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Cajon Pass Inn

2.5 star property

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Photo gallery for Cajon Pass Inn

Outdoor pool, pool loungers
Front of property – evening/night
Premium bedding, desk, laptop workspace, blackout curtains
Executive Room King Bed- Non Smoking
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
8317 US Highway 138, Phelan, CA, 92371
  • Place, Glen Helen Regional Park
    ‪8 min drive‬
  • Place, Silverwood Lake
    ‪15 min drive‬
  • Place, Silverwood Lake State Recreation Area
    ‪20 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪24 min drive‬

Room options

View all photos for King Bed- Non Smoking

King Bed- Non Smoking

King Bed- Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room King Bed- Non Smoking

Executive Room King Bed- Non Smoking

Executive Room King Bed- Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room-Disability Access-Non Smoking

Bathtub, free toiletries, hair dryer, towels

Queen Room-Disability Access-Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room-Disability Access-Smoking

Bathtub, free toiletries, hair dryer, towels

Queen Room-Disability Access-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room with 3 Queen Beds Non Smoking

Queen Room with 3 Queen Beds Non Smoking | Living area

Queen Room with 3 Queen Beds Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Queen Room with 2 Queen Beds- Non Smoking

Queen Room with 2 Queen Beds- Non Smoking

Queen Room with 2 Queen Beds- Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Cajon Pass Inn

Ski hotel with a full-service spa and ski-in/ski-out access
With direct access to the slopes, Cajon Pass Inn makes guests feel at home with amenities like a full-service spa and an outdoor pool. Change of towels is available on request.
Cajon Pass Inn offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.

Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a hot tub. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Cajon Pass Inn. During your stay, you'll be close to Pioneer Historic Marker. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Amenities include a business center and a vending machine
  • Onsite recreation includes ski-in/ski-out access
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from Pioneer Historic Marker and 9 minutes from Black Mountain Fire Lookout
  • Pets welcome for a fee (restrictions apply)
Cajon Pass Inn offers its guests a full-service spa, ski-in/ski-out access, and an outdoor pool. Public spaces have free WiFi. You'll find a business center on site. A hot tub, spa services, and a vending machine are also featured at the business-friendly Cajon Pass Inn. Free self parking is available.

This Phelan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Free supervised activities for children
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Cajon
Best Western Cajon Pass
Best Western Cajon Pass Hotel
Best Western Cajon Pass Hotel Phelan
Best Western Cajon Pass Phelan
Cajon Pass Best Western
Best Western Phelan
Phelan Best Western
Cajon Pass Inn Hotel
Cajon Pass Inn Phelan
Cajon Pass Inn Hotel Phelan

Reviews

Cajon Pass Inn Reviews

7.6

Good

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 307 out of 813 reviews
Rating 8 - Good. 223 out of 813 reviews
Rating 6 - Okay. 134 out of 813 reviews
Rating 4 - Poor. 64 out of 813 reviews
Rating 2 - Terrible. 85 out of 813 reviews

Reviews

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed here 10 years ago when it was a Best Western. It has really fallen apart. The rooms are very clean and had no weird smells, but the building is run-down, and it's clear the new ownership has been implementing a LOT of cost-cutting strategies (we got two towels for two people for two days). The only interaction I had after check-in was a male at the front desk who was very unfriendly when I needed a replacement key. The pool looked over a gas station with a homeless guy outside and was gated like a prison; I didn't check if it was open or operational. Only shampoo, no conditioner, in the shower. No USB charging ports. Etc etc... Basically, unfriendly and no-frills but at least it didn't smell.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Roland

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Its ok

The bed was hard .its clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, well maintained, and the AC kept it cool. Bed was clean and comfortable. Area was clean, good parking. Unexpected desposit, but deposit was returned quickly after checking out! Would stay again!
Stayed 1 night in Jul 2025

4/10 Poor

LaDawn

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff told me to run water for 10 minutes minutes it to get hot. Spa not working. Arm of cair broken. Only 1 hand towell. sink and tub missi g deain stoppers
Stayed 1 night in Jul 2025

8/10 Good

Miriam

Stayed 1 night in Jun 2025

2/10 Terrible

LIANG

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deeply regretted for ordering this hotel.
Stayed 1 night in Jul 2025

6/10 Okay

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dump but cheap.

The place is pretty much a dump and the guy working the front desk was very rude. Didn't really wanna help us.
Stayed 1 night in Jul 2025

2/10 Terrible

Bevan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It is not a best western as google maps shows. Very dirty and run down. Not worth staying at.
Stayed 1 night in Jun 2025

6/10 Okay

shelly

Travelled with family
Liked: Cleanliness, room comfort

Will Do In A Pinch

We picked the place because it had a pool. Arrived and found out the pool was closed by the health department. Hotels should not be allowed to charge full price when major amenities are not provided as advertised. Hotels.com should require a discount or provide a proportional refund. The building was old but appears to have undergone some renovation. The bed is descent the pillows are hard and so thick your neck is at an awkward angle all night. Few in room amenities. The fridge barely kept anything cool. The place was quiet despite the nearness of the freeway. There is no restaurant near by so dinner is subway or gas station food. Unless the taquero is set up on the corner. Breakfast is also subway or gas station food.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

No hot water, Spiders in bathroom.
Stayed 2 nights in Jun 2025

8/10 Good

Karen, Denver

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We came in late at night and left first thing in the morning on a road trip. Clean and comfortable is all we needed and it satisfied our needs. Walls were thin as we got woken up a few hours later by other guests talking but didn’t last too long.
Stayed 1 night in Jun 2025

8/10 Good

LAURA

Stayed 2 nights in May 2025

8/10 Good

Mark

Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
Good location. Very basic. Met expectations.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Allie

Stayed 1 night in May 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a truck stop, nice place and convenient but nothing much else to do in the area.
Stayed 1 night in Apr 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Check in was fine. Pool was locked, no explaination of why. Area around the hotel was dirty and noisy, with truck, car, and train noise all night. Room was clean and seemed newly renovated. Nice motel, but hard to get a good night's sleep with all the noise.
Stayed 1 night in Apr 2025

8/10 Good

Margarita

Stayed 1 night in Apr 2025

10/10 Excellent

Ivan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 overall straight forward and easy
Stayed 1 night in Mar 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude customer service upon check in and check out
Stayed 1 night in Mar 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Marla

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
They let me check in early without a fee. Thank you. The old man at the front desk was very rude though. Seems like he was having a bad day.
Stayed 1 night in Mar 2025

2/10 Terrible

Rudy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly motel, and horrible owner, poor manners
Stayed 1 night in Mar 2025