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Palm Hotel and Spa

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Photo gallery for Palm Hotel and Spa

2 outdoor pools
Property video
Property entrance
Outdoor spa tub
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Grand' Anse, Petite-Ile, 97429
  • Place, Grande Anse Beach
    ‪8 min walk‬
  • Place, St. Pierre Beach
    ‪16 min drive‬
  • Place, Cape Mechant
    ‪49 min drive‬
  • Airport, Saint-Pierre (ZSE-Pierrefonds)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite

View from room

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for POOL LODGE

POOL LODGE

POOL LODGE

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 140 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pool Villa

Pool Villa

Pool Villa

  • 240 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Large Single Beds
  • Free Wi-Fi

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  • Pool
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  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 722 reviews
The price is €236
includes taxes & fees
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About this property

Palm Hotel and Spa

This smoke-free hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Palm Hotel and Spa offers 70 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Palm Hotel and Spa, you'll be within walking distance of Grande Anse Beach. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with deep-tissue massages, body treatments, or facials at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and mini golf
  • 0.6 mi (0.9 km) from Grande Anse Beach and 6.6 mi (10.6 km) from St. Pierre Beach
  • Airport shuttle service available for a fee
Palm Hotel and Spa offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A library, a terrace, and an arcade/game room are also featured at the luxury Palm Hotel and Spa. Free self parking is available.

This 5-star Petite-Ile hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Palm Hotel and Spa has 2 restaurants serving lunch and dinner.
Le Makassar - This fine-dining restaurant specializes in local cuisine. Reservations are required. Open select days.
KAH Beach & Restaurant - This beach restaurant specializes in French cuisine and serves light fare only. Open daily.
KOKOA BAR - This bar overlooks the ocean. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 35 for adults and EUR 22 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • KAH Beach & Restaurant
  • KOKOA BAR
  • Le Makassar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Library
  • Mini golf
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room babysitting
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Pool hoist on site
  • Sign language-capable staff
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Ice maker
  • Microwave
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For Pool Villa bookings, check-in starts at 4 PM and check-out ends at noon.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 195.00
  • Christmas Eve (December 24) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 280.00
  • New Year's Eve (December 31) Gala Dinner per child: EUR 95.00 (from 3 to 12 years old)
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 22 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Palm Hotel Petite-Ile
Palm Petite-Ile
Palm Hotel & Spa Reunion Island/Petite-Ile
Palm Hotel and Spa Hotel
Palm Hotel and Spa Petite-Ile
Palm Hotel and Spa Hotel Petite-Ile

Palm Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 134 out of 205 reviews
Rating 8 - Good. 56 out of 205 reviews
Rating 6 - Okay. 11 out of 205 reviews
Rating 4 - Poor. 2 out of 205 reviews
Rating 2 - Terrible. 2 out of 205 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great views out over the coast
Stayed 2 nights in Oct 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mostly good

areas that were good - service in all areas Bad limited dining venues, room towels
Stayed 6 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palm Hotel and Spa is located in a beautiful part of Reunion Island surrounded by lush scenery and gorgeous beaches. The hotel facilities were top notch and the staff were exceptionally accommodating and bent over backwards to give our family the best experience possible. The only downside is that there is a slight trade off with the location. While it is stunning, being further south meant that travel time to the main attractions of the island is a bit longer, roughly 1.5 hours to the volcano, cirques, Le Maido, etc...
Stayed 7 nights in Mar 2020

8/10 Good

Jean-Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Rooms nice but Not luxurious, also suffer from detious traffic noise, being close to a busy road. The dining, pools, spa and bars are very good. Note that there are many families and kids, didnt bother us, but if youre looking for romantic couples place, take into account....
Stayed 4 nights in Oct 2018

8/10 Good

VERONIQUE

Liked: Cleanliness, staff & service, room comfort
It was a great experience however we were stunned by the deluxe room it was mentioned with bathtub and no bathtub . The pictures with beach...
Stayed 2 nights in Sep 2018

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and only worth 5* hotel in La Teunion

The Palm is probably the only 5 star hotel of La Reunion. Nice entrance, plenty of parking and polite customer service. Swimming pool was big and nice overall. There is a small section called the beach, with sand that made you feel a bit closer to the sea even though it's next to the swimming pool. There is no beach close as there are sharks in the area. Through a parñth you can go to a natural pool next to the sea. Hotel has a jacuzzi with nice views. Lunch in the bar pool was tasty with more summery options. Dinner can be a la carte or buffet. Nice quality. In general a nice experience even though for moments the rain appeared. Rooms were well distributed, spacious and clean. The bed was magnificent, make you feel cozy straight away.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, phenomenal location, pools and rooms. Best hotel on Reunion Island. The restaurants are expensive so don't be afraid to venture out to st Pierre.
Stayed 2 nights in Aug 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven of the volcanic island

Spa experience was fantastic, Everything is very French, minimal English so be prepared with your French book

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Al fresco Zen

Beautiful location with stunning view over the ocean. Excellent facilities and helpful staff. Main dining room serves good food. All lounges, restaurants, lobby and bar are open to the fresh air. Which is fine if you don't mind sharing your space and sometimes food with the birds, and can tolerate the drafts. The rather poor beach is public and accessible by 15 minute hike on a fairly precipitous path, or by shuttle. But there are two well maintained pools. The lunch menu at the cafe was well presented but looked a bit Brake Bros.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely rooms, beautiful grounds, spacious pool area overlooking the Indian Ocean - never felt crowded (though it wasn't peak season, which may have helped.) Nice spa. Restaurant service was quite slow on three consecutive nights, not what you'd expect from a five star hotel, though food itself was nice. This was our only grumble, however, and we would go back to this hotel.

6/10 Okay

Connie, Reunion

Liked: Cleanliness, staff & service
Disliked: Room comfort

No view

We had booked a junior suite, There is no view from the room. The terraces is surrounded by a 2 meter high fence. The fence can be opened and then the view right into the neighboring House. All in all, a disappointing experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel, a little to flashy but otherwise comfortable rooms with suitable appointments. Helpful staff and good location.

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities
Chambre impeccable, accueil charmant, installation incroyable
Stayed 1 night in Jan 2026

10/10 Excellent

Gilles

Business traveller
Liked: Cleanliness, staff & service, amenities
C'est un établissement haut de gamme ou le client est le centre de touts les attention de la part du personnel. Je le recommande vivement.
Stayed 1 night in Jan 2026

10/10 Excellent

Thierry

Stayed 1 night in Jan 2026

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities
Le personnel est très agréable. Le lieu est superbe. La chambre est très belle.
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Hôtel magnifique je recommande, le personnelle accueillant et respectueux, Rien a dire ! On reviendra.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Très bel hôtel et très bon accueil, chambre superbe, piscines magnifiques, petit déjeuner très varié.
Stayed 5 nights in Dec 2025

10/10 Excellent

THEO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour
Stayed 1 night in Dec 2025

10/10 Excellent

Fabien

Stayed 1 night in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities
L'accueil est le personnel sont au top, les lieux sont toujours aussi bien entretenus et agréable, l'hôtel est calme et reposant Le petit déjeuner est tout simplement parfait. Je recommande pour le tout. Best jote' 974
Stayed 1 night in Dec 2025

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities
Fantastisches Hotel mit wunderbarem Garten, Pool, Terrasse, Restaurant & entspannenden Spa
Stayed 4 nights in Nov 2025