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The Windsor Suites

4.0 star property

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Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
Property preview
Premium bedding, pillow-top beds, in-room safe, individually decorated
Fountain
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, Benjamin Franklin Parkway
    ‪5 min walk‬
  • Place, Pennsylvania Convention Center
    ‪6 min walk‬
  • Place, Rittenhouse Square
    ‪9 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed (Skyline Club Level)

  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery)

Suite (Discovery)

  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (2 Doubles)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (2 Doubles)

8.4 out of 10
Very good
(8 reviews)
  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (King)

9.0 out of 10
Wonderful
(16 reviews)
  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed (Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Studio, 1 King Bed (Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(34 reviews)
  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Studio, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(20 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

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About this property

The Windsor Suites

Hotel with 2 restaurants, near Rittenhouse Square
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a seasonal outdoor pool, and conference space are onsite.
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The Windsor Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Love Park. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking and RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 15-minute walk of Pennsylvania Convention Center and Reading Terminal Market
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
The Windsor Suites offers its guests a fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2072 square feet (192 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 9:00 AM and 11:00 AM.
Con Murphy’s Irish Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 216536
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1608 out of 2509 reviews
Rating 8 - Good. 466 out of 2509 reviews
Rating 6 - Okay. 218 out of 2509 reviews
Rating 4 - Poor. 100 out of 2509 reviews
Rating 2 - Terrible. 117 out of 2509 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Stayed 4 nights in Oct 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good location
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcus

Stayed 3 nights in Oct 2025

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel était vraiment professionnel et courtois. Nous avons adoré séjourner à cet hôtel, qui est près de toutes les attractions. Nous avons pu faire toutes nos visites des attraits désirés à pied. Notre suite était vraiment bien. Grande et confortable. Je recommande fortement cet hôtel
Stayed 3 nights in Oct 2025

6/10 Okay

Julius

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was confusing on fine print. I thought it has AC but to our surprise it says no AC and they just gave us a fan and opened the window
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, loved the location!
Stayed 3 nights in Oct 2025

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very comfortable. Only disappointment to smell marijuana on the hallways despite being a non-smoking facility.
Stayed 3 nights in Sep 2025

10/10 Excellent

yizhen, Princeton

Liked: Cleanliness, staff & service
Great place
Stayed 1 night in Oct 2025

6/10 Okay

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

LAURIE

Stayed 3 nights in Oct 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Got in late and check-in was easy. The pool was a highlight. It is very warm, which I loved. Enjoy your stay!
Stayed 1 night in Sep 2025

6/10 Okay

Belinda

Liked: Staff & service
Disliked: Property conditions & facilities
The property was ok there were too many issues with our room
Stayed 5 nights in Oct 2025

10/10 Excellent

Meagan, Elon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location near JFK Love plaza in Philly. We had a corner room in the skyline suites and it was such a stylish room with lots of small details that made the equally functional and beautiful. The staff were great and went above and beyond to help with our accessibility needs. We will definitely stay here again next time we are in Philly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to other parts of Center City was really
Stayed 2 nights in Aug 2025

4/10 Poor

Alexandrea

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Friendly staff, poor room quality

Front desk staff was very friendly, Same for the parking staff. Our problem was our room was 80 degrees. After we tried cooling it down with the thermostat unsuccessfully, the front desk told us there wasn’t AC because it’s October. Not sure if that was true seemed more like an hvac issue. Also, the air coming out of the vent reeked of cigarette smoke so that was our air quality in our room during our stay. The desk instructed us to turn off the thermostat and open our windows, also they would bring us a fan. Fan never came, but opening the windows did work. However, in the night with opens windows we heard people screaming outside all night. Room was clean other than a bunch of fingerprints on our nightstand and dresser. Lastly, I would recommend a no perfume policy for parking staff. We had left our car for only a few hours and when we picked it up to go out for the night it smelled OVERWHELMINGLY of cologne. We had no idea how the car smelled so intensely of the cologne. It smelt like someone dropped a bottle of it and rubbed it into the leather. Perks were clean bathroom, nice staff and spacious room with comfy beds
Stayed 1 night in Oct 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful. Room was good. We had a short stay. The lobby restrooms were not in good condition.
Stayed 1 night in Oct 2025

10/10 Excellent

Lamaar

Stayed 1 night in Sep 2025

4/10 Poor

Hulaimatu, Clifton Heights

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Lauren

Stayed 1 night in Oct 2025

8/10 Good

Aloura

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, beautiful views of the city. Good food at downstairs Irish pub restaurant. Within walking distance to additional food options. Parking is expensive. Requires additional charge to access the lounge and pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

Idi

Stayed 1 night in Oct 2025

8/10 Good

Kami

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress was not the most comfortable, which was disappointing because we paid extra for the skyline level. In general, the building seems well kept but older (worn carpets, scratches on floor). But it was clean and great service. Always met with a smile and willing to give information. View was so pretty. Well stocked snacks and drinks in skyline lounge. Outdoor skyline area closed at 8pm. I wish it was open a little later. Great restaurant Con Murphy’s on premises. Their food and drinks were delicious, and fast. Parking was super easy. Drop off to valet right next to main entrance of hotel. Overall, we really liked the hotel.
Stayed 3 nights in Oct 2025