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Novotel Perth Murray Street

Property class: 3.5

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Photo gallery for Novotel Perth Murray Street

Premium bedding, in-room safe, individually decorated
Outdoor pool
Deluxe Room, 1 King Bed
Breakfast, lunch, dinner served; international cuisine
Executive Suite, 1 King Bed | Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
388 Murray Street, Perth, WA, 6000
  • Place, RAC Arena
    ‪6 min walk‬
  • Place, Hay Street Mall
    ‪6 min walk‬
  • Place, Elizabeth Quay
    ‪10 min walk‬
  • Airport, Perth, WA (PER)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(33 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds

8.2 out of 10
Very good
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Perth Murray Street

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Novotel Perth Murray Street offers 431 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Perth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Novotel Perth Murray Street. During your stay, you're just a quick walk from RAC Arena. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Miss Mi
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the proximity to shopping
  • Just a 5-minute walk from RAC Arena and 9 minutes by foot from Perth Convention and Exhibition Centre
Novotel Perth Murray Street offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness center, tour/ticket assistance, and concierge services are also featured at Novotel Perth Murray Street. Parking is available for a fee.

This 3.5-star Perth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:30 AM.
Miss Mi - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 30 per day)
  • Secured, covered valet parking on site (AUD 50 per night)
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Miss Mi

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 30 per day
  • Covered valet parking fee: AUD 50 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Perth Murray Perth
Novotel Perth Murray Street Hotel
Novotel Perth Murray Street Perth
Novotel Perth Murray Street Hotel Perth
Novotel Perth Murray Street ( Soft Opening December 2019 )

Novotel Perth Murray Street Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 357 out of 644 reviews
Rating 8 - Good. 182 out of 644 reviews
Rating 6 - Okay. 60 out of 644 reviews
Rating 4 - Poor. 18 out of 644 reviews
Rating 2 - Terrible. 27 out of 644 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pool was closed for at least 2 days which was a shame but we were allowed to go to their nearby hotel. Although that hotel didn't have pool showers so it was a wet walk back. Cleanliness of house keeping could be better. Noticed the floors weren't vacuumed and tea/coffee items weren't topped up two days in a row until we mentioned it and it was then promptly cleaned. Full marks for the breakfast buffet!
Stayed 4 nights in Jan 2026

8/10 Good

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay overall
Stayed 5 nights in Jan 2026

10/10 Excellent

Guste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet street, breakfast was $25 pp, staff was really friendly and helpful. We will visit next time we’re in Perth.
Stayed 1 night in Jan 2026

6/10 Okay

AP

Disliked: Amenities
Very loud constant humming from in room (TV unit?) Not the best sound-proofing either... You can hear anything dropped on floor from above. Gym was poor (cable functional trainer had no attachments). Breakfast was very good. But on checking-out they charged me for my stay even though I pre-booked via Expedia. This was enormously irritating and shouldn't have happened. I now have to wait for the reimbursement which ruins the rest of my holiday.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bradley John

Stayed 2 nights in Jan 2026

8/10 Good

Olivia

Stayed 6 nights in Jan 2026

6/10 Okay

Jeongin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall very nice experience. I took two stars away from 5s because we could not access pool. If i knew the pool was under maintenance, I would not book this hotel for family staycation. The hotel directed me to another pool that is out of hotel, but it was too inconvenient and my kids did not want to go there. Otherwise I am vey happy witu everything else.
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Clean and had everything needed. Staff were helpful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Chi Manh

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very clean, staff is very friendly. Good services
Stayed 8 nights in Dec 2025

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The man on Valet during our stay was so lovely and helpful. Always smiling! All staff were very polite and happy to assist. We had requested a room at the back of the Hotel and were given the perfect room 1108. Thank you!
Stayed 2 nights in Dec 2025

10/10 Excellent

Lina

Good service
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean, quite a busy street so pick up/drop off is quite stressful but no issues if you are walking around. Convenient location to the main street malls, staff were nice and accommodating.
Stayed 12 nights in Dec 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities
Great location!
Stayed 1 night in Jan 2026

6/10 Okay

June

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. Check in and out was very slow
Stayed 2 nights in Dec 2025

8/10 Good

Sarah

Stayed 4 nights in Dec 2025

4/10 Poor

Paulette

Stayed 4 nights in Dec 2025

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good. Close to shops, restaurants and public transport. Rooms are clean and room service staff are good. Breakfast lacks variety though. Overall its a good hotel to stay in.
Stayed 8 nights in Dec 2025

8/10 Good

Roberta

Stayed 5 nights in Dec 2025

8/10 Good

Driton

Liked: Cleanliness, property conditions & facilities
No comment
Stayed 5 nights in Dec 2025

4/10 Poor

Beth

Travelled with family
Disliked: Cleanliness
I completely get it that it was Christmas Day and Boxing day but staff were low in numbers (took awhile to be served), cleanliness of bar area not great and the pool area and pool itself was disgusting! Pool area had dirty glasses and plates scattered all over. Tables dirty and disgusting. And the pool was cloudy and had a lot of dirt and bubbles in the corners. Was pretty gross. Room service also not available, or if it was the QR codes in the room didn’t work. Restaurant and pool bar closed during our stay (without being informed of that at the time of booking), We also had someone at about 11pm on level 2 bang on most of the doors (from what I can tell) 5 or 6 times. I was with my two young kids who were woken and very frightened. Lastly we were told we would only pay $10 for parking at the station across the road and ended up having to pay $31. We stayed a few years ago and things were definitely not like this then. The pool area and lack of service were definitely a major disappointment.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Dec 2025

10/10 Excellent

Lovella, Pearland

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Appreciate the early check in
Stayed 4 nights in Dec 2025