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The Windsor Suites

4.0 star property

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Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
Fountain
Premium bedding, pillow-top beds, in-room safe, individually decorated
2 bars/lounges
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, The Franklin Institute
    ‪6 min walk‬
  • Place, Pennsylvania Convention Center
    ‪8 min walk‬
  • Place, Rittenhouse Square
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Skyline Club Level)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Discovery)

Suite (Discovery)

Suite (Discovery)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (2 Doubles)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (2 Doubles)

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (King)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (King)

9.0 out of 10
Wonderful
(23 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Studio, 1 King Bed (Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Studio, 1 King Bed (Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(38 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Studio, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(6 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(53 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(24 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

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About this property

The Windsor Suites

2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a seasonal outdoor pool, and conference space are onsite.
The Windsor Suites offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The Windsor Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Pennsylvania Convention Center. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking and RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 10-minute walk of Pennsylvania Convention Center and City Hall
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
The Windsor Suites offers its guests a fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2072 square feet (192 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 9:00 AM and 11:00 AM.
Con Murphy’s Irish Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 25 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 15 to 25 for children
  • Covered valet parking fee: USD 57 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 216536
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1776 out of 2846 reviews
Rating 8 - Good. 539 out of 2846 reviews
Rating 6 - Okay. 270 out of 2846 reviews
Rating 4 - Poor. 120 out of 2846 reviews
Rating 2 - Terrible. 141 out of 2846 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Joseph

Under construction!!!!
Stayed 1 night in Feb 2026

8/10 Good

Martyn

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were perfect with the extra benefit of the kitchen facilities in the rooms, however due to renovation work being complete in the lobby we had no hot water 4 or 5 times in the morning when trying to get ready which was not ideal! The windsor suites is in a great location!
Stayed 7 nights in Feb 2026

8/10 Good

Mitchell E.

Stayed 1 night in Feb 2026

10/10 Excellent

Destiny

Stayed 1 night in Feb 2026

4/10 Poor

Remlee

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is going through a renovation in the lobby, and the wait for the elevators is excruciating. Also, valet parking is expensive and also is a painful experience. You shouldn’t have to stress about getting around your hotel - Lots of really irritable guests, especially at rush times. Sound travels really well through walls. Bathtub was rusty and the drain wouldn’t hold water for a bath. Room was fine overall - tons of closet space and great water pressure.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sanaia

Stayed 1 night in Feb 2026

2/10 Terrible

Rudolph

Liked: Cleanliness, staff & service
Disliked: Amenities
Heat didn't wirk at all. Building engineer came and said all he could do was give us a space heater. While showering noticed the water wasn't draining from the tub.
Stayed 1 night in Feb 2026

10/10 Excellent

LaTalian

Stayed 1 night in Feb 2026

6/10 Okay

Erl

Liked: Cleanliness, staff & service, amenities
Yes, room was in good condition and the staff was excellent.
Stayed 1 night in Feb 2026

10/10 Excellent

DeLisa Peters

Stayed 2 nights in Feb 2026

10/10 Excellent

Sakhana

Stayed 1 night in Feb 2026

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities
Clean, spacious room with full kitchenette. Comfy bed. Cable TV. Great coffee bar. 'Nuff said.
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Stayed 2 nights in Feb 2026

6/10 Okay

Jeannaire

Stayed 3 nights in Feb 2026

10/10 Excellent

Yirandy

Stayed 1 night in Feb 2026

10/10 Excellent

Omar

Stayed 1 night in Feb 2026

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
the friendliness of everyone..
Stayed 1 night in Feb 2026

10/10 Excellent

Otis

Stayed 2 nights in Feb 2026

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and customer service was absolutely amazing
Stayed 1 night in Feb 2026

10/10 Excellent

Jenny

very pleased with the room. Staff was very nice, the room was a really good size and very convenient.
Stayed 6 nights in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
loved the kitchenette. however, there was water on the counter upon checkin. called front desk and they immediately sent staff to evaluate. it was from the dishwasher upstairs so staff quickly corrected the problem by running that hose to that unit's kitchen sink.
Stayed 1 night in Feb 2026

6/10 Okay

Bradley

Travelled with family
Our first room had some kind of brown powder all over the floor and the heat had been off so the room was freezing. The front desk moved us to another room, but the person there acted incredulous when we said our room was not ready to be occupied. And overall the hotel looks far better in pictures than in person. Up close you see all the rusty door hinges and heating equipment, poorly patched dings in the floor, crappy coats of paint, etc. It’s serviceable but I wouldn’t stay again.
Stayed 1 night in Feb 2026

6/10 Okay

Bill

Stayed 1 night in Feb 2026

8/10 Good

Mary

Liked: Cleanliness
Well, our overall stay was good after we changed rooms after the first night. We were given older units that were not what you see on their website so be aware that you may end up with something much less than expected. I had to request updated rooms that were at least decent. They were kind enough to accommodate the request. But keep that in mind.
Stayed 3 nights in Feb 2026

4/10 Poor

Fran

Liked: Staff & service
The heat never got about 71 and it was 9 degrees out. One tiny thin blanket on bed. No area rug or remodeled look like pictures. We got king suite but it was far from pictures. Old out dated, exposed wires in the closet. Was low priced on app so fits that but pictures made it look much nicer. Location and Con Murphys were great.
Stayed 3 nights in Feb 2026