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Hotel Soratama

3.5 star property

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Photo gallery for Hotel Soratama

Front of property
Staircase
Suite (Doble)
Food and drink
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Carrera 7 #19-20, Pereira, Risaralda, 660002
  • Place, Plaza de Bolivar
    ‪2 min walk‬
  • Place, Victoria Shopping Mall
    ‪6 min walk‬
  • Place, Olaya Herrera Park
    ‪10 min walk‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪6 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(19 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Doble)

Suite (Doble)

Suite (Doble)

9.2 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Standard

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Room Standard

  • 15 sq m
  • Sleeps 2

View all photos for Double Room Standard

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2

View all photos for Double Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Suite

  • 43 sq m
  • Sleeps 2

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About this property

Hotel Soratama

Hotel with 2 hot tubs, steps from Plaza de Bolivar
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, concierge services, and laundry facilities.
Hotel Soratama offers 77 air-conditioned accommodations with safes and complimentary weekday newspapers. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 5-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 hot tubs are on site.
Our customers tell us they can't get enough of the helpful staff at Hotel Soratama. During your stay, you're just a quick walk from Plaza de Bolivar. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Emperador
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes 2 hot tubs
  • Steps from Plaza de Bolivar and Pereira Cathedral
Hotel Soratama offers its guests 2 hot tubs. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 8 meeting rooms available. The business-friendly Hotel Soratama also features a rooftop terrace, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Pereira hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
Emperador - This restaurant specializes in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Emperador

Things to do

  • 2 hot tubs

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 5-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Soratama

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Soratama
Hotel Soratama Pereira
Soratama
Soratama Pereira
Hotel Soratama Hotel
Hotel Soratama Pereira
Hotel Soratama Hotel Pereira

Reviews

Hotel Soratama Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 322 out of 576 reviews
Rating 8 - Good. 144 out of 576 reviews
Rating 6 - Okay. 57 out of 576 reviews
Rating 4 - Poor. 21 out of 576 reviews
Rating 2 - Terrible. 32 out of 576 reviews

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
La gente muy amable el hotel muy limpio las camas super comodas.
Stayed 3 nights in Aug 2025

2/10 Terrible

Grettel

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
the hotel are is perfect and all the sunrroundings are quiet , nice and safe, however hotel is not my choice anymore, reservation was very rude and avoid to help me cancelling even when I request cancellation in advance like a 25 dias before checkin , hotel is clean but rooms beds was very small and they have more choice in the area that probably treat clients in a very smart way.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
People are amazing i love them
Stayed 6 nights in Jun 2025

8/10 Good

Eduard

Stayed 3 nights in Jul 2025

10/10 Excellent

Luz, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and super friendly staff!
Stayed 6 nights in Jul 2025

10/10 Excellent

EDGARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay in good staff and very friendly people love it thank you
Stayed 2 nights in Jul 2025

8/10 Good

Arabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Colin, Williamston

Stayed 4 nights in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just vacation time
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael

Stayed 1 night in Jun 2025

10/10 Excellent

Hector

Stayed 1 night in Jun 2025

4/10 Poor

Roger

Liked: Cleanliness, property conditions & facilities
I thought i had picked a room with a single queen bed. When arrived I was told I had picked a room with two double beds which turned out to be very small. For the price I paid this unacceptable.
Stayed 2 nights in Jun 2025

10/10 Excellent

mario

Stayed 1 night in Jun 2025

6/10 Okay

yantru

Stayed 1 night in Jun 2025

10/10 Excellent

Lady

Stayed 1 night in Jun 2025

10/10 Excellent

Lady

Liked: Cleanliness, amenities, property conditions & facilities
Super me encantó
Stayed 1 night in Jun 2025

10/10 Excellent

Augusto

Stayed 1 night in May 2025

6/10 Okay

Ana Adelfa Rodríguez

Stayed 2 nights in Mar 2025

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, clean rooms.
Stayed 1 night in May 2025

4/10 Poor

Ivan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed at Soratama for a week, came in with great expectations as the location and all I can say is that it was a great disapointment. Arrogant entitled front desk staff with zero empathy or sense of customer service. Too many things too list but ill summarize it. "Breakfast " was a complete joke, did not expect anything Grand but the bare min and I would be content, they have the bravery of serving old hard bread and all bakery goods every single day, you need to chase the servers for spoons, sweetners, salt and coffee or any condiments, if you ask for an omelette you will get raw eggs, super watery juice, fermented chia pudding, complete lack of competence, and if you point it out they will not bring you a proper made to taste one, no replacements, no guests allowed after 7 pm so my mother in law could not be with our 6 month old baby after that Elevator super slow and just 1 for the whole hotel that barely 3 people can fit in. They tried to charge taxes to my wife because shes dual citizen ( Canadian / Colombian ) One day they were called to clean the room late ( 430 pm ) but instead of cleaning, they decide to spray what felt like a full can of freshner and upon returning we had to stay out for over one hour with a 6 month old baby because it was intoxicating Brought it up at front desk and the guy on duty smiled at us with a clown look and replied ( so no freshner tomorrow?) Just so slimmy . If you care about being treated well and dont wan
Stayed 8 nights in May 2025

10/10 Excellent

Khaled

Stayed 1 night in Apr 2025

8/10 Good

jennai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice hotel in a very convenient location in the middle of the city. There is a lot of noise from the park located right in front of the hotel but the windows are sound proof. I recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel greeted warmly with a staff member holding an umbrella as I got out of the taxi. Huge room decent breakfast and friendly staff
Stayed 1 night in May 2025

8/10 Good

Daniel

Stayed 1 night in May 2025