walk‬
  • Place, Walking Street
    ‪12 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Twin Beds With Balcony

Minibar, in-room safe, desk, blackout curtains

Superior Twin Beds With Balcony

  • Sleeps 3

View all photos for Deluxe Double Room With Balcony

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room With Balcony

  • Sleeps 3

View all photos for Deluxe Twin Room With Balcony

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room With Balcony

  • Sleeps 3

View all photos for Superior Double Room with Balcony

Superior Double Room with Balcony

Superior Double Room with Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room with Balcony

Deluxe Double Room with Balcony

Deluxe Double Room with Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Suite with Balcony

Corner Suite with Balcony

Corner Suite with Balcony

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite with Bunk Bed

Family Suite with Bunk Bed

Family Suite with Bunk Bed

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Twin Room with Balcony

Superior Twin Room with Balcony

Superior Twin Room with Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Balcony

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room with Balcony

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite With Bunk Bed

Minibar, in-room safe, desk, blackout curtains

Family Suite With Bunk Bed

  • Sleeps 2

View all photos for Superior Double Room With Balcony

Minibar, in-room safe, desk, blackout curtains

Superior Double Room With Balcony

  • Sleeps 3

View all photos for Deluxe Family Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Family Room

  • Sleeps 4

View all photos for Corner Suite With Balcony

Minibar, in-room safe, desk, blackout curtains

Corner Suite With Balcony

  • Sleeps 3

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About this property

Heeton Concept Hotel Pattaya by Compass Hospitality

Family-friendly hotel with a fitness center and a 24-hour front desk
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Heeton Concept Hotel Pattaya by Compass Hospitality offers 247 accommodations with minibars and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pattaya hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Heeton Concept Hotel Pattaya by Compass Hospitality. During your stay, you're just a quick walk from Pattaya Beach. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a playground
  • Within a 15-minute walk of Pattaya Beach and Central Pattaya
  • Pets welcome for a fee
Heeton Concept Hotel Pattaya by Compass Hospitality offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A complimentary children's club, tour/ticket assistance, and coffee/tea in a common area are also featured at the family-friendly Heeton Concept Hotel Pattaya by Compass Hospitality. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Pattaya hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
H Cafe - This café serves breakfast, lunch, and dinner.
Rays Place - Onsite pub.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 299 for adults and THB 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Cafe
  • Rays Place

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • Pets: THB 500 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 800.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 299 for adults and THB 150 for children
  • Pet fee: THB 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: THB 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number yes
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercure Hotel Pattaya
Mercure Pattaya
Pattaya Mercure
Accor Hotel Pattaya
Mercure Pattaya Hotel
Mercure Pattaya
Mercure Hotel Pattaya

Heeton Concept Hotel Pattaya by Compass Hospitality Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 177 out of 551 reviews
Rating 8 - Good. 238 out of 551 reviews
Rating 6 - Okay. 88 out of 551 reviews
Rating 4 - Poor. 35 out of 551 reviews
Rating 2 - Terrible. 13 out of 551 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Hip Tung benny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 28 nights in Jun 2025

8/10 Good

janet

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Millie

Liked: Cleanliness
The hotel staff are amazing, the walls were a bit thin, and it was more the other guests that were the issue
Stayed 3 nights in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just love the hotel and the people in it
Stayed 27 nights in May 2025

10/10 Excellent

Kenneth

Stayed 3 nights in May 2025

10/10 Excellent

Bryan

Stayed 3 nights in May 2025

4/10 Poor

Sreenath

Disliked: Cleanliness, property conditions & facilities, room comfort

Not coming back

Bad experience. Never coming back. While staff were good. I had to change room 3 times. Room smelt like sewer. They clearly need a reno. I paid for 2 rooms and both were similar
Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Travelled with group
Weather was good along with the place but the hotel has a major condensation issue . In all hallways it’s running down walls
Stayed 22 nights in Apr 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the hotel and I will be going back!
Stayed 28 nights in Mar 2025

6/10 Okay

Sreenath

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Alpo

Liked: Cleanliness, staff & service, room comfort
Overall a good hotel and friendly staff. But wi-fi was not working properly in some areas.
Stayed 10 nights in Apr 2025

10/10 Excellent

akif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was really wonderful there from lucky, rhang, nun to the manager Mon I appreciated all of it and I’m thankful
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Staff & service

Great Location & Price (as long doesn’t increase)

Great location friendly staff good price (January £34 per night March £41 stayed here twice).Located next to everything Beach,LK Metro,2nd Rd ect.Rooms are decent condition Pool is large with plenty of sun loungers. Will definitely be retuning and staying here again in 2026.
Stayed 15 nights in Jan 2025

10/10 Excellent

Antonio, Queens Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Mar 2025

8/10 Good

Brande

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Simple and Friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2025

10/10 Excellent

Brookelynn

Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here, but not the last. Stayed for 21 nights and loved it. The staff were first class, a comfortable room and easy to get around. The beach is 10 minutes walk away and the nightlife is on your doorstep.
Stayed 22 nights in Feb 2025

10/10 Excellent

Matthew, Spalding

Liked: Cleanliness, staff & service
Room was cleaned every day
Stayed 12 nights in Mar 2025

8/10 Good

Narasimha Rao, Ashburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for budget travelers. staff nice , walkable to shopping and to beach. Swimming pool nice. Safe and peaceful area.
Stayed 3 nights in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 1 night in Feb 2025