A fitness center, concierge services, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment features a kitchen with a refrigerator, plus a dining area and a flat-screen TV with cable channels. Housekeeping is available on request.
Onyx offers 21 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, separate dining areas, and cookware/dishes/utensils.
Bathrooms include bathtubs or showers. 50-inch flat-screen televisions come with cable channels. Housekeeping is provided on request.
Recreational amenities at the aparthotel include a fitness center.
During your stay at Onyx, you're just a quick walk from Pennsylvania Convention Center. Free WiFi in public areas, a gym, and concierge services are available. This comfortable aparthotel has 21 apartments. A kitchen and a flat-screen TV are available in each apartment.
Each apartment offers a kitchen, a dining area, and a flat-screen TV
Free WiFi in some public areas
Amenities include laundry facilities and an elevator
Onsite recreation includes a gym
Within a 15-minute walk of Pennsylvania Convention Center and Reading Terminal Market
As a guest of Onyx, you'll find a fitness center, concierge services, and laundry facilities. WiFi is free in public spaces.
This 3.5-star Philadelphia aparthotel is smoke free.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Free cot
Kitchen
Cookware, dishware, and utensils
Refrigerator
Bedrooms
Bedroom
Bathroom
1 private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Living spaces
Separate dining area
Entertainment
50-inch flat-screen TV with cable channels
Laundry
Laundry facilities
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Concierge services
Housekeeping (on request) (for a fee)
Location highlights
In the city centre
Near a metro station
Things to do
Gym
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
21 units
Housekeeping (on request)
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 89 at check-out
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Housekeeping fee: USD 89
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 72 hours before arrival with check-in information and an access code. The host will greet guests on arrival. Guests are recommended to download the property's Sonder mobile app before check-in. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 89 at check-out.
Property Registration Number 914916
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Onyx Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 73 out of 112 reviews
10 - Excellent
73
Rating 8 - Good. 12 out of 112 reviews
8 - Good
12
Rating 6 - Okay. 13 out of 112 reviews
6 - Okay
13
Rating 4 - Poor. 7 out of 112 reviews
4 - Poor
7
Rating 2 - Terrible. 7 out of 112 reviews
2 - Terrible
7
9.2/10
Cleanliness
9.0/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Mohamed
Travelled with family
20 Jun 2025
Liked: Cleanliness, room comfort
Mohamed
Stayed 2 nights in Jun 2025
4/10 Poor
norma
5 Jun 2025
norma
Stayed 3 nights in Jun 2025
2/10 Terrible
Gregory
4 Jun 2025
Im on hold for 15 minutes trying to get into the damn hotel after a long trip to get here. This is the worst ever experience at a hotel in my whole life. Never again
Quiet location, beautiful and modern decor. Windows floor to ceiling brings lots of light and a great view. The only bad thing I can say is that you can hear everything from next room…
Efrain
Stayed 1 night in Apr 2025
10/10 Excellent
maria
Travelled with family
11 May 2025
Liked: Cleanliness, room comfort
My first time staying at a Sonder. The location was close to Temple University. Parking lot access right next door. Room was spacious and had all the amenities. My husband is handicap and in a wheelchair so I live chatted and asked for assistance and even though there is no on site help they sent Jonathan to help and he was great. Like your own little apartment. Only con was could hear person above us walking. Sounded like jolly green giant.
maria
Stayed 3 nights in May 2025
6/10 Okay
Jasmine
Travelled with partner
29 Apr 2025
Liked: Cleanliness, amenities
I loved how you can walk to many places that has so much culture like love park, museums, and many good bars and restaurants. The view at nice is also a plus from the room and rooftop amazing. Also loved the privacy. What I didn’t like was the looked nice but had so many damages and black smudges on the white walls. Try to get room change and never received a response until the 2nd day I was there, mind you I was there for 3 days. Also had stains on the comforter and the extra one was ripped. I requested a new one didn’t happened until the next day. The elevator also had went out and they never gave a notice even though they say they did. So would I come back to this Sonder no I would not and would not recommend.
It would be ideal hotel for a solo trip with no kids.
No front counter or drive up area to unload luggage
Door to the lobby is very unsecure, questionable People in the hallway at times.
Rooms are very loud due to outside traffic.
Rooms were nice, probably would not stay there again.
DOUG
Stayed 1 night in Mar 2025
10/10 Excellent
Rachael
15 Feb 2025
Liked: Cleanliness, room comfort
Everything was better than expected, we had everything we needed. We would definitely stay again.
Rachael
Stayed 2 nights in Feb 2025
8/10 Good
Ben
Travelled with family
15 Feb 2025
Liked: Cleanliness, room comfort
Nice place in a great location
Ben
Stayed 1 night in Feb 2025
8/10 Good
Verified traveller
8 Feb 2025
Liked: Cleanliness, room comfort
Verified traveller
Stayed 3 nights in Jan 2025
10/10 Excellent
Sara
Travelled with family
8 Dec 2024
Liked: Cleanliness, room comfort
Fantastic location
The apartment was beautiful and within easy walking distance of everything. The view was spectacular. The terrace would be lovely when the weather is warmer. I am already planning another trip.
There are only 2 things to be aware of: 1) unloading luggage is challenging, there isn't really a good place to park 2) be aware that the main bed is a double and not a queen.
Sara
Stayed 3 nights in Dec 2024
6/10 Okay
Candacy, Springfield Gardens
25 Nov 2024
Disliked: Cleanliness, amenities
The walls were dirty in spots, dryer kept clothes damp after it was on for three hours, dish sponge was in plastic wrapper but when I opened it, the sponge was damp which I didn’t expect. Garbage disposal was not cleaned upon arrival. When I turned it on, it spit food back into the sink. Hotel is on a desolate street and the entrance is down an alley. There are homeless people sleeping on the corner - since the hotel has no staff there is no way to avoid this. The luggage lockers are supposed to only be occupied by guests for 24 hours max at a time. The lockers were occupied more than 24 hours and I checked very, very often. This hotel functions on the fact that they have no staff so please do not expect anyone from the chat function/call center to help you. I was ghosted multiple times (I took snapshots to prove it) and told on the phone there was nothing they could do. Save your money and stay somewhere with real people that care.
Perfectly situated, impeccably clean, and generously spacious. The convenience of having parking right next door makes it even better.
Andre
Stayed 2 nights in Nov 2024
6/10 Okay
Justin
23 Nov 2024
Liked: Cleanliness
Very modern vibe. Which was confusing b/c there were no USB or USB-C ports to charge your phone(s).
The dishwasher was broken and the coffee grounds were expired.
There is no noise control. You can hear the cars, trucks, etc from the road. However, great spot. Clean building and clean apartment.
Cassandre
Stayed 1 night in Oct 2024
10/10 Excellent
Jan
Travelled with family
14 Oct 2024
Liked: Cleanliness, room comfort
A prefect stay, I will definitely stay here again if I am coming back to Philadelphia. A very good location, fitness and rooftop made the stay extra good. Everything I needed and more. ❤️
I was expecting a more equipped kitchen. The knives are partially damaged. The microwave is awkwardly positioned; hard to reach. The dishwasher was inoperable; had stagnant water in it. Chairs and the kitchen table did not look clean.
Shower stall in the bathroom is too narrow. Position of the soap bottles on the side wall make the shower stall effectively narrower. It is inconvenient to reach the handle and open the water tap without cold water falling on you as the showerhead is vertically positioned right above.
All in all, I was expecting somewhat better for the price tag.