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Feliz Urban Hotel

4.5 star property

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Photo gallery for Feliz Urban Hotel

Ropes course (team building)
Daily cooked-to-order breakfast for a fee
Reception hall
Executive Suite, 1 Bedroom, City View | Living area
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
#3 Bis, Street 288, Boeung Keng Kang, Commune, Chamkarmon District, Phnom Penh, 12302
  • Place, Independence Monument
    ‪5 min walk‬
  • Place, Royal Palace
    ‪12 min walk‬
  • Place, Riverside
    ‪17 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Bedroom, City View

Deluxe Double Room, 1 Bedroom, City View | View from room

Deluxe Double Room, 1 Bedroom, City View

  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, 2 Single Beds, City View

Deluxe Double or Twin Room, 2 Single Beds, City View

Deluxe Double or Twin Room, 2 Single Beds, City View

  • City view
  • 39 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Double Room, 2 Bedrooms, City View

Family Double Room, 2 Bedrooms, City View

Family Double Room, 2 Bedrooms, City View

  • City view
  • 79 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

  • City view
  • 79 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, rollaway beds

Superior Twin Room

  • City view
  • 39 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Bedroom, City View

Superior Double Room, 1 Bedroom, City View

Superior Double Room, 1 Bedroom, City View

  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Feliz Urban Hotel

This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a fitness center, a snack bar/deli, and a rooftop terrace are onsite.
Feliz Urban Hotel offers 36 air-conditioned accommodations with fireplaces and laptop-compatible safes. Rooms open to balconies or patios. Accommodations are furnished with single sofa beds. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Feliz Urban Hotel, you're just a quick walk from Wat Lang Ka. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 15 minutes by foot from Royal Palace and a 2-minute drive from NagaWorld Casino
  • Free airport shuttle service
Feliz Urban Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A rooftop terrace, a library, and tour/ticket assistance are also featured at the luxury Feliz Urban Hotel. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Phnom Penh hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Feliz Urban Hotel has a restaurant serving breakfast, lunch, dinner, and light fare.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times and on request
  • Airport shuttle available during limited hours
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 9 for adults and USD 9 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Skydiving

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Washing machine

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Feliz Urban Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 for adults and USD 9 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Feliz Urban Hotel offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Feliz Urban Hotel Phnom Penh
Feliz Urban Phnom Penh
Feliz Urban
Feliz Urban Hotel Hotel
Feliz Urban Hotel Phnom Penh
Feliz Urban Hotel Hotel Phnom Penh

Feliz Urban Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 43 reviews
Rating 8 - Good. 22 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff were wonderful, the room was big, beautiful and comfortable. The bathroom is luxurious but was very badly cleaned. After being notified the staff were very apologetic and cleaned it immediately.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Schoon, netjes goede locatie. Mooi uitzicht van het dak
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Very clean better than most 4-5 star very good value for money - Problem with TV which got sorted and hot water would run out after a short time
Stayed 4 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

기성비 별로인 호텔

방도 쾌적하고 화장실도 넓고 괜찮은데 뜨거운물이 지속적으로 안나와요. 욕조에 물 받아 쓸려면 10분 전에 스위치 켜 놨다가 물 틀어야 나오는데 그마저도 오래 지속 못 갑니다. 다시 기다렸다 물 받아야하고.. 이걸 한 3번하면 욕조에 담글 만한 물량이 됩니다. 수영장은 굉장히 협소합니다.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in BKK51 residential area. I appreciated the choice of restaurants and coffee shops nearby. It is not too far from the central tourist attractions. The staff were very friendly and spoke excellent English. I arrived early and after a short wait they enabled me to check-in much earlier than 2pm which was very much appreciated. The rooms are spacious and well appointed. I enjoyed my 5 day stay and would return to the hotel.
Stayed 4 nights in May 2019
Verified

8/10 Good

Po Yan Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suggest all breakfast should comes with fruit
Stayed 4 nights in May 2019
Verified

10/10 Excellent

MAOYUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and staff very friendly It’s a very nice hotel
Stayed 3 nights in May 2019
Verified

6/10 Okay

KA LUNG

Liked: Cleanliness

Gym Room equipment not enough

Room is nice but the price is little high.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Kam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenience and the room is clean and big. I will come again.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like tidy and clean. If provide fruit refreshment will be sweet
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
冷蔵庫周りにアリがたくさんいました。 お湯が、夜は出なくなり、水でした。1日あたりの湯量が決まっているのか？
Stayed 6 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
綺麗な部屋でよかったです。
Stayed 1 night in Feb 2019
Verified

8/10 Good

TOSHIAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

まずまずですね！

ホテルスタッフは感じもよく、そこそこ教育も行き届いている印象です。 このエリアは徒歩で行ける飲食店も多く便利です。 長期の滞在が多いので、朝食メニューに1週間いると飽きるので1週間くらいで他ホテルに変えてますが、こちらは滞在中に組み込みたいと考えたいます。 以前は近くのKATARIHOTELを利用していましたが、最近中国人が増え、朝食時からうるさく騒ぎ、電話で大声で話し始める等で最近は利用しなくなりました。
Stayed 6 nights in Jan 2019
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found the room rate almost increased 70 % compared i booked early last year
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Good
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족함

인근 편의시설인프라가 매우 좋고, 호텔도 새 건물이라 매우 청결함. 직원들도 친철함. 다만, 욕조에 온수 받을때 뜨거운물이 계속 나오지 않아 기다렸다가 이어서 받음
Stayed 6 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

便利な立地です

近くにスタバやレストランも沢山あって便利でした。部屋もキレイでスタッフも親切。15階のbarは景色がよかったけど、部屋にチャージできなかったのが残念。
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Yongjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
객실은 매우 넓고 청결했습니다. 프론트직원이나 조식을 제공하는 직원들도 친절했습니다. 번화가인 BKK안에 있어서 근처 PUB에서 맥주마시거나 스타벅스에서 커피 마시기에도 가까워서 좋습니다.
Stayed 5 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아주 좋은데 소음...

크고 깨끗 친절 근처에 먹을 곳도 많고 별다방 가까워 위치도 최고... 인데 낮에는 공사장 소음, 밤에는 클럽소음이 방으로 들어옴. 공사장 소음이야 시간 지나면 사라지겠지만... 클럽은... 어쩔?? 클럽 소음에 짜증나서 직접 가서 맥주 한잔 마셔봤는데... 고추밭 ㅇㅇ ㅋㅋㅋ 맥주값 아깝 ㅋㅋㅋ
Stayed 6 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Friendly Staff. Great Location, nearby restaurant and supermarket.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Stayed for a week. New hotel located nearby restaurants. Large room, pool and fitness center is a plus. Ala carte breakfast for 10usd. I prefer buffet serving Hotel staff were friendly STAFF S
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are spacious, nicely appointed, and very clean, modern and comfortable. The staff is friendly and helpful. The pool is a cool feature, but very small and I would imagine it could be crowded during peak season since there are not many chairs or space around the pool. The location is within walking distance of some good coffee, restaurants, and other shops. However, the construction around the hotel is in full swing with large buildings being built all around. This is the case with a lot of Phnom Penh right now. The noise was annoying only at times. My biggest disappointment was the "balcony." Not much more than a space to hang out and smoke (I don't). It looked down on a narrow alley and I could almost touch the building being built next door (not really, but it felt that way - very close). No chairs to sit on and I doubt you could even fit one on such a narrow space.
Stayed 2 nights in Jul 2018
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Only one irresponsible reception staff.

Tottaly satisfied. I booked airport taxi from the hotel in advance. But when i checked out, this staff didn't know it and her behavior was not polite. And i asked how can i get a receipt of taxi and she said the driver has it. But he didn't have. I told driver to call to the hotel and let me talk with her but she didn't answer. Only one staff made my stay bad.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Chai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to nice restaurants and cafes

A nice clean cosy hotel with cafes and restaurants serving delicious food example Starbucks Reserve Cafe & Mok Mony Restaurant within walking distance. The hotel staff were very friendly and helpful.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Cletus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenom Penh jewel

It was a very new hotel.The location was great and the staff and amenities could not have been better.