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Starwest Apartments Alderney on Hay

4.0 star property

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Photo gallery for Starwest Apartments Alderney on Hay

Reception
Front of property
Indoor pool
In-room dining
Full-sized fridge, microwave, stovetop, coffee/tea maker

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
193 Hay Street, East Perth, WA, 6004
  • Royal Perth Hospital
    ‪11 min walk‬
  • Elizabeth Quay
    ‪19 min walk‬
  • Optus Stadium
    ‪4 min drive‬
  • Perth, WA (PER)
    ‪13 min drive‬

Room options

View all photos for 1 Bedroom Apartment

LED TV, DVD player

1 Bedroom Apartment

8.2 out of 10
Very good
(67 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedrooms Standard Apartment

LED TV, DVD player

2 Bedrooms Standard Apartment

8.0 out of 10
Very good
(90 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedrooms Deluxe Apartment

LED TV, DVD player

2 Bedrooms Deluxe Apartment

7.8 out of 10
Good
(37 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

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About this property

Starwest Apartments Alderney on Hay

Hotel with an indoor pool, a quick walk to Perth Mint
This smoke-free hotel features an indoor pool, a fitness center, and a coffee shop/cafe. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Starwest Apartments Alderney on Hay offers 62 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LED televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the great public transit around Starwest Apartments Alderney on Hay. During your stay, you're just a quick walk from Perth Mint. An indoor pool, a gym, and a coffee shop/cafe are available.
  • Free wired Internet
  • Enjoy a bite to eat at the coffee shop/cafe
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, convenience store, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Within a 10-minute walk of Perth Mint and WACA
There's a coffee shop/cafe on site. Starwest Apartments Alderney on Hay offers its guests an indoor pool and a fitness center. Starwest Apartments Alderney on Hay also features laundry facilities, dry cleaning/laundry services, and a convenience store. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Perth hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per night)
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - noon)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - noon
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 287 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 192 out of 1003 reviews
Rating 4 - Poor. 86 out of 1003 reviews
Rating 2 - Terrible. 83 out of 1003 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Henry

Business traveller
Disliked: Staff & service
When I went to check in at 2.10 pm the reception was closed I’d had no contact from Starwest to provide any information on how to proceed
Stayed 1 night in May 2025

10/10 Excellent

PAUL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Marilou

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

rikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Very roomy, clean and tidy, everything we needed, cannot fault at all
Stayed 2 nights in May 2025

10/10 Excellent

Marius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just easy
Stayed 3 nights in Apr 2025

10/10 Excellent

david

Stayed 7 nights in Apr 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Kenny

Could hear
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Apartment was dirty, floor hasn’t been cleaned properly for a while.
Stayed 2 nights in Apr 2025

6/10 Okay

Rodney

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Spa not working. Old signage stating shop hours however were incorrect.
Stayed 3 nights in Apr 2025

6/10 Okay

Emily

Liked: Cleanliness
Disliked: Staff & service
Reception is only staffed until 12pm, and check in is at 2pm, so there is never any staff available to check you in! I arrived
Stayed 1 night in Apr 2025

6/10 Okay

Pauline

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Rima

Stayed 1 night in Apr 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
whilst room was good sized and well appointed - it could use a refurb, the room was old and tired even when compared to the common hallway on the floor. washing machine didn't work properly which was a let down
Stayed 4 nights in Apr 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen facilities in room very handy. Helpful staff.
Stayed 4 nights in Feb 2025

6/10 Okay

Tracey

Travelled with family
Stayed 7 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay as usual….. first choice accommodation while staying in Perth …… ChrisNToi
Stayed 11 nights in Mar 2025

6/10 Okay

Teressa

Travelled with family
Liked: Staff & service, property conditions & facilities
Book Direct, it’s cheaper… then you will get what you pay for. The room had all the essentials - but it had unpleasant smell. The body wash ran out, the dispensers at the sink had not been cleaned and there was product buildup caked underneath. The curtains were dirty. Location was great, staff were nice, but only there very limited hours. The pool and gym looked great…
Stayed 6 nights in Apr 2025

6/10 Okay

Cesar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Spacious and with all features we needed. Place could do with some freshing up. It was great to have access to the pool and gym.
Stayed 2 nights in Apr 2025

8/10 Good

Stuart

Clean and convenient to me
Stayed 2 nights in Apr 2025

8/10 Good

Desanka

Travelled with family
Liked: Staff & service, property conditions & facilities
Good but old carpets and could review there utensils all a bit old
Stayed 7 nights in Mar 2025

6/10 Okay

Barbara

Travelled with family
Disliked: Staff & service, property conditions & facilities
I DID NOT LIKE THE FACT THAT AFTER 6PM WE HAD TO ACCESS THE BUILDING VIA THE UNDERCOVER PARKING INSTEAD OF THROUGH THE FRONT DOOR. THERE WAS A BAD SMELL IN THE ROOM. THE NOISE FROM OTHER APARTMENTS WAS QUITE LOUD VERY EARLY IN THE MORNING
Stayed 5 nights in Mar 2025

6/10 Okay

Simone

Liked: Room comfort
Disliked: Staff & service
Made it hard to check in and give deposit not enough info was given on where else to check in on the first day. Check in is after 2pm, but reception closes at 12pm. Did message through hotels app, plus after hours mobile, but no answer. Tried calling the next morning, no answer still. Finally received a message plus a phone call. Had to leave an event that I came to Perth to attend to pay drposit and check in, then go back again. Mould on the batroom roof, no drinking glasses and a very wobbly table. Only found the wifi password the day of checkout on a tiney piece of paper. Beds were very comfortable, Hot water and water pressure in shower were great.
Stayed 3 nights in Apr 2025

4/10 Poor

Douglas

Stayed 5 nights in Mar 2025