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Mercure Perth On Hay

4.0 star property

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Photo gallery for Mercure Perth On Hay

Exterior
Bar (on property)
City view from property
Reception
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
417 Hay Street, Perth, WA, 6000
  • Royal Perth Hospital
    ‪4 min walk‬
  • Hay Street Mall
    ‪9 min walk‬
  • Elizabeth Quay
    ‪10 min walk‬
  • Perth, WA (PER)
    ‪14 min drive‬

Room options

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, Balcony

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Balcony

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Superior Room, 1 King Bed

Novotel Perth Langley

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (1002)
The price is €110
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Novotel Perth Langley

About this property

Mercure Perth On Hay

Hotel with a restaurant, steps from St. Mary's Cathedral
Along with a restaurant, this smoke-free hotel has a conference center and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Housekeeping is available on request.
Mercure Perth On Hay offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Perth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Perth On Hay. During your stay, you're just a quick walk from Hay Street Mall. You'll find features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include meeting rooms, a conference center, and an elevator
  • Steps from St. Mary's Cathedral and Perth Concert Hall
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Event space at this hotel measures 1981 square feet (184 square meters) and includes a conference center. The business-friendly Mercure Perth On Hay also features concierge services, express check-out, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Perth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Mercure Perth On Hay has a restaurant on site.

Languages

English, French, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29.50 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Dining table
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference centre (1,981 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29.5 per person
  • Covered self parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is provided up to 1 MB for up to 4 devices.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Perth Travelodge
Travelodge Hotel Perth
Travelodge Perth
Perth Travel Lodge
Travel Lodge Perth
Travelodge Perth Hotel Perth
Travelodge Hotel
Travelodge
Travelodge Hotel Perth
Mercure Perth On Hay Hotel
Mercure Perth On Hay Perth
Mercure Perth On Hay Hotel Perth

Mercure Perth On Hay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 346 out of 1001 reviews
Rating 8 - Good. 426 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Gavin

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

RAJ, GERALDTON

Liked: Cleanliness, staff & service
Lack of car parking
Stayed 1 night in Mar 2025

6/10 Okay

Lesley

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On arrival, the member of staff was lovely, however, I did NOT like the self check- in. A four star hotel should not have such an impersonal first impression. The room itself, although was clean, it was tired and very dated. The shower was ample, but again could be doing with a little tlc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good value and the staff friendly I had two meal and they very good the Caesar salad first rate
Stayed 1 night in Mar 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is closed to shops and restaurants. Staff were helpful. Restaurants food is tasty and reasonable price. I am staying there again next month April 2025
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Stayed 2 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness
The accommodation or many accommodations just fills at ease when looking for them.
Stayed 2 nights in Feb 2025

6/10 Okay

Russell

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Food options plain and limited dinner and breakfast both struggled to finish Rooms clean but basic
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and great food.
Stayed 1 night in Feb 2025

8/10 Good

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was easily accessible
Stayed 1 night in Feb 2025

8/10 Good

Ken

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good but street road works spoiled the experience
Stayed 1 night in Feb 2025

10/10 Excellent

WEI GANG

Stayed 6 nights in Feb 2025

8/10 Good

rob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bath was not clean , there were somebody’s hair around the edges The Plug did not fit properly
Stayed 1 night in Feb 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2025

6/10 Okay

Jeff

Business traveller
Stayed 5 nights in Feb 2025

8/10 Good

Agnes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choice of having balcony was good. It's small but at least gives opportunity to sit out in fresh air.
Stayed 4 nights in Feb 2025

10/10 Excellent

NG Council

Stayed 1 night in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

NG Council

Stayed 2 nights in Feb 2025

8/10 Good

Abbas

Stayed 2 nights in Feb 2025

10/10 Excellent

Lyndal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location walkable to the malls and good eateries,comfortable room clean good bed
Stayed 2 nights in Feb 2025

8/10 Good

Emma, Coogee

Stayed 1 night in Jan 2025