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Chateau Arenal

3.0 star property
VIP Access

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Photo gallery for Chateau Arenal

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Minibar, individually decorated, blackout curtains, free WiFi
Reception
Terrace/patio
Basic Double Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
El Castillo, Peñas Blancas, Alajuela, 20213
  • Place, Lake Arenal
    ‪3 min walk‬
  • Place, Butterfly Conservatory
    ‪5 min walk‬
  • Place, Tabacon Hot Springs
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room

Room

Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Chateau Arenal

This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a hot tub, and spa services. Change of towels is available on request.
Chateau Arenal offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and blackout drapes/curtains. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2024.
An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Chateau Arenal. During your stay, you're just a quick walk from Lake Arenal. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge and tour or ticket assistance
  • Just a 1-minute drive from Lake Arenal and 8 minutes from Costa Rica Sky Adventures
Chateau Arenal offers its guests a children's pool, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at Chateau Arenal. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Peñas Blancas hotel.

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Chateau Arenal has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Books
  • Children's pool
  • Ecotours
  • Games
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Designated smoking areas
  • Renovated guestrooms - June 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 65
  • Christmas Eve (December 24) Gala Dinner per child: USD 30 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Chateau Arenal Hotel
Chateau Arenal Peñas Blancas
Chateau Arenal Hotel Peñas Blancas

Chateau Arenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 110 reviews
Rating 8 - Good. 33 out of 110 reviews
Rating 6 - Okay. 10 out of 110 reviews
Rating 4 - Poor. 1 out of 110 reviews
Rating 2 - Terrible. 3 out of 110 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jamie

Stayed 4 nights in Feb 2026

10/10 Excellent

Nate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, a family feel type of hotel. They have a restaurant on location which makes meals convenient. Uber does not operate in this town so transportation is a little tricky if you don’t rent a vehicle. Best night sleep in Costa Rica! Plus the views of the Arenal Volcano are unbelievable!
The amazing pool
Volcano Arenal
Cuartos
Night Shot
Stayed 4 nights in Feb 2026

10/10 Excellent

Curtis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a wonderful 4 night stay in a family room. Comfortable beds with sleeping space for 5. Beautiful views of Arenal Volcano. We enjoyed the beautiful pool and hot tub. And our kids loved the hammock chairs outside our little building. Robert in the restaurant was a wonderful host every morning at the included breakfast that was delicious and so plentiful. The drinks and suppers we had there were also delicious. Drink service to the pool was a fun bonus, as Robert really treated us and our kids like we were friends. The hotel grounds were well taken care of. A little nature trail on site. We felt 100% safe with the bit of walking in town we did. Was nice staying away from the hustle and bustle of La Fortuna. Would probably not be the best place to stay if you did not have a car. A charming town and hotel we hopefully can visit again someday
Stayed 4 nights in Jan 2026

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Chira was nothing short of amazing. Ihe view. The amenities. The staff. It was all phenomenal. We stayed for 3 nights as a family of 5 in the family dome. And wish we could have stayed longer. The beds were comfy. Our kids (5,8,11) enjoyed the rock climbing wall, slide and piano. The private hot tub on the deck was the perfect way to watch the sun go down. Breakfast was plentiful and delicious. And the breakfast staff were kind and attentive. Emel at the front desk/concierge was welcoming and so helpful. Would love to stay at this amazing property again some day.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

6/10 Okay

Paula

Liked: Cleanliness, staff & service, amenities
Nice spot close to Fortuna. Not the easiest to find. Fantastic service and would recommend staying on site for dinner, the food was fantastic. Pool and hot tub were great.
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing. Staff was all nice and welcoming
Stayed 4 nights in Jan 2026

10/10 Excellent

Bettina

Stayed 3 nights in Jan 2026

10/10 Excellent

Ritobrato

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room with great views of Arenal volcano. The front staff was very courteous. We also enjoyed the company of a lot of birds right from our room who visited the trees in the property.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical breakfast plus a variety of fruit, coffee, and juice. The view from the dining area was gorgeous. Robert and the desk staff were so kind and welcoming. The hotel was easy to find and they helped us set up an amazing horseback riding tour. Dinner had many super delicious options.
Parking area
Breakfast view
Swings at dining room
Sunset pool view
Stayed 2 nights in Dec 2025

10/10 Excellent

nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👍
Stayed 2 nights in Nov 2025

8/10 Good

Shefali

Travelled with partner
Liked: Amenities
The place was nice and so close to the volcano. The front staff is also amazing and very helpful. I noticed in some spots the wifi was spotty so we had to switch rooms, the staff was accommodating and let us do our laundry too as a nice gesture. We also borrowed a tv from the front desk but theres no table is the room so we had to awkwardly put it on the bed. The breakfast was filling and good, there are about 3 options to choose from. I would be careful with some of the tables and cuterly because there were some bugs crawling around. Overall a great stay and would recommend.
Stayed 3 nights in Nov 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was healthy and good
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Stayed 2 nights in Aug 2025

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service
Traveling to Costa Rica was a wonderful experience and the Chateau Hotel is located in a very nice place. The staff was magnificent.
Stayed 4 nights in Jul 2025

8/10 Good

Serban

Travelled with family
Liked: Cleanliness, staff & service
PROS : good for the value, clean, VERY friendly, pleasant, a gorgeous restaurant terrace with a superb view. CONS : Rooms & bathroom are outdated, they need a lot of love. OVERALLL : Think more of a cabin lodge than a 'Chateau'. Cheapest in the area, so it is good for the value.
Stayed 2 nights in Jul 2025

8/10 Good

RANDY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good breakfast. The staff was very friendly and helpful. Nice pool and jacuzzi. Quiet, neighborhood area with views of the lake, volcano and mountains. We went for a walk and it's very close to the Butterfly Conservatory and a local restaurant. About a 30 min drive from the La Fortuna town center.
Stayed 2 nights in Apr 2025

8/10 Good

James

Stayed 1 night in Apr 2025

10/10 Excellent

Sarina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The staff were kind and helpful. Location is lovely, and rooms are super clean. Would absolutely stay here again if we return.
Stayed 5 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

BRYAN K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My. Family and I stayed here a week. The staff was very friendly and we enjoyed the quiet atmosphere and excellent small hotel. The view was beautiful and they staff was very friendly and always greeted us with a friendly smile and always went above to make our visit pleasant. If you would like to experience small local Costa Rica I highly recommend this small quiet friendly clean hotel.
Stayed 7 nights in Mar 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Chateau Arenal very much. If I could add a 1/2 star I would do so. It has a beautiful view, the pool and hot tub are lovely, the food is good and interesting, the drinks are delicious and the people are all amazingly friendly, helpful and kind. My only slightly negative comment is the remote location. While we enjoyed ourselves and loved the view, it was quite a drive to get anywhere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous location!! Delicious food 👍
Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with relaxing pool and great views of the lake and volcano. Staff was very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Great low-key place to stay in La Fortuna. Amazing view of Volcan Arenal. Zero complaints. Highly recommend.
Stayed 5 nights in Feb 2025