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Quality Inn & Suites Bensalem

2.5 star property

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Photo gallery for Quality Inn & Suites Bensalem

Lobby
Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds
Exterior
Free continental breakfast
Suite, 2 Queen Beds, Non Smoking

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
3671 Street Rd, Bensalem, PA, 19020
  • Place, Benjamin Rush State Park
    ‪9 min walk‬
  • Place, Parx Casino and Racetrack
    ‪16 min walk‬
  • Place, Partners Healthcare Centers
    ‪2 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Quality Inn & Suites Bensalem

Hotel with free breakfast, near Parx Casino and Racetrack
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn & Suites Bensalem offers 96 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Bensalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Quality Inn & Suites Bensalem, you'll be within walking distance of Parx Casino and Racetrack. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Parx Casino and Racetrack and 11 minutes from Sesame Place
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Bensalem. Free self parking is available.

Smoking is allowed in designated areas at this Bensalem hotel.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Bensalem
Quality Inn Bensalem
Quality Inn And Suites Bensalem
Quality Inn & Suites Bensalem Hotel Bensalem
Bensalem Quality Inn
Bensalem Quality Inn
Quality Inn Bensalem
Quality Inn And Suites Bensalem
Quality Inn & Suites Bensalem Hotel
Quality Inn & Suites Bensalem Bensalem
Quality Inn & Suites Bensalem Hotel Bensalem

Quality Inn & Suites Bensalem Reviews

Reviews

6.0
Rating 10 - Excellent. 249 out of 1011 reviews
Rating 8 - Good. 158 out of 1011 reviews
Rating 6 - Okay. 164 out of 1011 reviews
Rating 4 - Poor. 163 out of 1011 reviews
Rating 2 - Terrible. 277 out of 1011 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mariam

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The facility was very dusty, like it never been cleaned and dusted for the longest, my room had to be changed because there a living spider in the previous room, the linings were so old that they were rough on top and had some funky smell, and there was no enough food for breakfast, so I had to check out earlier than I planned. There was a lot more to report about, but this is what I can remember for now
Stayed 1 night in Sep 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was awful. Smelled
Stayed 1 night in Oct 2025

2/10 Terrible

shahzad

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place, surrounded by drug addicted people. Owners seems like didn’t care. Not recommended for families.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Liked: Staff & service, room comfort
Nice staff and easy check in. Good spot to stay for a night.
Stayed 1 night in Oct 2025

2/10 Terrible

SOUD

Disliked: Cleanliness, staff & service, property conditions & facilities
VERY VERY BAD
Stayed 1 night in Oct 2025

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The breakfast was good, but it was the same stuff every morning... Waffles and pastries
Stayed 4 nights in Oct 2025

2/10 Terrible

Krysta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all the hotel looked nothing like the pictures advertised on hotels.com. There was no gym & the lobby looked nothing like the picture. The room was smaller than what I booked & looked like. There was a problem with the reservation, SO they charged me more because of the problem with the reservation. I had to argue with the receptionist and the hotels.com person didn't help on the phone. There were holes all in the walls in the hallways. The bathroom door knob was broken in the first room they gave me. The second room the air conditioner was broken and so was the fan in the bathroom and the night before I left found two cockroaches in the bathroom. Stayed in my room mostly cuz the first night I got there some guy asked me to join him in his room. Creepy! Definitely won't be staying there again. Worst experience I ever had on hotels.com.
Stayed 2 nights in Oct 2025

4/10 Poor

Stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we received was not the one we reserved. We like to check the beds before sleeping anywhere just in case and our beds had gross stains all over them like bloody? The room also smelled of roach spray and smoke (it was a nonsmoking room). When we went back downstairs to tell them this wasn’t the room we reserved, the woman tried to twist it on me to say that it was the room I reserved, but I showed her my receipt and then blamed the app because it’s a “third party”. The room we got next was only three rooms down, then completely smelled of chlorine and yet this building doesn’t have a pool which was strange. There was dust, dirt, stains, and hair on the wall still, the windows were severely dirty they need a heavy duty cleaning outside of them, AND we checked the beds again to find a piece of broken glass underneath the actual mattress and smaller stains on the mattress again. If it wasn’t for time constraints, we would’ve gotten a full refund at the front desk and gone to the holiday inn across the street. It was actually so ridiculous, I can’t make this up.
Stayed 1 night in Oct 2025

8/10 Good

Fidelis

Stayed 2 nights in Sep 2025

4/10 Poor

Mohammad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good at all especially the bathroon is not ckean enough and flying insects in it and in the room ‼️⁉️ Not enough soap or shampoo also, cold room with heat not turned on yet Small rooms, no closets, small old TV screen..... Needs lots of renovation inside and outside..... manager should be aware of all these major problems or soon will go out of business since i my self will never go back again to this hotel or semilar ones even if it was for free ⁉️⁉️
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony, Lithonia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 3 nights in Aug 2025

2/10 Terrible

Deisha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room doors on 5th floor requires fixing. Looks like a break in occurred previously. Elevators stopped in-between floors for a few seconds and then proceeded. Only the hotel lobby is clean and smells like bleach. When asked for a different room due to broken door, the 2nd room was no better. I daughter and I checked out immediately after check in. I never received my refund
Stayed 2 nights in Sep 2025

8/10 Good

Victor, Athens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Sep 2025

2/10 Terrible

Oluwasesan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience at all
Stayed 1 night in Sep 2025

2/10 Terrible

Tanesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

The room was not clean behind the coffee machine was dirty.The toilet had hair that around it the bottom of the toilet wasn't clean.The shower water pressure was low.The sink was glued back together.It was a horrible experience
Stayed 1 night in Sep 2025

10/10 Excellent

Isahian

Travelled with partner
Liked: Amenities
Very friendly and room was clean.
Stayed 1 night in Sep 2025

6/10 Okay

David

Disliked: Property conditions & facilities, room comfort
There was no non slip mat or tiles in the bathtub I have a hip problem I was afraid of falling, the bed was so uncomfortable, had to sleep in the chair.
Stayed 1 night in Sep 2025

6/10 Okay

Jayne

Travelled with group
Disliked: Cleanliness, room comfort
Cleanliness was okay. Cracks n the bathroom vanity that wa partially epoxyed together. Mattress had a pillow top making the bed too soft and I got very little sleep.
Stayed 1 night in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
You need to have functional vending machines if you don’t have a lobby store
Stayed 1 night in Sep 2025

4/10 Poor

Dondre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Roy

Travelled with partner
Liked: Property conditions & facilities
I like the quiet
Stayed 2 nights in Sep 2025

10/10 Excellent

Elder Ariel

Stayed 7 nights in Sep 2025

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, room comfort

Disgusting place.

That place is disgusting. We left within half hour. Found dark mold on mattresses, and everything in non-smoking room smelled like smoke. The halls were dirty. Just say No.
Stayed 1 night in Sep 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They are making an attempt to remodel but we killed a big bug in our bathroom that may have been a roach, the hotel was not very clean, someone wandered in off the stret and slept in the breakfast area, there were holes in the walls in the hallway and the condition of the elevator made ne take the stairs.
Stayed 1 night in Sep 2025

10/10 Excellent

Craig

Stayed 2 nights in Aug 2025