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5.0 out of 5

"Very pleasant helpful staff willing to go the extra mile " More

By a verified traveller on Sun 24 Sep 2017

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Hotel Description

The sightseeing around The Windsor Suites gets good marks from our customers. During your stay, you're just a quick walk from City Hall. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1963, this 4-star hotel has 155 rooms. All rooms offer free WiFi and kitchens.

  • Air-conditioned rooms with kitchens, pillowtop beds and LCD TVs
  • Free WiFi
  • Free secured valet parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the local sightseeing and the helpful staff
  • Within a 10-minute walk of City Hall and Walnut Street
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€220* Per night/room 15 Jul - 16 Jul

Studio Suite, 2 Double Beds, Balcony, City View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Studio Suite, 2 Double Beds, City View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Skyline Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Windsor Suites ratings based on 2 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Windsor Suites

Everyone (2)
5 out of 5

Nice hotel easy access to Philadelphia sights

Very pleasant helpful staff willing to go the extra mile

Posted by , from London , England on 24 Sep 2017

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Comment from Hotel Management

3 Aug 2018 by Feddy

Thank you for staying with us and for the 5 stars Dame Donna!

5 out of 5

Posted by on 11 Jul 2019

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Comment from Hotel Management

11 Jul 2019 by Feddy

Thank you for the 5 stars, we are glad you enjoyed your stay!

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 13 September to 09 June:

  • Swimming pool

Property Features

The Windsor Suites offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 1897 square feet (176 square metres). A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly The Windsor Suites. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Philadelphia hotel.

  • 155 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 1897 sq ft of conference space
  • 176 sq. m of conference space
  • Built in 1963
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (16.9 km / 10.5 mi)
  • Train station: Philadelphia 30th St Station (1.7 km / 1.1 mi)
  • Metro station: City Hall Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Windsor Suites offers 155 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

The Windsor Suites has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property only accepts credit cards for all bookings and on-site payments. Cash is not accepted. Prepaid debit cards are not accepted. Safety features at this property include carbon monoxide detector, a smoke detector and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-out is available.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property only accepts credit cards for all bookings and on-site payments. Cash is not accepted. Prepaid debit cards are not accepted. For guests' safety, the property includes carbon monoxide detector, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-out is available.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suites Windsor
  • Windsor Suites
  • Windsor Suites Apartment
  • Windsor Suites Apartment Philadelphia
  • Windsor Suites Philadelphia
  • The Windsor Hotel Philadelphia
  • Windsor Hotel Philadelphia
  • Windsor Suites Hotel Philadelphia
  • Windsor Suites Hotel
  • The Windsor Suites Hotel
  • The Windsor Suites Philadelphia
  • The Windsor Suites Hotel Philadelphia

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 6:00 PM
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.