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Hotel Don Alfonso

4.0 star property

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Photo gallery for Hotel Don Alfonso

Terrace/patio
A breakfast setting with a table, plates of food, a glass of orange juice, and a potted plant.
A grand lobby with a checkered floor, a staircase, and a chandelier.
A building with two large columns, a balcony with railings, and several flags.
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Av Circunvalar 12-37, Pereira, Risaralda, 66 001
  • Place, Victoria Shopping Mall
    ‪7 min walk‬
  • Place, Parque Arboleda
    ‪10 min walk‬
  • Place, Plaza de Bolivar
    ‪13 min walk‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪12 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Twin Room

Family Twin Room

Family Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Don Alfonso

This hotel features a restaurant, a rooftop terrace, and coffee/tea in a common area. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Hotel Don Alfonso offers 11 accommodations, which are accessible via exterior corridors and feature designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels.

This Pereira hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Don Alfonso, you're just a quick walk from Rio Casino. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Victoria Shopping Mall and Parque Arboleda
  • Airport drop-off, local-area, and shopping center shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. A shuttle from the hotel to the airport (available on request) and a theme park shuttle are available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Don Alfonso. The hotel can provide concierge services and wedding services. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4-star Pereira hotel.

Guests are served free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
Hotel Don Alfonso has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport drop-off shuttle (surcharge) from 7:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • 9 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (90 centimetre high)
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1948
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: COP 30000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 65000 per pet, per day, plus a deposit of COP 100000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (maximum occupancy 4)
  • Pet deposit: COP 100000 per stay
  • Pet fee: COP 65000 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: COP 30000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Hotel Don Alfonso offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Don Alfonso Hotel
Don Alfonso Pereira
Hotel Don Alfonso
Hotel Don Alfonso Pereira
Hotel Don Alfonso Hotel
Hotel Don Alfonso Pereira
Hotel Don Alfonso Hotel Pereira

Hotel Don Alfonso Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 120 reviews
Rating 8 - Good. 25 out of 120 reviews
Rating 6 - Okay. 5 out of 120 reviews
Rating 4 - Poor. 4 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 5 nights in May 2024
Verified

8/10 Good

Telvia

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the breakfast menu and also the cordial attention from the staff.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

hannelie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a really fun and area. Staff are amazing and really helpful, the rooms are unique and comfy, and the homemade breakfast so tasty and good. Loved our stay, and hope to return!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel breakfast was really good
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Very nice place to stay. Easy to find and has parking on property. We stayed in the main house which felt like I was in a old mansion. I loved it.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , location location location , safe neighborhood, Great staff , comfortable bed !
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Place

Good and pleasant place to stay in Pereira, ideal location
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location
Stayed 1 night in Feb 2023
Verified

8/10 Good

Vlatko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Don Alfonso is historic and beautiful! We enjoyed exploring every charming area! The entire staff was friendly and helpful, and Louis was exceptional—greeting us right away at check-in, sharing helpful information about the area, and even offering to help us improve our Spanish, which we really appreciated. The location is excellent and within walking distance of many restaurants, including two great Peruvian restaurants across the street that became our favorites. As expected in a city, it can be a little noisy, but the convenience of the location made up for it. Breakfast was delicious, and when we had to leave early for an excursion, the hotel kindly prepared a breakfast to go. Our room was beautiful and the bed was very comfortable. The first night the air conditioner wasn’t working properly, but the staff quickly offered us another room with a working unit, which made the rest of our stay much more comfortable. We really appreciated the hospitality and service and would absolutely stay here again. Highly recommend!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Hector

Liked: Staff & service, amenities, property conditions & facilities
Charming place but not lacks the quietness I prefer. This is the same with most places in Colombia, so it’s not a deal breaker. The hotel is clean and staff is friendly.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Doris I

Liked: Cleanliness, staff & service, property conditions & facilities
The property has like an Spanish look, very unique and comfortable
Stayed 1 night in May 2023
Verified

10/10 Excellent

Jackeline

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly personal
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Juvencio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CHARMING CONVERTED MANSION WITH GREAT ANTIQUES OF ALL KINDS. WE TOOK THE JR SUITE, WHAT A TREAT. DIRECTLY IN FRONT OF THE HOTEL IS A PERUVIAN RESTAURANT OUT OF THIS WORLD. HOTEL STAFF WAS WONDERFUL
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully decorated and very comfortable hotel in the posh part of Pereira. Easy walking to the restaurant and shopping area, and right across the street from an excellent Peruvian restaurant. The breakfast was very nice, served in a pretty courtyard. My room was large - with 2 showers and a large sofa. Downtown was also walkable, and the cable car station. Very secure - you have to be buzzed out and in the front gate. Such great value for the price.
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Marco

Disliked: Staff & service, amenities, property conditions & facilities
There was nothing uniquely about this place, everything is old and outdated. They advertise being pet friendly but they are not. We reserve one type of room but we were put in a horrible room with two beds and we’re told if we use the second bed we were going to be charge extra. They also advertise pets can stay without any extra charge but they lie about it. We came in with our service dog and they made us pay in cash for the service dog which is illegals in Colombia to charge for a service animal.and also made us pay a deposit for the dogs stayed. We will not recommend if coming with or without a dog
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and central option in Pereira

Centrally located hotel in Pereira with breakfast and comfortable room with safe, air conditioning and hot water. Staff is attentive. Unique old home with antique decorations. Book rooms towards the back as its in a busy street that can be loud on weekends. Stairs to go up to the property but staff help with your bags after ringing the doorbell. Breakfast consists of different types of egg, fruit, cheese, juice and coffee/hot chocolate. Would be good to have other traditional Colombian breakfast options like empanadas, etc. as well as more sustainable bathroom options for soap, shampoo, etc. not so much single use. Walking distance to two malls. Would stay again.
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Ignacio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
$400 were taken from my room and I was not given a refund for the days I canceled ahead. I was supposed to be there until 7/2/22 but I left on 6/29/22 and never received a refund.
Stayed 9 nights in Jun 2022
Verified

10/10 Excellent

ESPER

Liked: Cleanliness, staff & service, amenities
Habitation impeccable y el personal eficiente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar Miy limpio y muy acogedor
Stayed 1 night in Jun 2025
Verified

4/10 Poor

CAROLINA I

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Falsa informacion en la descripción! Engaño

La verdad las fotos engañan, cuando hice la reserva decia que la habitacion tenia balcon y/o patio privado. LO CUAL ES FALSO. Publicidad engañosa total!!! Ninguna habitación tiene este servicio. El hotel no esta abierto toda la noche, viaje con una señora mayor y un niño de 10 años. Una noche llegamos de una excursion a las 11 pm, y nos toco esperar mas de 20 minutos en la calle en un sitio peligroso hasta que nos abrieran. Hacennlo mejor posble por aislar el ruido, pero el hotel esta frente a 3 discotecas que cierran a las 3 am y el ruido es muy fuerte. Esto no lo mencionan en ningun momento. Cuando llegue pedi la devolución del dinero al ver todo esto para irme a otro hotel por que la descripción de la habitación no coincidia con lo ofrecido y fue imposible, nos toco quedarnos.
Stayed 3 nights in May 2025
Verified

8/10 Good

Diana Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable, la zona bien ubicada, te puedes desplazar a algunas zonas de interes a pie, comprè el tour a termales San Vicente a una cuadra del hotel, tienen un personal Seguro del hotel que te puede transportar a lugares màs lejanos, la limpieza adecuada, el desayuno rico pero la aumentaría en cantidad jeje
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel, remete ai passado.

Casarao fantastico, decoracao top
Stayed 1 night in Nov 2024