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Maxx Phnom Penh Downtown (By H World)

4.0 star property

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Photo gallery for Maxx Phnom Penh Downtown (By H World)

Restaurant
Property video
Restaurant
Front of property
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
67 Oknha Nou Kan Street, St. 105, Phnom Penh, Phnom Penh
  • Place, Tuol Sleng Genocide Museum
    ‪10 min walk‬
  • Place, Royal Palace
    ‪17 min walk‬
  • Place, Central Market
    ‪19 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪34 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Individually decorated, desk, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Maxx Phnom Penh Downtown (By H World)

A fitness center, a complimentary children's club, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite.
Maxx Phnom Penh Downtown (By H World) offers 116 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to balconies. These individually decorated accommodations include desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Maxx Phnom Penh Downtown (By H World), you're just a quick walk from Wat Moha Montrei. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • Services include a free kid's club, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Orussey Market and Independence Monument
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A fitness center, a library, and a complimentary children's club are also featured at the business-friendly Maxx Phnom Penh Downtown (By H World). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Maxx - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 5 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Maxx

Things to do

  • Free children's club
  • Gym
  • Library
  • Shopping centre

Family friendly

  • Free children's club
  • In-room washing machine/dryer
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Individual decor
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 6 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Maxx Phnom Penh Downtown (By H World)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Maxx Phnom Penh Downtown (By H World) offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number No PTM2021036303
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Maxx Phnom Penh By H World
Marco Polo Hotel Phnom Penh
Maxx Phnom Penh Downtown (By H World) Hotel
Maxx Phnom Penh Downtown (By H World) Phnom Penh
Maxx Phnom Penh Downtown (By H World) Hotel Phnom Penh

Maxx Phnom Penh Downtown (By H World) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

SHIN SHIN

Liked: Staff & service

Good experience

Overall clean and pleasant stay, staffs weere friendly and helpful
Stayed 2 nights in May 2025

2/10 Terrible

Glynn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting Hotel don't stay here

Absolute horrible hotel and do not stay here it's unfortunate because the rooms are nice bathrooms are modern and the breakfast room is not bad however almost 90% of the clientele at this hotel is from China and they are allowed to smoke everywhere including your room so the chances of you being assigned a smoking room is very high. Smoking is allowed in the hallways in the lobby, and in the elevator. It's disgusting and cannot be tolerated by most western Travelers
Stayed 1 night in Nov 2024

8/10 Good

Lily

Stayed 3 nights in Aug 2024

10/10 Excellent

Aram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

This hotel is excellent by Cambodian standards
Stayed 5 nights in Aug 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very pleasant to deal with. Always have a smile. Love staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times always great staffs are always pleasant to talk to and very tentative.
Stayed 3 nights in Aug 2024

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs is always very helpful and courteous
Stayed 2 nights in Aug 2024

10/10 Excellent

Junior

Stayed 2 nights in May 2024

4/10 Poor

Shailesh, Troy

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Didn’t like: I had booked 3 rooms. Two rooms were in excellent condition. One of the rooms had bad air condition and it wasn’t cooling. They changed the room, the same issue existed and it wasn’t cooling. We complained and the offered another room, but by then it was time to leave in the next morning. I complained to the receptionist and ask her to tell the manager for some refund, but never heard from him. Good: Good facility, dining and laundry facilities. Rooms were clean and nice, except one room with air conditioning issues mentioned above.
Stayed 2 nights in Feb 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot!

Very nice hotel, clean, good location, friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Birgit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WONDERFUL HOTEL

Wonderful experience. Modern clean. Great breakfast. Love it would definitely stay again
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Stayed 3 nights in Jun 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 4 star hotel. Very clean and modern. Excellent, helpful staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very modern. Staffs were very friendly and tentative. The airline missed 2 of our luggage the staff helped us called the airport to get an eta. Laundry facility was great. One day we woke up and didn’t have hot water we called the front desk and not 5 minutes someone knock on the door the check. We went about our ways as we had planned. When we got back in a couple of hours it was already fix. We loved this hotel and we will definitely stay here next time we are in Cambodia. We have already recommend this hotel to our family who have plan to visit.
Stayed 6 nights in Feb 2023

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel. Room comfortable. I was down graded, working on executive floor. Hotel gsve me free breakfast but breakfast was fair to poor
Stayed 1 night in Sep 2022

8/10 Good

Angeline

Liked: Staff & service, room comfort
Disliked: Cleanliness

Nice hotel..could have been even more impressive

The hotel is brand new with wonderful new technology..which was impressive. We were a little taken with the cockroaches we found in our room after coming back from dinner though..did not expect that from a five star hotel..but the customer service was quick to respond to rectify things by moving us and apologies..was impressed with the recovery.
Stayed 4 nights in Jul 2022

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely courteous
Stayed 2 nights in Apr 2022

10/10 Excellent

Dai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Dai

Stayed 4 nights in Aug 2024

10/10 Excellent

CHAU YONG

Stayed 2 nights in May 2024

8/10 Good

Rudyanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Shigeru

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023