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Quality Inn and Conference Centre

2.5 star property

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Photo gallery for Quality Inn and Conference Centre

Lobby
Exterior
Indoor pool
Free daily continental breakfast
Spa

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
900 Pembroke Street E, Pembroke, ON, K8A 3M2
  • Place, Champlain Trail Museum and Pioneer Village
    ‪5 min walk‬
  • Place, Pembroke City Hall
    ‪2 min drive‬
  • Place, Algonquin College Pembroke Campus
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About this property

Quality Inn and Conference Centre

Hotel in Pembroke with a nightclub and a coffee shop
Along with an indoor pool, this smoke-free hotel has a nightclub and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite.
Quality Inn and Conference Centre offers 57 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of the pool at Quality Inn and Conference Centre. During your stay, you're just a quick walk from Champlain Trail Museum and Pioneer Village. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the pool
  • Just a 5-minute walk from Champlain Trail Museum and Pioneer Village and a 2-minute drive from Pembroke City Hall
  • Pets welcome for a fee
Quality Inn and Conference Centre offers its guests an indoor pool, a sauna, and a fitness center. There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 3778 square feet (351 square meters) and includes a conference center. A nightclub, a library, and a vending machine are also featured at the business-friendly Quality Inn and Conference Centre. Self parking is free.

This Pembroke hotel is smoke free.

Guests are served free continental breakfast on weekdays from 7 AM to 1 PM and on weekends from 8 AM to 1 PM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 7 AM to 1 PM on weekdays and 8 AM to 1 PM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Library
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,778 square foot of space)
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 10.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Clarion Hotel Pembroke
Clarion Pembroke
Clarion & Conference Pembroke
Clarion Hotel & Conference Centre Hotel
Clarion Hotel & Conference Centre Pembroke
Clarion Hotel & Conference Centre Hotel Pembroke

Quality Inn and Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 972 reviews
Rating 8 - Good. 323 out of 972 reviews
Rating 6 - Okay. 169 out of 972 reviews
Rating 4 - Poor. 91 out of 972 reviews
Rating 2 - Terrible. 37 out of 972 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Kaven

Business traveller
Disliked: Amenities, property conditions & facilities
The room that I booked wasn’t available, I was given the lowest room instead. The hotel restaurant was under construction and the sauna was out of service. These were two key factors in choosing this location
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service at the front desk!
Stayed 1 night in Oct 2025

6/10 Okay

Pat

Travelled with partner
Liked: Staff & service
On the whole an average budget hotel. Staff was friendly.
Stayed 1 night in Oct 2025

2/10 Terrible

Tammy

Stayed 1 night in Oct 2025

6/10 Okay

Lori

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
We were there for two nights and during our two nights we had no television. This was during the Toronto Blue Jays playoffs and we could not watch any of the games in our room. Instead, we had to go across the street to a bar and of course, spend money to be able to sit there and watch the game Not impressed
Stayed 2 nights in Oct 2025

2/10 Terrible

Simon, Markham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice! but Expedia.ca had terrible mistake that forgot to send the booking to hotel. And when I arrived hotel it took 75 minutes to settle my booking. it's totally unacceptable for the service of Expedia. hope it won't happen in the future!
Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room. Clean, big, welcoming! Front staff desk was amazing as well!
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

2/10 Terrible

Wajiha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely dirty. Hair all over the bed, bathroom, bathtub had brown stains. Tv did not work. Was given the wrong room than what I had reserved. Extremely noisy at night with kids running around the halls. Breakfast space felt dirty as well, very limited options. Not enough staff on-site. I would not come back here…
Stayed 1 night in Oct 2025

10/10 Excellent

William, Torbay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, lots of parking. Nice breakfast buffet. Good coffee.
Stayed 2 nights in Oct 2025

10/10 Excellent

Phil

Stayed 1 night in Oct 2025

6/10 Okay

Patrick

Stayed 1 night in Oct 2025

10/10 Excellent

JEANGUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ACCUEILLANT ET COQUET
Stayed 1 night in Oct 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities
good
Stayed 2 nights in Oct 2025

8/10 Good

Ann

Liked: Staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Ann

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nasty clerk

Clerk was a very unking guy, arguing with family on the phone, swearing, no appropriate, got the wrong room at first, had to go back down and get redirected to our proper reserved room, then when our son came, the clerk did not get him served right away, but had to listen to him curse, not good
Stayed 1 night in Oct 2025

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was fine. Your breakfast though needs improvement sausages were so hard nobody could chew them and I think your eggs were instant not great at all.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking safe and easy
Stayed 1 night in Sep 2025

10/10 Excellent

Eryn

Stayed 1 night in Jun 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were friendly. Room was clean. Bed wasn’t the greatest.
Stayed 1 night in Sep 2025

6/10 Okay

Linda

Liked: Cleanliness, room comfort
Disliked: Staff & service
We were not happy that the tv didn’t work and the ref refused to give us a discount or anything so we had no tv at all
Stayed 1 night in Sep 2025

8/10 Good

vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great room with a fireplace. The pool area was fantastic and we used it .New TV service was hard to manage but front desk came to room immediately to get it going twice.. Included breakfast was just OK with some items already being gone way before the 10 AM closing. Very disapointed the restaurant was no longer operating as it looked to be on Expedia when we booked. Would stay there again? Probably
Stayed 1 night in Sep 2025

8/10 Good

Donna, Grande Prairie

Stayed 1 night in Sep 2025