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Okay Palace Hotel

3.5 star property

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Photo gallery for Okay Palace Hotel

Front of property
Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Property entrance
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
#42, Street 19z, Khan Daun Penh, Phnom Penh, Kandal
  • Place, Royal Palace
    ‪2 min walk‬
  • Place, National Museum of Cambodia
    ‪3 min walk‬
  • Place, Central Market
    ‪12 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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About this property

Okay Palace Hotel

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Okay Palace Hotel offers 40 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Okay Palace Hotel, you're just a quick walk from Royal Palace. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a swim-up bar, and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, body scrubs, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Royal Palace and 11 minutes by foot from Riverside
  • Airport shuttle service available for a fee
Okay Palace Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite business center. Spa services, a terrace, and a vending machine are also featured at the business-friendly Okay Palace Hotel. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Phnom Penh hotel.

The hotel hosts a free manager's reception daily.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 5 for children
  • Airport shuttle fee: USD 14 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Okay Palace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Okay Palace
Okay Palace Phnom Penh
Okay Palace Hotel Phnom Penh
Okay Palace Hotel Hotel
Okay Palace Hotel Phnom Penh
Okay Palace Hotel Hotel Phnom Penh

Okay Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 81 reviews
Rating 8 - Good. 32 out of 81 reviews
Rating 6 - Okay. 10 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is a pleasant hotel well placed for seeing the sights of Phnom Penh. Rooms are spacious and the hotel is clean. Breakfast buffet is available at the Okay Boutique Hotel a few steps away. Eggs and oriental soups are available in addition to the buffet selections. Rates are reasonable.
Stayed 3 nights in Dec 2025

8/10 Good

Dasanie

Stayed 4 nights in Nov 2025

10/10 Excellent

Samphors

Stayed 1 night in Nov 2025

10/10 Excellent

Samphors

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here & will definitely stay here again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ronald

Friendly and helpful
Stayed 4 nights in Nov 2025

10/10 Excellent

Nara

Liked: Cleanliness, amenities, property conditions & facilities
Staffs ver courteous & room is spacious
Stayed 3 nights in Nov 2025

10/10 Excellent

Glen

Room was huge. Staff friendly tuc tuc drivers outside of hotel were out of this world. They took me everywhere and we had a great time socializing after a full day. Number one place to stay
Travel with ease from hotel
Stayed 5 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, amenities.
Stayed 10 nights in Oct 2025

8/10 Good

Kosal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The address location is on narrow street and its very difficult to locate.
Stayed 2 nights in Oct 2025

8/10 Good

Sheik ismail

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

W Michael

Stayed 1 night in Sep 2025

4/10 Poor

Virak

Disliked: Staff & service, property conditions & facilities
S
Stayed 3 nights in Sep 2025

10/10 Excellent

Chatlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Good service and nice rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! Loved the interior, their amazing restaurant, the pool, loved it all! Walked everywhere
Stayed 3 nights in Jun 2024

8/10 Good

Morene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Booked in for 1 night asked stay another night told was ok next day told to go to another hotel not pleased
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, in a creative arts are. A unique type of building, quite comfortable
Stayed 6 nights in Jan 2024

2/10 Terrible

Colette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When i booked i requested airport pick-up which they offer, and early check in, same info box on expedia. 48 hours in advance which is double what they request.. no response, so i sent a note reminding them via expedia. After 43 hours of travel, alone and with 3 bags they weren't there. I spent an hour looking for my sign while being surrounded by everyone asking to take me there. So i picked a van, he huddled with about a dozen guys and a tuk tuk took me. He insisted i get a phone sim right away, though i said no many times.5 minutes only. Hell ensued while i was yelled at by a shop owner demanding $, and other weird behavior. I just wanted to go to the hotel. When i finally got there they were aware of my early check in and i inquired about the shuttle. A very rude man just blew off the receptionist with no explanation. She said he didn't feel like it. But the early check in was ready and she knew about the shuttle request. A really bad and stressful start for no good reason. If you must stay here stay at the okay boutique around the corner. Nice staff and food. The alleyway is filled with tuk tuk drivers that will badger you incessantly so be prepared. No isn3enough.
Stayed 10 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entering the lobby to the room was very beautiful! My stay was quite prefect.
Stayed 17 nights in Dec 2023

8/10 Good

BL Consulting

Stayed 2 nights in Oct 2023

10/10 Excellent

PADMAKAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great view from the balcony. Very good staff, excellent breakfast spread. The hotel is run very professionally, at least once a day you will get a call from reception checking on everything. Kudos to the staff.
Stayed 1 night in Sep 2023

6/10 Okay

HeeDong, Odessa

Disliked: Amenities
Better stay next hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious room, lovely rooftop
Stayed 4 nights in Dec 2019

10/10 Excellent

hanspeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very nice interior. Great staff
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019