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Poulo Wai Hotel, Trademark Collection by Wyndham

4.0 star property
VIP Access

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Photo gallery for Poulo Wai Hotel, Trademark Collection by Wyndham

4 restaurants, breakfast served
Rooftop terrace
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Lobby sitting area
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

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#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208
  • Place, Central Market
    ‪5 min walk‬
  • Place, Royal Palace
    ‪9 min walk‬
  • Place, Riverside
    ‪14 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 1 King Bed

Executive Studio, 1 King Bed

Executive Studio, 1 King Bed

  • 149 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Family Suite, 1 King Bed

Family Suite, 1 King Bed

  • 165 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 215 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 188 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Poulo Wai Grand)

Grand Suite, 1 King Bed (Poulo Wai Grand)

Grand Suite, 1 King Bed (Poulo Wai Grand)

  • 436 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark)

Room, 1 King Bed (Landmark)

Room, 1 King Bed (Landmark)

  • 132 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Landmark)

Twin Room, 2 Single Beds (Landmark)

Twin Room, 2 Single Beds (Landmark)

  • 132 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed (Landmark)

Family Room, 1 King Bed (Landmark)

Family Room, 1 King Bed (Landmark)

  • 132 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Single Beds (Landmark)

Room, 3 Single Beds (Landmark)

Room, 3 Single Beds (Landmark)

  • 132 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, 1 King Bed, Balcony (Landmark)

Room, 1 King Bed, Balcony (Landmark)

Room, 1 King Bed, Balcony (Landmark)

  • 132 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds, Balcony (Landmark)

Twin Room, 2 Single Beds, Balcony (Landmark)

Twin Room, 2 Single Beds, Balcony (Landmark)

  • 132 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Poulo Wai Hotel, Trademark Collection by Wyndham

Hotel with 4 restaurants, 7-minute walk to Central Market
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Poulo Wai Hotel, Trademark Collection by Wyndham offers 196 air-conditioned accommodations with minibars and safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Poulo Wai Hotel, Trademark Collection by Wyndham. During your stay, you're just a quick walk from Royal Palace. Enjoy features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a poolside bar, and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, massages, or body treatments at Airavata Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Central Market and Royal Palace
  • Airport pick-up, train station, and bus station shuttle service available for a fee
Poulo Wai Hotel, Trademark Collection by Wyndham offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 1464 square feet (136 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the business-friendly Poulo Wai Hotel, Trademark Collection by Wyndham. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Poulo Wai Restaurant - This restaurant serves breakfast, lunch, and dinner.
Piano Café - This coffee shop serves light fare only. Open daily.
White Lounge Restaurant & - This rooftop bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piano Café
  • Poulo Wai Restaurant
  • White Lounge Restaurant &

Things to do

  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,464 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Poulo Wai Hotel, Trademark Collection by Wyndham

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 18 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 18 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Poulo Wai Hotel, Trademark Collection by Wyndham offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Poulo Wai Hotel, Trademark Collection by Wyndham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 114 out of 176 reviews
Rating 8 - Good. 43 out of 176 reviews
Rating 6 - Okay. 12 out of 176 reviews
Rating 4 - Poor. 3 out of 176 reviews
Rating 2 - Terrible. 4 out of 176 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Guy

Liked: Cleanliness, staff & service, amenities
great rooftop bar large room and dining options nearby
Stayed 3 nights in Oct 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Received a drink on arrival with a cold towel which was a very welcoming gesture. Nice big clean room with good facilities. Loved the table tennis, pool table and swimming pool. Staff were really helpful with everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Josanne, Killeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional helpful staff,ideal location
Stayed 2 nights in Apr 2025

10/10 Excellent

Josanne, Killeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
professional helpful friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Guy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for quality.

Stayed 2 nights in Mar 2025

10/10 Excellent

Anuroop, Orange

Stayed 2 nights in Mar 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Almost a nice stay.

They have a cockroach issue here. I was on the 17th floor and they were in my bathroom and a palmetto bug near the slide door. The staff are wonderful and addressed this issue as well as a couple others i had. Otherwise the hotel is clean and nice and breakfast buffet was well stocked. Once they address the roach issue it will be a nice hotel. I have pictures but it won't let me load them.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very respectful

We were greeted royally every time we arrived at the front door. Breakfast was excellent, Sky bar gave a magificent view. The only negative (and i comment hesitantly because they are minor) was that the shower was not very hot in the mornings and i failed to receive a booked early morning call on the day of departure. Fortunately my cellphone did the job. Otherwise this is an exceptional property.
Stayed 13 nights in Mar 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful hotel, the sky bar had a great happy hour and a stunning view. Pool area was kind of interesting with alot of birds and no sun. High pitch noise to keep away the birds was not working. Staff was super kind and friendly. Bed was nice and comfy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot with a good breakfast each morning. I arrived at 1100 and they gave me an early check in, which was a huge plus. Bit of noise from the next room, but all up it was a nice place
Stayed 3 nights in Mar 2025

10/10 Excellent

TAY SHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Clean. Beautiful rooftop restaurant. A 20 minute walk from the river and Royal Palace. The pool was nice and clean - but shaded. I didn’t look at that closely when I booked and was disappointed because I wanted to be in the sun. On the plus side, it was breezy up there, so very refreshing on a hot day. The staff was very friendly and friendly I had a really nice stay.
Stayed 4 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nicely appointed. Room was comfortable and clean. The bed was a little hard but that’s just a personal preference. Breakfast choices were good. Loved the views from the rooftop bar. Also enjoyed dinners there. Staff were very friendly and helpful.
Stayed 2 nights in Jan 2025

6/10 Okay

Trene

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel in Good Location

Caught No 3 bus from airport as hotel was only a short walk from Stop 30. Really nice hotel with lovely pool, spa and well equipped fitness area. Was able to check in early after overnight flight and was upgraded to larger room with balcony. Room was very big and so was the bathroom, with separate large shower and bath. Room was serviced each day and it was good to see that they didn't change towels everyday (only on request). Breakfast was really good, fresh fruit, yoghurt, cereals, breads/pastries, salad vegetables, nuts, hot food (could have been kept a little hotter), omelette bar and noodle bar, coffee machines but only Lipton's tea 🙁. Hotel is in a good location, not noisy at night and walking distance to museum, palace, river, central and night markets and a number of temples. Didn't need a tuktuk to get anywhere. Lots of good eating places nearby especially heading towards the river. Beds was large and comfortable with plenty of good pillows and the wifi worked well. They even provided a USB charging bank, so didn't need adaptors. Glad I booked there rather than hotel I am now at on a group tour which is way out near the Olympic Stadium, with lots of motor bike shops and few decent eating places nearby.
Stayed 2 nights in Jan 2025

8/10 Good

Aude

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 1 night in Dec 2024

10/10 Excellent

Aude

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 2 nights in Dec 2024

8/10 Good

Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good services and breakfast. Tidy building.
Stayed 3 nights in Dec 2024

6/10 Okay

Moises, EARLWOOD

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Bread at breakfast is stale. Fruits not replenished. Asked desk to heat up the hitting at the swimming as we wanted to use it in an hour. Nobody came to turn the hot tub on. Have to wait for another hour before the tub is hot enough.
Stayed 2 nights in Dec 2024