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The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy

3.5 star property

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Photo gallery for The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy

50-inch flat-screen TV with digital channels, TV
View from property
Property amenity
50-inch flat-screen TV with digital channels, TV
Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1234 Locust Street, Philadelphia, PA, 19107
  • Reading Terminal Market
    ‪8 min walk‬
  • Rittenhouse Square
    ‪10 min walk‬
  • Pennsylvania Convention Center
    ‪11 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

50-inch flat-screen TV with digital channels, TV

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, individually furnished, laptop workspace, iron/ironing board

Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

1 bedroom, individually furnished, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

50-inch flat-screen TV with digital channels, TV

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

50-inch flat-screen TV with digital channels, TV

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

1 bedroom, individually furnished, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, individually furnished, laptop workspace, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy

Hotel in Philadelphia, a short walk to Rittenhouse Square
Along with concierge services, this smoke-free hotel has a lobby fireplace and free WiFi in public areas. Housekeeping is available on request.
The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy offers 24 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 50-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered on request and change of towels can be requested.
The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy's great location gets high marks from our customers. During your stay, you're just a quick walk from Rittenhouse Square. Features include free WiFi in public areas and concierge services.
  • Free WiFi in some public areas
  • Services include a concierge and a virtual front desk
  • Within a 10-minute walk of Rittenhouse Square and Reading Terminal Market
As a guest of The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy, you'll find concierge services and a fireplace in the lobby. Public spaces have free WiFi.

This 3.5-star Philadelphia hotel is smoke free.

Property amenities

Activities nearby

  • Gym

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 854026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Independent Hotel
Independent Hotel Philadelphia
Independent Philadelphia

The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1005 reviews
Rating 8 - Good. 282 out of 1005 reviews
Rating 6 - Okay. 128 out of 1005 reviews
Rating 4 - Poor. 57 out of 1005 reviews
Rating 2 - Terrible. 74 out of 1005 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sadri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lights always on

The lights is always on. I can't sleep. The escalator doesn't today.
Stayed 4 nights in Jun 2025

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was worth the price! Our room was huge and clean. We did not experience any noise issues like some have mentioned. We loved the amenities and softness of the beds. We’d book again!
Stayed 1 night in Jun 2025

4/10 Poor

Grayson

Business traveller
Liked: Cleanliness
Disliked: Amenities
Unable to speak to a human after 5 attempts. Room was 87 degrees w/ temp turned down to 65, outside was 84; bad night's rest. On the bright side, Hannah a concierge? who I fortunately happened to run into, procured a missing remote for my TV & went through the entire programming process. She deserves 5 Stars!
Coldest temp in room! Totally unacceptable, particularly after having eye surgery at Wills Eye Hospital.
Stayed 1 night in Jun 2025

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Staff & service, room comfort

AC broken horrible service.

The AC was broken. Notified Staff thermostat read between 80-86 degrees all night. Was promised Fan delivery at 10pm never got it. Couldn’t sleep due to extreme heat. Want full refund. Was told they were coming to service AC today AFTER I checked out.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Romy

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Reasonable price.
Stayed 2 nights in Apr 2025

2/10 Terrible

Sadri

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very low-touch hotel experience--no staff interaction; use of codes to gain access. Room was spacious/good layout, clean, basic amenities. Several good nearby restaurants, shops; able to walk to many other local sites. However, saw more homeless individuals in the vicinity, also likely due to hotel location.
Stayed 1 night in Jun 2025

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location! Excellent Price!

Excellent price. Excellent location. Hot water available immediately. Bed was comfortable. Only 3 drawbacks were: no bathtub and also no place to eat and you can't watch TV from the bed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, thoughtfully decorated rooms. Huge bathroom space. Very central location. My first time staying at an all tech entrance hotel. I really liked it, felt safe and made things easier to not have to think of key. Extra towels and coffee/tea always available in lounge. Will def stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Alfredo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The access code that they gave me was incorrect. I had to call, to get the correct code.
Stayed 4 nights in Jun 2025

10/10 Excellent

julianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were moved to a different property and it was beautiful-
Stayed 1 night in Jun 2025

8/10 Good

YU HONG

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 2 nights in Jun 2025

10/10 Excellent

Tamme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

david

Stayed 3 nights in May 2025

4/10 Poor

Edward

Stayed 2 nights in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a perfect location for convenience in the city if you are visiting to look around. The Sonder hotel was excellent. Zero complaints! Very comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

Vince

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay & a good area with.lots if things to do in walikng distance
Stayed 4 nights in May 2025

6/10 Okay

Robert

Liked: Cleanliness, room comfort

Elevator broke

Elevator was broken which was not a good thing for us due to my husbands surgery. Seems to be an ongoing thing as it's mentioned in many of the reviews and they even have a very nice laminated sign they post up. The key pad numbers are worn off on the outside doors and the keypad is very low on the wall
Stayed 1 night in May 2025

8/10 Good

Gina

Stayed 1 night in May 2025

4/10 Poor

Patrisha

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stay was otherwise okay, but the elevator broke down and the entrance became this dodgy emergency exit beside Bud and Marilyn's pub and the door is so hard to open I literally felt like I was just asking to be mugged or gunned down. There's a lot of unhoused folk around the area and they will 100% approach you as you struggle to open this huge and sketchy door. There's no front desk or concierge which otherwise would have been great except for the fact that I was left alone to deal with this horrible broken elevator/door situation. I called in to let them know the door is hard to open and they asked me to simply try harder. Their customer service is not based in the US and the people they ask to help you 1000% don't know what the heck they're doing. They did give me complimentary 1 hour extension on my check out time for my troubles but honestly that was so not worth it, and I had to call for that twice because the previous person who asked me to try harder to open the door did not put in the request for my late check in (they charge you 20 dollars for 1 hour late check out and 40 for 2 hours)! All in all it would have been an okay stay if (1) Elevator did not break down or (2) they had emergency stairs INSIDE the building and not make me go through a dodgy side street. It's otherwise walkable, about a ten minute walk to City Hall and another ten minute walk to places like Cleavers and Rittenhouse Square. Just pray the elevator does not break down when you're there.
Stayed 2 nights in May 2025

6/10 Okay

Joshua

Travelled with group
Liked: Cleanliness

Not for me

The room at first glance seems nice and it’s very big which is great but that’s kinda where the good stuff ends. They have a white noise machine which is supposed to be from outdoor noises but the walls are paper thin and the bathroom fan is crazy loud when toilet flushing is like a plane taking off. And you can hear your neighbors doing these things. No microwave in the room I had. Shower is old style and very small, my elbows hit the walls several times. And then there’s the three separate occupancy sensors inside of the room presumably to enforce their rule that all guess be identified to Sonder and that no guest id allowed to stay overnight unless they are registered. It was eerily quiet except for the bathroom noises and didn’t feel welcoming and bustling like a regular hotel. It’s definitely a hotel for people who don’t want to stay at the hotel for long or who are traveling alone and prefer to travel out to meet people. Oh and the tv picture quality was really bad it was hard to see certain things.i left the last two days of my three day stay to the doubletree because i just didn’t feel comfortable there.
Stayed 3 nights in May 2025

6/10 Okay

Matt

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Heidi

Stayed 1 night in May 2025