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The Windsor Suites

4.0 star property

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Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
Fountain
Premium bedding, pillow-top beds, in-room safe, individually decorated
City view from property
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, Fairmount Park
    ‪6 min walk‬
  • Place, Pennsylvania Convention Center
    ‪8 min walk‬
  • Place, Rittenhouse Square
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Discovery)

Suite (Discovery)

Suite (Discovery)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (2 Doubles)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (2 Doubles)

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (King)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (King)

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Studio, 1 King Bed (Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Studio, 1 King Bed (Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(36 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Studio, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(6 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(23 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

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4.2 out of 5, Very good, 2,287 reviews
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includes taxes & fees
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About this property

The Windsor Suites

2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a seasonal outdoor pool, and conference space are onsite.
The Windsor Suites offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The Windsor Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Pennsylvania Convention Center. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking and RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Within a 10-minute walk of Pennsylvania Convention Center and City Hall
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
The Windsor Suites offers its guests a fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2072 square feet (192 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 9:00 AM and 11:00 AM.
Con Murphy’s Irish Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 25 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 15 to 25 for children
  • Covered valet parking fee: USD 57 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 216536
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1740 out of 2792 reviews
Rating 8 - Good. 526 out of 2792 reviews
Rating 6 - Okay. 267 out of 2792 reviews
Rating 4 - Poor. 120 out of 2792 reviews
Rating 2 - Terrible. 139 out of 2792 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Ralph, Waldorf

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
To start the rooms telephone wasn’t working so I had to physically go down stairs several times to get them to come up to look at the tv’s remote because initially I was told they would send someone in 10 minutes that turned out to be an hour and thirty minutes later after I complained to front desk for the third time. The phone couldn’t be fixed and after getting a second tv remote that didn’t work unless you were 3 feet from the tv. So all in all it was an experience. The room was also rather draftee around the windows which caused us to have to run the heat at 80 degrees to compensate for all the cold air coming through the seems in the windows.
Drinks at onsite Asian Restaurant
Asian BBQ Ribs
Mongolian Steak
Stayed 2 nights in Jan 2026

8/10 Good

Adeola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the place. The only thing that I had an issue with was Saturday we woke up to a power outage and it lasts for like four hours or more hours and the second issue was they told us that they did not see our reservation for the Monday and we have to check out until I show my confirmation number otherwise the place was nice.
Stayed 3 nights in Jan 2026

2/10 Terrible

Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
The staff are horrible
Stayed 1 night in Jan 2026

10/10 Excellent

Hollie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 2 nights in Jan 2026

10/10 Excellent

Mary Ann

Stayed 5 nights in Jan 2026

6/10 Okay

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very cold both nights. Though the hotel did provide a space heater, the room, especially the floor was cold. Also, the hotel parking garage is a bit of a nightmare. Their staff is friendly but entering their garage was a sh!t show. Be aware, upon booking I wasn't made aware I had to pay for parking each night even though I was a paying guest was was a surprise and disappointing.
Stayed 2 nights in Jan 2026

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was amazing, room was as expected minus the bathroom not being as displayed in the photos. Close to alot of things. Unfortunately the valet service is 55 per nite and they take extremely long was late to every event waiting on the car. But the hotel was amazing
Stayed 2 nights in Jan 2026

8/10 Good

Robert

Stayed 3 nights in Jan 2026

8/10 Good

Justice

Stayed 2 nights in Jan 2026

10/10 Excellent

Christine

Stayed 2 nights in Jan 2026

8/10 Good

Nasir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room. Got a deal on upgrading to the Skyline King Suite so that was nice. Had a great view and the Skyline Lounge was really convenient. Staff was friendly. Too bad it was cold out but would definitely book again in the summer
Stayed 2 nights in Jan 2026

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When we got here, the room was freezing. But their staff at the front desk remedied the issue immediately making our stay a much warmer and better one. Thank you for your prompt response to the cold room, and your immediate response to rectify the matter. Will definitely come and stay here again due to the quality customer service!👍💯
Stayed 1 night in Jan 2026

10/10 Excellent

Caresha

Stayed 1 night in Jan 2026

10/10 Excellent

Caleb

Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

lauren

Liked: Cleanliness, amenities, property conditions & facilities
everything
Stayed 1 night in Jan 2026

8/10 Good

Nakeisha

Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was Fantastic! Enjoymy stay to the fullest! Will come again! Thank you all!
Stayed 2 nights in Jan 2026

6/10 Okay

melanie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nobody told us there would be construction starting on the floor directly above us, at 830am. Sounded like a bomb went off and the pipes were exploding all at the same time. Also $4 for a bottle of water in the room seems a bit excessive. Other than that the room was nice but the floor does creek when you step by the dresser (laminate is probably lifting/needs more adhesive)
Stayed 1 night in Jan 2026

10/10 Excellent

Chaunte

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 3 nights in Jan 2026

8/10 Good

Rahmir

Stayed 1 night in Jan 2026

8/10 Good

Cheney-Marshae

Stayed 2 nights in Jan 2026

10/10 Excellent

Isabela

Stayed 1 night in Jan 2026

4/10 Poor

Mario

Business traveller
Disliked: Cleanliness, property conditions & facilities
My room required attention. The bulb in one of the ceiling lamps was out, one of the chair's upholstery looked like it came from a den of cats, the bathroom sink backed up nearly immediately once the water was turned on, the soap bottle in the shower was empty and there were stains on the bathroom door, about 16" above the doorknob, that appeared to be faeces. I asked to speak with the hotel manger the morning after arrival and was told he wasn't available. I left a note for him detailing these issues. That night nothing was addressed. The following morning I asked again, was told he was on a conference call, but would be reminded of the problems. I asked for a bar of soap and was told they had none, but the bottle would be replaced. That night again nothing was addressed. The following day i received an e-mail from the manager apologizing for the lack of response and action. I detailed the problems once again and asked they be attended to. He apologized for the lack of response. That night i found nothing had been addressed yet again. This time I was shocked, disappointed and angry. To have the manager's acknowledgment yet no action was both insulting and deplorable. I asked for a refund for my stay. He offered a partial reimbursement. I asked for a full refund or his superiors e-mail address. He said no, to both! In 40 years of business travel I have never, ever felt so ignored and completely overlooked. I recommend you stay absolutely anywhere but this property.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mamadou

Stayed 1 night in Jan 2026