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Aparthotel

Palace Gate Hotel & Residence by EHM

4.0 star property
VIP Access

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Photo gallery for Palace Gate Hotel & Residence by EHM

Reception
Exterior
Balcony
Indoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
  • Place, Independence Monument
    ‪7 min walk‬
  • Place, Royal Palace
    ‪7 min walk‬
  • Place, Riverside
    ‪9 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪45 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Double

Studio Double

Studio Double

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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King Suite

King Suite

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential 2-Bedroom Suite

Presidential 2-Bedroom Suite

Presidential 2-Bedroom Suite

  • River view
  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Studio Twin

Studio Twin

Studio Twin

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family 2-Bedroom Suite

Family 2-Bedroom Suite

Family 2-Bedroom Suite

  • City view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premier Double

Premier Double

Premier Double

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Palace Gate Hotel & Residence by EHM

This aparthotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, coffee/tea in a common area, and spa services are onsite. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Palace Gate Hotel & Residence by EHM offers 54 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. 42-inch LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.
Our customers tell us they can't get enough of the helpful staff at Palace Gate Hotel & Residence by EHM. During your stay, you'll be connected to a shopping center, and just a quick walk from Royal Palace. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception. Built in 2013, this upscale aparthotel has 54 apartments on 9 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a fireplace, and a balcony
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Royal Palace and Independence Monument
  • Airport shuttle service available for a fee
Palace Gate Hotel & Residence by EHM offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Palace Gate Hotel & Residence by EHM. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Phnom Penh aparthotel.

The aparthotel hosts a free manager's reception daily.
Palace Gate Hotel & Residence by EHM has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Full-service spa
  • Indoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Late night room service menu
  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Boat tours nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 54 units
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Palace Gate Hotel & Residence by EHM

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Palace Gate Hotel & Residence by EHM offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Gate & By Ehm Phnom Penh
Palace Gate Hotel Residence
Palace Gate Hotel Residence By EHM
Palace Gate Hotel & Residence By EHM Aparthotel
Palace Gate Hotel & Residence By EHM Phnom Penh
Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh

Palace Gate Hotel & Residence by EHM Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 232 out of 366 reviews
Rating 8 - Good. 90 out of 366 reviews
Rating 6 - Okay. 26 out of 366 reviews
Rating 4 - Poor. 7 out of 366 reviews
Rating 2 - Terrible. 11 out of 366 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Samol

Liked: Cleanliness
Friendly staffs , good breakfast and close to everything.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Toni

Liked: Cleanliness, check-in, communication, listing accuracy
The stay was perfect. The location was walkable everywhere we needed to go. The breakfast was spot on and the bed was exactly what we needed to rest our weary heads after 36 hrs to get the Phnom Penh.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

carolyn

Liked: Cleanliness, amenities, communication
a perfect visit all around
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, communication
Great location and very comfortable upgraded suite. Lovely breakfast with wide choice. Had 2 evening dinners at the hotel as well and very enjoyable. Inside pool was a great plus. Only 1 lift for 8 floors only negative
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Abby

Liked: Cleanliness, amenities, communication
Enormous well equipped studio apartment. Beautiful view from the balcony and a fantastic breakfast in the morning. I was only at the hotel for a night but I would happily stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel. I recommend the suites. Easy to grab a tuk tuk and explore the city.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ceris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved staying at the hotel. We were in a lovely apartment which suited our family needs. Breakfast was lovely. Staff were friendly and very accommodating! All around the area was perfect to walk and sightsee.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Aneesa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and excellent service from staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ty

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and food is tasty.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Leakhena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs, cleaniness, big rooms, hot water available, parking space for cars.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nicknnarth P

Liked: Cleanliness, room comfort, communication
beautiful place, very convenient location
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Chanroeun

Liked: Cleanliness, amenities, property conditions & facilities, communication
clean but need more lights around the stairs areas.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pao

Liked: Cleanliness, amenities, property conditions & facilities, communication
Travel w family of 5. Would recommend family suite
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Highly recommend this hotel. Very attentive staff that provide exceptional service.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Ching Fen

Liked: Cleanliness, amenities, communication
The overall experience was quite good, and the location is excellent. The staff were very friendly and welcoming. However, there is one area that needs improvement: cleanliness and attention to detail. In the room, I found footprints on the floor, hair stuck to the bathroom wall, and stains at the bottom of the toilet bowl. There were also tea stains on the cups and trays. Similarly, in the restaurant, the tea cups, trays, and spoons were not perfectly clean. I hope you can pay more attention to these details in the future.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location with amazing views and great staff I am coming back
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Harish

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very helpful and ensured we had a positive experience
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

EDWARD

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was very quiet and the bed was great. We go to hotels to sleep and this one worked great
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

ANALIZA

Liked: Cleanliness, amenities, property conditions & facilities
I love the staff, they are all courteous and efficient - with great customer service. For the price that we paid, it’s well worth it.
Breakfast is amazing as well as the customer service
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, room comfort, communication

Great 5 day stay

Was very nice comfortable stay. The breakfast was great for the price. The morning coffee was a bit hit and miss (mostly miss) other than that it was great value for money
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tres belle place
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and positive staff!! We enjoyed staying there and would certainly come back
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location and a great staff make this hotel a 12 out of 10! This is my 4th stay and every room has been exceptional. 2 blocks from the Kings Palace!!!! Delicious food as well.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Yong Min

Liked: Cleanliness, amenities, property conditions & facilities, communication
A fantastic stay! The service was excellent from start to finish, with warm and welcoming staff who made us feel right at home. The room was spotless, comfortable, and well-appointed. Breakfast was delicious and offered a great variety. Highly recommended!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is an old colonial hotel but is up-to-date and still charming.
Stayed 3 nights in Dec 2024