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InterContinental Pattaya Resort by IHG

5.0 star property
VIP Access

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Photo gallery for InterContinental Pattaya Resort by IHG

Exterior
2 restaurants, breakfast, lunch, dinner served; Thai cuisine
Meeting facility
Beach/ocean view
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • On private beach
  • Room service

Explore the area

Map
437 Phra Tamnak Road, Pattaya, Chonburi, 20150
  • Walking Street
    ‪15 min walk‬
  • Pattaya Beach Road
    ‪4 min drive‬
  • Terminal 21 Pattaya
    ‪9 min drive‬
  • Utapao (UTP-Utapao Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed, Club lounge access, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club lounge access, Oceanfront

  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club lounge access, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(7 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Club lounge access (Pool Access)

View from room

Junior Suite, 2 Queen Beds, Club lounge access (Pool Access)

8.0 out of 10
Very good
(1 review)
  • 76 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Terrace, Garden View (Terrace Access)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Terrace, Garden View (Terrace Access)

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony (Pool Access)

View from room

Premium Room, 2 Queen Beds, Balcony (Pool Access)

  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Club lounge access, Oceanfront (Sunset)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club lounge access, Oceanfront (Sunset)

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Single Bed

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Single Bed

  • 76 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Villa, 1 Bedroom, Club lounge access, Oceanfront (Pool)

Villa, 1 Bedroom, Club lounge access, Oceanfront (Pool)

Villa, 1 Bedroom, Club lounge access, Oceanfront (Pool)

  • 125 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Villa, 2 Bedrooms, Club lounge access, Oceanfront (Pool)

1 bedroom, premium bedding, minibar, in-room safe

Villa, 2 Bedrooms, Club lounge access, Oceanfront (Pool)

  • 212 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 4 Twin Beds

View all photos for Classic Room, Multiple Beds, Ocean View

Beach/ocean view

Classic Room, Multiple Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Terrace, Garden View (Terrace Access)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Queen Beds, Terrace, Garden View (Terrace Access)

  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (Pool Access)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club lounge access (Pool Access)

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access, Ocean View

View from room

Junior Suite, 1 King Bed, Club lounge access, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Club lounge access, Garden View

View from room

Junior Suite, 2 Queen Beds, Club lounge access, Garden View

  • 76 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony (Pool Access)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Balcony (Pool Access)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Club lounge access, Ocean View

Junior Suite, 2 Queen Beds, Club lounge access, Ocean View

Junior Suite, 2 Queen Beds, Club lounge access, Ocean View

  • 76 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Queen Beds, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Ocean View

Classic Room, 2 Queen Beds, Ocean View

Classic Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Classic Room, Multiple Beds, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, Multiple Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

InterContinental Pattaya Resort by IHG

Luxury hotel on the beach, with 3 outdoor pools
Catch some rays on InterContinental Pattaya Resort by IHG's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
InterContinental Pattaya Resort by IHG offers 156 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Pattaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amburaya Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at InterContinental Pattaya Resort by IHG. During your stay, you're just a quick walk from Pattaya Exhibition and Convention Hall. Enjoy features like free WiFi in public areas, free self parking, and a free shopping center shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Thai cuisine with garden views at Elements Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to hot stone massages, body scrubs, or manicures and pedicures at Amburaya Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a 24-hour gym, and a steam room
  • Just a 4-minute drive from Walking Street and a few minutes from Pattaya Beach Road
  • Free shopping center shuttle service
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At InterContinental Pattaya Resort by IHG you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Self parking is free.

This 5-star Pattaya hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Elements Restaurant - Overlooking the garden, this restaurant specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Infiniti Restaurant - This beachfront restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Latitude by the Beach - This beach bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 660 for adults and THB 330 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elements Restaurant
  • Infiniti Restaurant
  • Latitude by the Beach

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Pattaya Resort by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 2000.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 660 for adults and THB 330 for children
  • Airport shuttle fee: THB 3750 per vehicle (one-way)
  • Rollaway bed fee: THB 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Pattaya Resort by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Pattaya
Sheraton Pattaya Hotel
Pattaya Sheraton
Sheraton Pattaya Resort

InterContinental Pattaya Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 460 out of 713 reviews
Rating 8 - Good. 179 out of 713 reviews
Rating 6 - Okay. 47 out of 713 reviews
Rating 4 - Poor. 15 out of 713 reviews
Rating 2 - Terrible. 12 out of 713 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth, Canyon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay at the Intercontinental Pattaya! The staff truly deserves all the credit – they were everywhere, always attentive, and every single one of them made our experience special. Getting around the beautiful, serene resort was a breeze with their amazing golf carts. We enjoyed every meal and drink, each one delicious and memorable, especially the fantastic happy hour deals. The three beautiful pools are a real highlight—each offers a different vibe, and all are perfect for relaxing and taking in the stunning surroundings. The setting is peaceful and feels like a sanctuary away from all the craziness of Pattaya. We took the private boat tour to the island, went snorkeling, and had a wonderful lunch at Ko Tien—highly recommend this experience! A special thank you to the team for going above and beyond for my husband’s birthday, decorating our room beautifully and surprising us with a gorgeous cake. We would absolutely recommend this resort and can’t wait to return!
Stayed 4 nights in Apr 2025

10/10 Excellent

brian p

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a lively place
Stayed 7 nights in Mar 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

fredrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Hari, Chandragiri

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really had an exciting stay at the hotel. In particular, we were able to leave the kids in the kids club and go on our own if we needed to. Also the kids enjoyed the wide selection of breakfast buffet. The swimming pool was amazing and the service provided was fantastic.
Stayed 5 nights in Apr 2025

10/10 Excellent

Atchuthan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely and had a lot to entertain children throughout the stay but its excellent staff is what makes this place stand out.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marques

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great views, great breakfast!
Stayed 2 nights in Apr 2025

2/10 Terrible

minseok

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a kid friendly hotel but otherwise the property is of highest standards
Stayed 3 nights in Apr 2025

10/10 Excellent

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis from the hustle and bustle of Pattaya during tourist season. Would highly recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with incredible amenities. The staff was 2nd to none and the food was excellent. We had a King Bed Junior suite and it was stunning. Would highly recommend this resort!
Stayed 2 nights in Mar 2025

10/10 Excellent

Faizal

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic resort. Thank you to the whole team for looking after us.
Stayed 8 nights in Mar 2025

10/10 Excellent

Ya Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a worry in the world

The service and staff were perfect. There was no request too much or too complex for the team there. They gave wonderful suggestions and even surprised us with an off-the-menu dish for breakfast. The quality of service is outstanding. The views, privacy and location of the resort was extremely picturesque. Overall we felt like we were on The White Lotus.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, the staff were amazing and always willing to help. Got an upgrade to a junior suite which was out of this world. The quality of the food in the restaurants was first class. I would highly recommend staying here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is top notch! The customer service is second to none. I highly recommend this property. 5/5
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Gorgeous property!

Clean, friendly, kind, beautiful, lovely are the words that come to mind at the Intercontinental Pattaya! Thank you for a wonderful stay! I hope to return soon!
Stayed 3 nights in Feb 2025

10/10 Excellent

Clifford, Dorval

Stayed 3 nights in Feb 2025

10/10 Excellent

Vachu

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort or hotel, love the nature and plant. Staff were very friendly, love the breakfast, Check in and check out floor is too hot i was sweating like crazy. Beautiful floor but super hot and humid, feel sorry for the staff who work in that area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amnon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Feb 2025

8/10 Good

Bruce, Paradise Valley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool and grounds. Very welcoming front desk. Expansive breakfast options. Despite it being on the ocean there is no beach. Gym equipment is dated. Not a good place for anyone who has problems with steps.
Stayed 2 nights in Jan 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioner had mold and made the room smell moldy when it was on. The smell was very pungent. Asked for another room which had the same smell but a little less potent. We decided to settle as we were only there for 3 nights. Other than that the rooms were very spacious and clean. Water pressure was not that great for the shower. The swimming pools were awesome but not heated. The breakfast was excellent. Hotel also offers shuttle to the main strip in town. Staff was excellent. Would I stay here again, absolutely if they clean their air conditioners.
Stayed 3 nights in Dec 2024

10/10 Excellent

Farzana

Travelled with family
Liked: Cleanliness, staff & service, amenities
quiet and relaxing
Stayed 2 nights in Dec 2024