Candlewood Suites Pensacola - University Area by IHG

2.5 star property

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Photo gallery for Candlewood Suites Pensacola - University Area by IHG

Exterior
Studio Suite, 1 King Bed
Suite, 1 Queen Bed | Room amenity
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1953 Northcross Ln, Pensacola, FL, 32514
  • Place, West Florida Hospital
    ‪6 min walk‬
  • Place, University Town Plaza
    ‪13 min walk‬
  • Place, Grizzly Axes
    ‪5 min drive‬
  • Airport, Pensacola, FL (PNS-Pensacola Intl.)
    ‪9 min drive‬

Room options

Studio Suite

7.8 out of 10
Good
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Mobility)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

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About this property

Candlewood Suites Pensacola - University Area by IHG

Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Pensacola - University Area by IHG offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LED televisions come with satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Pensacola - University Area by IHG. During your stay, you're just a quick walk from West Florida Hospital. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by foot from West Florida Hospital and a 2-minute drive from University Town Plaza
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Pensacola - University Area by IHG offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Candlewood Suites Pensacola - University Area by IHG. Self parking is free.

This Pensacola hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 10 2026 to March 15 2026 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night (maximum USD 250.00 per stay)
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night (maximum USD 250.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Pensacola University Area Hotel
Candlewood Suites Pensacola University Area
Candlewood Suites University Area
Candlewood Suites Pensacola University Area
Candlewood Suites Pensacola University Area by IHG
Candlewood Suites Pensacola University Area an IHG Hotel
Candlewood Suites Pensacola - University Area by IHG Hotel
"Candlewood Suites Pensacola University Area an IHG Hotel"
Candlewood Suites Pensacola - University Area by IHG Pensacola

Candlewood Suites Pensacola - University Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 441 out of 674 reviews
Rating 8 - Good. 147 out of 674 reviews
Rating 6 - Okay. 46 out of 674 reviews
Rating 4 - Poor. 20 out of 674 reviews
Rating 2 - Terrible. 20 out of 674 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Clean room, hospitable staff, brighter lighting not an option and is needed. That’s the only reason I gave it a 4.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had everything I needed and then some.
Stayed 2 nights in Nov 2025

10/10 Excellent

Travis

Stayed 1 night in Nov 2025

10/10 Excellent

Holly

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with a full kitchenette complete with a dishwasher, utensils in the cabinets and drawers, and a disposal! I don’t need any of this for a quick stay over but super impressed! Large room, large bathroom, HUGE bathtub with good water pressure and hot water. No breakfast is served here but there’s a mini stove and full size fridge, this place would be primo for a long stay! Would absolutely stay here again with my little dog. Pet fee $25 and there’s a sidewalk around the building and a dog area in the back—the back area looks like a work in progress/construction-ish right now.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Frankly, we chose it because it only cost $25 to bring the dog. We weren't expecting much, but the wife was very pleased with the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

6/10 Okay

Jackson

Travelled with partner
Liked: Staff & service, amenities
There was a hairball stuck to the bathroom floor and dog hair on the top bed spread. The shower was clean enough and the linens looked to be clean besides the bedspread. The linen on the chair had stains and looked to be not cleaned recently. The staff was helpful and friendly when we asked for a late check out, but the building interior and room cleanliness was average at best.
Stayed 1 night in Nov 2025

8/10 Good

Trent

Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Stayed 3 nights in Aug 2025

4/10 Poor

Soaib

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We weren't happy with the stay here. The room wasn't clean, beddings had weird smell and floor was sticky. The refrigerator in our room wasn't working.
Stayed 1 night in Nov 2025

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Everything was clean. It was nice to have a kitchenette. The amount of channels you received on the TV was awesome. The front desk staff were awesome. I initially had a Wi-Fi issue and they fixed it right away. I come here to visit family twice a year and I will definitely come back here.
Stayed 8 nights in Nov 2025

8/10 Good

calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Frances

Stayed 2 nights in Nov 2025

10/10 Excellent

La’Shonda

Liked: Cleanliness, property conditions & facilities
The room was clean, well stocked, spacious and it had a mini kitchen to boot. The staff was very friendly. We were able to check in early and that was a plus especially after the drive. The hotel is right in the heart of everything, stores, restaurants etc., all within walking distance.
Stayed 2 nights in Nov 2025

8/10 Good

Tina, Santa Fe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes!
Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Stayed 2 nights in Nov 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was amazing, rooms very clean, amazing breakfast
Stayed 3 nights in Oct 2025

8/10 Good

lynn

The room was very nice.
Stayed 1 night in Nov 2025

6/10 Okay

Jason

Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Property conditions & facilities
Nice place to stay great staff clean convient
Stayed 2 nights in Oct 2025