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Courtyard by Marriott Pensacola

3.0 star property

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Photo gallery for Courtyard by Marriott Pensacola

Property amenity
Exterior
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking
Lobby

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

Map
451 Creighton Rd, Pensacola, FL, 32504
  • West Florida Hospital
    ‪3 min drive‬
  • Pensacola State College
    ‪4 min drive‬
  • Cordova Mall
    ‪4 min drive‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 53 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, individually furnished, desk

Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, individually furnished, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(45 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower) | Bathroom

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, individually furnished, desk

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(37 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Pensacola

Hotel in Pensacola with a 24-hour fitness center and a 24-hour business center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Pensacola offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Pensacola. During your stay, you're just a quick walk from University Town Plaza. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 8 minutes by foot from University Town Plaza and a 3-minute drive from West Florida Hospital
  • Cats and dogs welcome for a fee
Courtyard by Marriott Pensacola offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Courtyard by Marriott Pensacola. For a fee, parking is available.

This 3-star Pensacola hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare.
Starbucks - This coffee shop serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; USD 2.95 to 11.75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Starbucks
  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Ceiling hoist
  • Doorbell and phone notification
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 75 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 2.95 to 11.75 per person
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Hotel Pensacola
Courtyard Pensacola
Pensacola Courtyard
Courtyard Pensacola Downtown Hotel Pensacola
Pensacola Marriott
Courtyard Pensacola Hotel
Courtyard Pensacola
Courtyard by Marriott Pensacola Hotel
Courtyard by Marriott Pensacola Pensacola
Courtyard by Marriott Pensacola Hotel Pensacola

Courtyard by Marriott Pensacola Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1017 reviews
Rating 8 - Good. 238 out of 1017 reviews
Rating 6 - Okay. 103 out of 1017 reviews
Rating 4 - Poor. 52 out of 1017 reviews
Rating 2 - Terrible. 43 out of 1017 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HAADI, Ocean Springs

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rep at the desk was amazing the gym was clean and had a great view of the pool the room was cozy and alot of restaurants close to the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Julonda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service
Stayed 2 nights in Apr 2025

10/10 Excellent

Glena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

2/10 Terrible

irvenna

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loud noise, blasting music children beating on interior room door horrible experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig, Marrero

Stayed 5 nights in Apr 2025

10/10 Excellent

John Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Eric

Disliked: Staff & service, property conditions & facilities
My room smelled like a dirty boot. The facility charged for parking when your not in an area where any one else charges for parking. Hospitality was none. No body cleaned my room in-between nights. $15 french toast was absurd.
Stayed 2 nights in Apr 2025

6/10 Okay

sheila

Disliked: Cleanliness, property conditions & facilities
The web says there is a breakfast to take with you if you want. It was not available. We wanted breakfast before leaving. Also the Bistro meals were terrible. My grandson got the chicken sandwich and got a stomach ache and diarrhea.We wanted to sit in the courtyard and it was nasty.The room was nice, but I found at the edge of the large chair a small bag with finger nail stuff in it. So who ever vacuumed, if they did , did not see it. One great thing was the cleanup lady found my grandson school computer and brought it to us immediately thank her very much for that.
Stayed 1 night in Apr 2025

8/10 Good

Zac

Stayed 1 night in Apr 2025

10/10 Excellent

julia

Loved the shower. They provided for all our needs. Frig, microwave, nice comfy bed.
Stayed 1 night in Apr 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didnt use an amenities this trip. Just a nice place to sleep and get back on the road
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think. The only issue that I had was that they should put it in their notes that they do charge a $50 per night. Incidental fee and it goes back on your card within 7-10 days Specifically booked because I knew due to unexpected expenses.I didn't have any extra to spare 2-3 hundred dollar deposits. So I was really taken aback. I will say the general manager checked me in. She was very nice about it. Overall. It's a magnificent hotel how it definitely stay here again and I would have my deposit ready.
Stayed 2 nights in Apr 2025

6/10 Okay

Washington County School

Business traveller
Disliked: Room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Brittney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very noisy, rude staff at the front desk, one employee in particular.
Stayed 2 nights in Apr 2025

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know when i booked i had to pay $10 a day to park, then got to the hotel and they had a poker game going in the lobby ( which was fine) and i had to park way at the end of the lot because there was no where even close to the building to park. Pool is inside but isn't heated and very cold. All in all it was a good stay at a decent price.
Stayed 3 nights in Apr 2025

2/10 Terrible

Griselle

Liked: Cleanliness, staff & service, property conditions & facilities
You have to pay for parking And theee is no free breakfast or coffee
Stayed 1 night in Apr 2025

10/10 Excellent

Christian

Stayed 1 night in Apr 2025

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I reserved a room with a sleeper sofa. Upon arrival, the room assigned air conditioner did not work. We had to change to a much smaller room. The staff did provide us with roll away bed but, as stated, the room was much smaller with sofa seating for only one person. Hotel had the feel of a Sleep Inn or much cheaper hotel. The hotel also charges for parking which was not stated in the Expedia reservation portal. I was very disappointed Marriott would call this property “Courtyard”. Fairfield Inn would have been a generous description
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

8/10 Good

Carolyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall convenience
Stayed 3 nights in Apr 2025

2/10 Terrible

Genaro

Stayed 1 night in Apr 2025

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Apr 2025

6/10 Okay

Curtis L

Travelled with partner
This property was just average, for the price you pay for a room you’d think they’d have free coffee / tea / hot water available all day, you’d also think that for the price they’d provide complimentary breakfast instead of a “to go bag” in order to get a hot breakfast you had to “pre-pay” for breakfast and believe me it wasn’t anything to make a big deal about - the hot breakfast you pre paid for was listed on the back of a card that you had to present to the bar area, you only had a choice of 3 items, these items and the other items they offered for breakfast were all prepared ahead of time, then they took them out of the refrigerator and warmed them up in like an air fryer - they also offered like scones, blueberry muffin etc….those items were warmed up the same way the breakfast was and were directly from Starbucks just like there coffee was from Starbucks, they only offered regular coffee or you could get a typical Starbucks latte coffee. The service was slow, only 1 person working and she complained that she was over worked. Ashame that Courtyard by Marriott doesn’t think their patrons are worthy enough for free coffee (regular & decaf) / tea or hot water
Stayed 4 nights in Mar 2025

4/10 Poor

Contora

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was very nice and welcoming, which I appreciated. However, the overall experience didn’t meet the standard of Marriott that I’m used to. There was a strong, unpleasant smell throughout the hotel, and the fixtures in the room were noticeably old and worn. The furniture is also stained and odd smelling.It didn’t feel clean or up to date, which was disappointing. With some renovations, this location could be much better — the staff deserves a better space to match their great service.
Stayed 2 nights in Apr 2025

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was Outstanding, Very Clean Room and Common Areas, I checked in approximately 9:30 pm and person was very friendly and professional. I also contacted them after I checked out because I left a few items in my room, I spoke with Lacresia and she put my items in the lost and found. I will retrieve them on my next visit, Thanks Lacresia , and Sorry if I misspelled your name. Robert M
Stayed 2 nights in Apr 2025