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Candlewood Suites Pensacola - University Area by IHG

2.5 star property

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Photo gallery for Candlewood Suites Pensacola - University Area by IHG

Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1953 Northcross Ln, Pensacola, FL, 32514
  • Place, West Florida Hospital
    ‪6 min walk‬
  • Place, University Town Plaza
    ‪13 min walk‬
  • Place, Grizzly Axes
    ‪4 min drive‬
  • Airport, Pensacola, FL (PNS-Pensacola Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio Suite

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(29 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

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About this property

Candlewood Suites Pensacola - University Area by IHG

Hotel in Pensacola with a fitness center and a 24-hour business center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Limited housekeeping is available.
Candlewood Suites Pensacola - University Area by IHG offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LED televisions come with satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and irons/ironing boards. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Pensacola - University Area by IHG. During your stay, you're just a quick walk from West Florida Hospital. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by foot from West Florida Hospital and a 2-minute drive from University Town Plaza
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Pensacola - University Area by IHG offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Candlewood Suites Pensacola - University Area by IHG. Self parking is free.

This Pensacola hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.0 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.0 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Pensacola University Area Hotel
Candlewood Suites Pensacola University Area
Candlewood Suites University Area
Candlewood Suites Pensacola University Area
Candlewood Suites Pensacola University Area by IHG
Candlewood Suites Pensacola University Area an IHG Hotel
Candlewood Suites Pensacola - University Area by IHG Hotel
"Candlewood Suites Pensacola University Area an IHG Hotel"
Candlewood Suites Pensacola - University Area by IHG Pensacola

Candlewood Suites Pensacola - University Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 400 out of 613 reviews
Rating 8 - Good. 133 out of 613 reviews
Rating 6 - Okay. 43 out of 613 reviews
Rating 4 - Poor. 19 out of 613 reviews
Rating 2 - Terrible. 18 out of 613 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was perfect, clean, location
Stayed 1 night in Aug 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were good, my only issue with the room was that the floor was a laminate floor and it seemed to be damp(very humid )feeling in the entire room both days we were there even though the air conditioning was running what seemed to be normal. The hand towels and our shower towels that were hung up after use stayed damp the whole time and never dried . The floor was not clean completely either because I walked around once during the night in socks and they were dirty afterwards. The beds were less than comfortable as well, felt like sleeping on a piece of plywood with a thin layer of foam covering it. Not what I would expect to find in any middle to upper class hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dashawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Temeka

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
On check in, front desk staff member was not welcoming and did not greet me upon arrival. I approached the desk and without even making eye contact, he said “yes”! There was no “hello, how can I help you” or “welcome to candlewood, how may I assist you”…I felt like I was invading someone’s space as I entered the property! I am an IHG reward member and have been for over 20 years and have NEVER felt what I felt here at this property! I had a second rude encounter the following day when I asked where I could find towels for the pool. A different man was at the front desk and responded rudely and I was really surprised by this! However, upon checkout, there was a woman at the front desk who was extremely polite and courteous! You need more staff like her because the first 2 staff members would be a reason that I not ever visit your establishment again nor recommend it to others!
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! We would definitely stay again.
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, room comfort
Fine spot just off the freeway and positioned well to go anywhere in the area
Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

Donald E

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sterling

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was wonderful. The staff was fantastic. The room was very clean. I was strongly recommend any of my friends family and friends to stay at the candlewood. It is a very nice hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Juan, Beeville

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and management were so polite and helpful. Room 113 could use a new toilet seat and some anti slip strips in the bathtub. Everything else was grear.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dorinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our best most comfortable stays. It is a older motel. Rooms have been updated but nothing fancy, and are neat and comfortable. We had a suite and it was larger than really needed newer flooring, and had more room space than we needed in the room. Nice larger refrigerator and microwave. Very convenient to every thing. We stayed 6 days and enjoyed pool also. Would definitely stay again.
Stayed 6 nights in Aug 2025

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Move, clean place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel

Stayed 2 nights in Jul 2025

10/10 Excellent

Bryan, Huntley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that there is a mini kitchen with complete utensils…
Stayed 2 nights in Aug 2025

6/10 Okay

Cynthia

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location,
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The great thing was the price and yet it wasn't sloppy and nasty very nice definitely would stay again!
Stayed 2 nights in Aug 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Mary

Stayed 1 night in Aug 2025

10/10 Excellent

Trimain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coldest ac ever in a hotel, soft beds, spacious rooms
Stayed 2 nights in Jul 2025